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Notebookparts.com

Overall service rating:  Store Rating: 3.5
Reviewed by 47 customers
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Overall Rating:Store Rating: 1.0
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Absolutely terrible. They were totally dishonest about having the product in stock.

by rindgeman , Nov 11 '05
I needed two batteries for my Sony laptop. Notebookparts.com's price was the best of the bunch posted on the Web, but enough below that of the next cheapest offering that I decided to call the company before ordering. I asked them two questions--(1) ...
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Overall Rating:Store Rating: 1.0
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Unreliable and Untrustworthy Online Scammers! Don't Shop at Notebookparts.com

by astocks , Nov 07 '05
While comparing prices online for a replacement RAM memory module for my laptop, I found a good price at Notebookparts.com. The online explanation for the part listed Kingston Technologies, the company that made the OEM part for my computer, as the ...
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Overall Rating:Store Rating: 5.0
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Exceptional service and very user-friendly website.

by beefyshoes , Sep 20 '03
Notebookparts.com is a wonderful source for anything you may need for a laptop. I had a wonderful e ...
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Overall Rating:Store Rating: 1.0
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If you like a major headache, then this is your store!

by riker_cc , Sep 08 '06
The worst buying experience ever! First, the information for the laptop battery I purchased was inaccurate. The information said it was compatible for the laptop. When I received it, it obviously wasn't. It was the wrong shape and size to even fit ...
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Overall Rating:Store Rating: 5.0
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No hassle, good part, good experience.

by asdfjkl1234 , Jul 13 '03
Cheapest price for replacement battery for my 2000 Sony F series laptop. Received email order confi ...
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Overall Rating:Store Rating: 5.0
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Th

by bigmamashahin , Sep 20 '03
The site was very easy to navigate. The representative was very friendly and helpful with my questi ...
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Overall Rating:Store Rating: 1.0
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dishonest people
by ghiathsm ,Nov 18 '06
I have ordered LCD for my IBM Laptop , the LCD was not for the model I have ordered , l have requested to cancel the order immediately before they shipped it, however they have shipped it to me and they refused to return the item.

Buyers Beware of the site, they are really really dishonest .

I advice you to buy form some where else , I have ordered my LCD from Blisscomputers which shipped immediately.

Ghiath

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Overall Rating:Store Rating: 5.0
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Exceptional professionalism
by juvat ,Jan 04 '07
Outstanding and professional service. I called to verify the Fed-ex tracking number. They gave me the info and checked the status at Fed-Ex themselves.
They processed and shipped the part I ordered as promised.
The part I received was new and in excellent working condition.
A nice touch is the gold, oval sticker they applied, "Thank You for Your Order".

I'll be a return customer that's for sure.

Thank you Notebookparts.com, you folks are great,

JimB
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Overall Rating:Store Rating: 1.0
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Frustrating
by steven198 ,Dec 03 '06
Incredibly frustrating. I ordered the correct battery for my laptop. I paid their premium price and paid for fast delivery because I was leaving for an extended business trip to China. They sent a different battery. Not by mistake; they didn't have in stock what they claimed they did. Then John at notebookparts.com insisted that the battery they sent was a higher capacity substitute for what I ordered and that I should keep it. Problem is, when you install it, you can't open the laptop up. The screen bumps into the bigger battery in the back so that it raises only one inch from the keyboard. Then he said I was rude to him and he would not send the correct battery I ordered and paid for. Now I am about to leave on my business trip without a second battery for my laptop.
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Overall Rating:Store Rating: 5.0
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A very nice shopping experience
by batoul_kotoul ,Feb 22 '04
I had a good experience with this company. I had to return my the product I bought because I ordered the wrong one, and they were very helpful and quick about issuing an RMA number. They also shipped the correct part the same day I shipped my incorrect order. They were very gracious about replacing my part, even though I was the one who made a mistake. I will definitely buy from them again.
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Overall Rating:Store Rating: 1.0
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Should be fired!
by sj_ca2 ,Dec 07 '03
I wanted to buy my Mom a CD/DVD burner for Christmas and after a lot of searching I was sure I found what I was looking for. I wanted to be sure the product was compatable so I called the company and it was the worst customer serviice I have ever recieved. If I treated a customer like that I have no doubt I aould have lost my job. I will never even consider shopping here agian.
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Overall Rating:Store Rating: 5.0
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Great website, Fast shipping and great product.
by shripuneet ,Dec 12 '06
I am happy customer of notebookparts.com. I ordered this battery and received it withing 3 days in good condition. I will go back again to this website
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Overall Rating:Store Rating: 5.0
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My One Stop Shop for Laptop Parts! Great Store!
by lorettac ,Aug 15 '06
This store was great. I had originally bought an AC adapter from them and had a great experience with their prices, shipping, and staff. Then I had to buy a battery to replace my old one on my Sony VAIO. I knew where to go. Notebookparts.com is a great store. Their prices are often the best on the market, they have same day shipping, and a great staff that really cares. I have recommended them to all of my friends. All of them have been impressed. What I like most about this store is that they are honest. I was told I was getting an original part and that's what I got. Every time. The same goes for all of my friends and family who have used the site. Notebookparts.com is my one-stop shop for anything I need for my laptop.
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Overall Rating:Store Rating: 5.0
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Nice People, Nice Work
by tekilady ,Dec 12 '06
I am attending college in MD. My notebook ac adapter head broke when my roommate tripped over the cord. I needed a replacement ASAP so I ordered next day shipping. I got a call from a customer service rep who asked if I would like to downgrade to the less expensive option of ground shipping because they were also located in MD and it was pretty much guaranteed to get to me by the next day anyway.
Great store!
Great service!
They care about the customer.
I will MOST definitely be back.
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Overall Rating:Store Rating: 5.0
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VERY FRIENDLY, EXCELLENT SERVICE.
by samzs ,Feb 20 '04
I had a good experience with this company.They have very fast shipping, and good customer service.I would tell my friends about their great service.I will definitely shop here again.

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