The worst buying experience ever! First, the information for the laptop battery I purchased was inaccurate. The information said it was compatible for the laptop. When I received it, it obviously wasn't. It was the wrong shape and size to even fit ...
I needed two batteries for my Sony laptop. Notebookparts.com's price was the best of the bunch posted on the Web, but enough below that of the next cheapest offering that I decided to call the company before ordering. I asked them two questions--(1) ...
While comparing prices online for a replacement RAM memory module for my laptop, I found a good price at Notebookparts.com. The online explanation for the part listed Kingston Technologies, the company that made the OEM part for my computer, as the ...
Cheated and lied to by manager of customer service. by cmopen ,Dec 03 '08
I have had one of the worse experiences with a vendor that I have ever had. I ordered an LCD screen from them over 3 weeks ago for the price of $209. I got it a week later only to be the wrong screen! After calling for 2 days and leaving an email they finally contacted me and arranged an RMA for the return before they would send me what I ordered. A week later I received notice they were sending me another screen not the exact replacement but they would send the inverter with it so it would work. Well a week later it shows up with no inverter and still the wrong screen. After several exchanges with manager of customer service and being told I was lying about not receiving the inverter they offered to refund me $75 of my $209 and I would have to pay for return!
The best prices and service I've ever gotten from a store. I received the best service online and the most reliable delivery process ever. I found the exact things I wanted, exactly like I wanted them. I love NotebookParts.com and it has definitely become my number one notebook supplier.
I am currently deployed in Iraq. These people and their customer service are among the worst I have dealt with in my entire purchasing career. As a military member deployed counting on them to assist us they have proved to be a complete failure. I would strongly advise against dealing with this company at all cost. They are not interested in earning your money – they just want it.
If I need any replacement for any component on my notebook, I know I can trust Notebookparts.
Living in Luxembourg, I wanted to order a replacement charger for a Dell; I could not do it through the Dell web site, so I had to call and provide every detail by phone; the price: 110 euros, delivery time: 10 working days.
I tried Notebookparts; price: $55, that is 40 euros. The total delivery time was 2 weeks, the same as Dell proposed (although I guess that Dell would have arrived earlier).
Outstanding and professional service. I called to verify the Fed-ex tracking number. They gave me the info and checked the status at Fed-Ex themselves.
They processed and shipped the part I ordered as promised.
The part I received was new and in excellent working condition.
A nice touch is the gold, oval sticker they applied, "Thank You for Your Order".
Very good company with good products with Professionals in charge! by ikooa ,Dec 14 '06
I was very much satisfied with their prompt handling of my order. Everything was done the way I expected, and more. I highly recommend this company who is interested in laptop parts.
I am attending college in MD. My notebook ac adapter head broke when my roommate tripped over the cord. I needed a replacement ASAP so I ordered next day shipping. I got a call from a customer service rep who asked if I would like to downgrade to the less expensive option of ground shipping because they were also located in MD and it was pretty much guaranteed to get to me by the next day anyway.
Great store!
Great service!
They care about the customer.
I will MOST definitely be back.
Great website, Fast shipping and great product. by shripuneet ,Dec 12 '06
I am happy customer of notebookparts.com. I ordered this battery and received it withing 3 days in good condition. I will go back again to this website
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