HomeWeb Sites & Internet ServicesOnline Stores & Services
One Way Furniture

One Way Furniture

Overall service rating:  Store Rating: 4.0
Reviewed by 812 customers

  View Information
  Read Reviews and Surveys


Read Reviews  
Showing 1-20 of 97 reviews Page 1 2 3 4 5   Next
Date Rating
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:

Awful company to deal with!!

by , Jul 23, 2012 Rated a Helpful Review
Terrible! Terrible! Terrible! Wish I had read these reviews first. Placed an order for a vanity mirror and bench with no problem in January. Order was accurate and came pretty quick but the Piece was damaged, called customer service spoke with Leo ...
Read the full review
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:

One Way Furniture Online is HORRIBLE!!!!

by , Apr 25, 2012 Rated a Helpful Review
Nightmare experience with One Way Furniture Online Store!  Nothing went right about my order and noone there seemed to care or could correct it! I live in Seattle and ordered a standing mirror, (Cambride Chevel)  for my daughter in NYC.  ...
Read the full review
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:

Wish I read the other reviews before shopping with them

by , Apr 13, 2012 Rated a Helpful Review
Seriously.....save yourself a headache and order elsewhere.  I NEVER write reviews, yet felt the need to share my experience to save someone else the hassle.  Without making this an essay I will say first of all it is near IMPOSSIBLE to get to ...
Read the full review
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:

Cheap material. Will never order from them again.

by , Apr 29, 2011 Rated a Helpful Review
This was my second time ordering from one-way furniture. The first was acceptable enough to bring me back, but the second time I realize you basically, get what you pay for. The quality of the material is relatively cheap but the worst of it is that the ...
Read the full review
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:

Would never do business with a company that has no customer service again,

by , Feb 10, 2011 Rated a Helpful Review
I am deeply unhappy with my shopping experience at One Way Furniture.  The glider arrived after many calls to try and locate it and the estimated delivery date.  It was constructed and we found it to be a smaller chair than what we ordered. ...
Read the full review
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:

HORRIBLE, TERRIBLE, POORLY RUN COMPANY

by , Oct 4, 2010 Rated a Helpful Review
Do not buy from this company.  I ordered a jewelry box for my niece's 12th birthday.   I received my package the day of her birthday party and it was not what I ordered.  The box had a picture of the jewelry box right on front that ...
Read the full review
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:

Horrible customer service and disreputable company.

by , Mar 11, 2010
(Not Yet Rated)
I ordered a day bed from One Way Furniture. At first, it was supposed to be delivered in a week. Then I was notified that it would be 2 months before it would be delivered. An email to One Way Furniture about the order was not returned. I called to ...
Read the full review
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:

Worst company I have ever dealt with!

by , Nov 24, 2009 Rated a Helpful Review
I ordered a sofa on September 12, 2009.  The sofa cost $729.00, great, it was exactly what we wanted.  I received a ship date of 10/26/2009.  After tracking my order status close to the ship date, I noticed it now said ship date November ...
Read the full review
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:

PLEASE KEEP AWAY FROM THIS STORE!!!

by , Nov 14, 2009 Rated a Helpful Review
Probably the worst online buying experience ever! Ordered a Lumisource Lamp w/ Free shipping. I received the lamp finally with missing pieces. I called them right up, hard to get someone on the phone. I told them the problem & they said they would ...
Read the full review
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:

My worst online ordering experience ever!

by , Aug 16, 2009 Rated a Helpful Review
Do not buy from OneWayFurniture!  Our nightmare still continues with them!  I ordered a desk for my daughter.  Their ad said it was on sale with the hutch.  When the shipment came, it was just the hutch.  I asked for them to have ...
Read the full review
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:

the absolute WORST, don't put yourself through this

by , Jun 21, 2009 Rated a Very Helpful Review
One Way Furniture has a system for scamming you out of your money. I ordered a metal bed frame online. It was not delivered when promised and I had to wait weeks before it arrived. Customer service kept saying a few more days each time I called which ...
Read the full review
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:

Awful “Customer Service,” No Communication, Poorly Run

by , Apr 13, 2009
(Not Yet Rated)
Awful "Customer Service," No Communication, Poorly Run Horrible experience. I placed an order for two nightstands on March 25th, 2009. I waited over 2 weeks and figured I give them a call to find out if my order had shipped yet. So I called on ...
Read the full review
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:

Terrible product,terrible customer service, false & misleading information

by , Sep 25, 2008 Rated a Helpful Review
#1 I waited 4 wks for an item that was to ship in 5 days. #2 OneWay's Customer service is terrible. I attempted several times to get a tracking # and to find out why the delay. I never get a live person to talk with and after waiting as long as 20 ...
Read the full review
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:

TERRIBLE- stay away from this company!!

by , Jun 2, 2008 Rated a Helpful Review
This was one of the worst buying experiences I have had in a long time. The website misrepresents shipping time frames and product quality. The website said my item was in stock and would ship in 5-7 days. Twenty-five days later the delivery team arrived ...
Read the full review
Overall Rating:Store Rating: 3.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:

Ordering, delivery, and furniture itself were great. Follow-up, not so much.

by , May 27, 2008 Rated a Helpful Review
After redoing our kitchen, I ordered a new table and chairs online from One Way Furniture. I had been shopping around for a while and was unable to find exactly what I had in mind, so I was very happy to find a nice set at a good price. What really ...
Read the full review
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:

Absolutely Terrible

by , May 16, 2008 Rated a Helpful Review
I will never buy from this company again. I ordered a ten drawer dresser and a mirror. I received the wrong mirror and a dresser with 8 drawers. I contacted them right away and they didn't even seem surprised about the mistake - it was as though I was ...
Read the full review
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:

Crooks, will not refund unshipped cancelled order

by , May 13, 2008 Rated a Helpful Review
One Way Furniture is a horrible deceptive company and I highly recommend avoiding them unless you liked being ripped off. I purchased an in stock item on 4/30. I got an email stating my item would not ship until July. I called One Way Furniture and ...
Read the full review
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:

NEVER DO BUSINESS WITH THIS COMPANY

by , Feb 17, 2008 Rated a Helpful Review
This is the worst merchant I have ever dealt with. STAY AWAY! I only wish I had read all the bad reviews about this company before I tried to purchase something from them. You can not reach a real person to talk to about any issues you have to deal with ...
Read the full review
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:

One Way Furniture Has Deplorable Customer Service and Business Ethics

by , Jan 25, 2008 Rated a Helpful Review
I, too, have experienced the worst customer service in my life from One Way Furniture. More than a month ago a I received a shipment from One Way and the furniture piece was smashed to pieces. The delivery company took back the order. However, after ...
Read the full review
Overall Rating:Store Rating: 5.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:

The best furniture shopping experience. Great Furniture store

by , Jun 29, 2007 Rated a Helpful Review
We are delighted with the bed we ordered. It Arrived within 7 days and it was $100 cheaper then any one else. The delivery people were courteous and set up the bed in a matter of 10 to 15 minutes. They took away the boxes and we slept on the bed the same ...
Read the full review
Showing 1-20 of 97 reviews Page 1 2 3 4 5 Next

Read Surveys Where do surveys come from?
Showing 1-15 of 733 surveys Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 ... 49   Next
Date Rating
Overall Rating:Store Rating: 5.0
 
Nov 30, 2011
(Show)

I complete my shopping online and the experience was easy and efficient.
Read more
Overall Rating:Store Rating: 4.0
 
Nov 23, 2011
(Show)

The chair was nice. The shipping time was great. The condition of the box when...
Read more
Overall Rating:Store Rating: 5.0
 
Nov 19, 2011
(Show)

Good transaction. Only problem was a slightly delayed shipping.
Read more
Overall Rating:Store Rating: 5.0
 
Nov 11, 2011
(Show)

Purchase done on line, all was good.
Read more
Overall Rating:Store Rating: 4.0
 
Nov 10, 2011
(Show)

Received merchandise in good condition, but seemed like it took awhile to...
Read more
Overall Rating:Store Rating: 3.0
 
Nov 9, 2011
(Show)

Had not rec'd word of shipping, so used online customer swervice chat at...
Read more
Overall Rating:Store Rating: 1.0
 
Nov 7, 2011
(Show)

was to receive call from shipper to accept delivery -never happened. was home...
Read more
Overall Rating:Store Rating: 5.0
 
Nov 3, 2011
(Show)

I purchased a white, sturdy storage / toy box from One Way Furniture. This...
Read more
Overall Rating:Store Rating: 5.0
 
Nov 1, 2011
(Show)

great service and product
Read more
Overall Rating:Store Rating: 5.0
 
Oct 30, 2011
(Show)

the vanity is beautiful and arrived in excellent condition
Read more
Overall Rating:Store Rating: 5.0
 
Oct 30, 2011
(Not Yet Rated)


Read more
Overall Rating:Store Rating: 4.0
 
Oct 28, 2011
(Show)

the beds could have come parcel post and I would have saved money. Wish...
Read more
Overall Rating:Store Rating: 4.0
 
Oct 28, 2011
(Show)

I found the site through Google images, just wanted to find a table quickly....
Read more
Overall Rating:Store Rating: 4.0
 
Oct 27, 2011
(Show)

The hutch wasn't damaged but it did have some paint that was scraped due...
Read more
Overall Rating:Store Rating: 3.0
 
Oct 22, 2011
(Show)

The on-line shopping experience was easy and fast. Unfortunately there is a...
Read more
Showing 1-15 of 733 surveys Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 ... 49 Next