HomeWeb Sites & Internet ServicesOnline Stores & ServicesOnline Supply Store
Online Supply Store

Online Supply Store

Overall service rating:  Store Rating: 2.0
Reviewed by 35 customers
Write a review
Subscribe to reviews on this service
  View Information
  Read Reviews and Surveys
  Write a Review


Read Reviews  
Showing 1-15 of 41 reviews Page 1 2 3 - View all   Next
Date Rating
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:

Terrible. Ripoff. Bad Service. Caution. Caution!!!

by pwfocala, Jul 08 '10
Ordered five HP cartridges in Nov. 2009, with delivery to be by 11/15/09.  Order came in December in a large box. When I opened box that afternoon, it only had three cartridges. Filed a claim via email that afternoon, and finally got someone to ...
Read the full review
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:

DOES NOT take responsibility for defective goods, NOT honest! Terrible experience! Stay away!

by njsmartshopper, Jun 11 '08
I purchased a replacement light bulb from Online Supply Store for my TV in February 2007. It burnt out after 2 months. It was obviously defective as bulbs are supposed to last 6,000 hours. Online Supply Store promised to reimburse me and said they ...
Read the full review
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:

Horrible company - DO NOT USE

by adl1358, Apr 17 '08
Just like many other reviews here, customer service is horrible. I ordered 3 toner cartridges from them 2 weeks ago. They were supposed to be here within 3 days. After about 4 days, I called but their phones were down. I tried again the next day ...
Read the full review
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:

DO NOT BUY FROM Online Supply Store.com!!!!!!!!!!!!!!

by vampiresquid, Jul 29 '07
July 18, 2007 Very bad experience. Read carefully if you don't want to get burned. I ordered two Canon copier toner cartridges and a replacement notebook PC battery from onlinesupplystore.com (OSS) because of its low price. I received just the ...
Read the full review
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:

Unsatisfactory - Will not order from this company again.

by ssaloha, May 07 '07
I ordered two color laser toner cartridges, which arrived in a timely manner. However, BOTH of them were leaking toner powder. I called on the same day I received them-had to leave a message-to get a Return Authorization Number to return them for a ...
Read the full review
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:

After 14 days, 5 emails, 5 phone calls, no shipping information on my order.

by tooexasperated, Aug 16 '06
Serious lack of communication and disregard for customers from this company and false information on their website. I am totally exasperated by the incompetence and lack of follow-up of this company. I ordered toner cartridges on August 2. The website ...
Read the full review
Express Reviews
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:
They are very slow
by frankie44,Oct 25 '11
I ordered some cartridges 3 weeks ago and i have not received anything yet. Does anybody know how to get in touch with
Read more
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:
Get broken cartridge
by tucson1234,Sep 12 '11
When I opened shipping box, the cartridge was broken and can not be used. I sent email to store. But there is not response. There is not phone number to contact the
Read more
Overall Rating:Store Rating: 0.0
 
ONLINESUPPLYSTORE.COM IS A RIP-OFF!
by cyoumans,Mar 10 '11
NEVER DO BUSINESS WITH THIS COMPANY. THEY TAKE YOUR ORDER, TAKE YOUR MONEY, THEN DON'T DELIVER A PRODUCT. NO PHONE NUMBER, EMAILS BOUNCE. WORST COMPANY I'VE EVER WORKED WITH ONLINE. This is the first and last time I'll order from this company. I
Read more
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:
THE WORST POSSIBLE EXPERIENCE-fake louboutins, lv, chanel and more
by kearney20815,Feb 15 '11
I was searching for a specific pair of Stella McCartney Adidas shoes. I thought I found them at Kaililaitrade. I purchased the shoes after asking the store if these were in fact authentic. It didn't feel right but I purchased the shoes anyway because
Read more
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:
DO NOT BUY FROM THESE PEOPLE!!!!
by tutdee,Nov 11 '10
DO NOT BUY FROM THESE PEOPLE!!!!  I placed an order on October 18, 2010. Recived a recipt by email. NEVER RECIEVED MY PRODUCT! Today is November 11, 2010. I have written emials to them and also faxed them. I have emailed them 20 times over the
Read more
Overall Rating:Store Rating: 1.0
 
Dishonest corrupt company never order from them
by packer15,Oct 07 '10
Never order from this company. I ordered a toner for my copier they put it on back order so I cancelled the order and wanted a refund or a credit to my credit card. I am still waiting since December
Read more
Overall Rating:Store Rating: 4.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:
somewhat frustrating but with patience everything worked out fine.
by budpro,Jul 16 '10
Ordered a copy machine cartridge ( refurbished) which arrived in a good package but when opened--toner was spilling out.  Cleaned as best I could and installed in Cannon copy machine PC6RE.  Quality was poor and unusable.  I notified the
Read more
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:
Unethical business - don't order from them.
by swhrmgr,Mar 14 '10
I bought 3 HP toner cartridges from Online Supply Store.  Two of the 3 were defective.   Two would not seat correctly in my printer and one of the three was not even in the plastic wrap with a seal; consequently the toner color came
Read more
Showing 1-15 of 41 reviews Page 1 2 3 - View all Next

Read Surveys Where do surveys come from?
Showing 1-10 of 10 surveys    
Date Rating
Overall Rating:Store Rating: 5.0
 
Sep 05 '06
I was able to purchase a toner cartridge that was listed as unavailable from...
Read more
Overall Rating:Store Rating: 5.0
Customer Service:
Selection:
On-Time Delivery:
Sep 05 '05
Easy to buy. The items came in when they were expected to.
Read more
Overall Rating:Store Rating: 5.0
Customer Service:
Selection:
On-Time Delivery:
Aug 01 '05
JUST PERFECT ! It was easy to order and got my toner fast.
Read more
Overall Rating:Store Rating: 4.0
Customer Service:
Selection:
On-Time Delivery:
Feb 16 '05
Very good. Product description was clear and ordering was easy. Product...
Read more
Overall Rating:Store Rating: 5.0
Customer Service:
Selection:
On-Time Delivery:
Feb 10 '05
Very smooth transaction: order was delivered very fast with regular delivery....
Read more
Overall Rating:Store Rating: 5.0
Customer Service:
Selection:
On-Time Delivery:
Feb 03 '05
Buying my cartridges was a hassle-free experience. The cartridges work fine....
Read more
Overall Rating:Store Rating: 3.0
Customer Service:
Selection:
On-Time Delivery:
Dec 18 '04
Easy to find items, great ordering screens, quick delivery. In all it couldn't...
Read more
Overall Rating:Store Rating: 4.0
Customer Service:
Selection:
On-Time Delivery:
Dec 16 '04
Great price and delivered on-time. Shipping was slightly higher than stated at...
Read more
Overall Rating:Store Rating: 5.0
Customer Service:
Selection:
On-Time Delivery:
Nov 10 '04
very pleased with the willingness of the merchant to work with me on replacing...
Read more
Showing 1-10 of 10 surveys