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Online Supply Store

Online Supply Store

Overall service rating:  Store Rating: 2.0
Reviewed by 36 customers
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Showing 1-20 of 42 reviews Page 1 2 3 - View all   Next
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Overall Rating:Store Rating: 1.0
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Terrible. Ripoff. Bad Service. Caution. Caution!!!

by pwfocala, Jul 8, 2010 Rated a Somewhat Helpful Review by the Epinions community
Ordered five HP cartridges in Nov. 2009, with delivery to be by 11/15/09.  Order came in December in a large box. When I opened box that afternoon, it only had three cartridges. Filed a claim via email that afternoon, and finally got someone to ...
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DOES NOT take responsibility for defective goods, NOT honest! Terrible experience! Stay away!

by njsmartshopper, Jun 11, 2008
(Not Yet Rated)
I purchased a replacement light bulb from Online Supply Store for my TV in February 2007. It burnt out after 2 months. It was obviously defective as bulbs are supposed to last 6,000 hours. Online Supply Store promised to reimburse me and said they ...
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Overall Rating:Store Rating: 1.0
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Horrible company - DO NOT USE

by adl1358, Apr 17, 2008 Rated a Somewhat Helpful Review by the Epinions community
Just like many other reviews here, customer service is horrible. I ordered 3 toner cartridges from them 2 weeks ago. They were supposed to be here within 3 days. After about 4 days, I called but their phones were down. I tried again the next day ...
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Overall Rating:Store Rating: 1.0
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DO NOT BUY FROM Online Supply Store.com!!!!!!!!!!!!!!

by vampiresquid, Jul 29, 2007 Rated a Helpful Review by the Epinions community
July 18, 2007 Very bad experience. Read carefully if you don't want to get burned. I ordered two Canon copier toner cartridges and a replacement notebook PC battery from onlinesupplystore.com (OSS) because of its low price. I received just the ...
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Overall Rating:Store Rating: 1.0
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DISHONEST - They Sell Refilled Cartridges as New

by net_wizard, May 15, 2007 Rated a Helpful Review by the Epinions community
When looking for a new cartridge for my printer, I found out about this store through PriceGrabber. Their prices were very good compared to Staples and other big guys, and the selection pretty standard. At first I was hesitant since they didn't have any ...
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Overall Rating:Store Rating: 1.0
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Unsatisfactory - Will not order from this company again.

by ssaloha, May 7, 2007 Rated a Helpful Review by the Epinions community
I ordered two color laser toner cartridges, which arrived in a timely manner. However, BOTH of them were leaking toner powder. I called on the same day I received them-had to leave a message-to get a Return Authorization Number to return them for a ...
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Overall Rating:Store Rating: 1.0
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After 14 days, 5 emails, 5 phone calls, no shipping information on my order.

by tooexasperated, Aug 16, 2006 Rated a Helpful Review by the Epinions community
Serious lack of communication and disregard for customers from this company and false information on their website. I am totally exasperated by the incompetence and lack of follow-up of this company. I ordered toner cartridges on August 2. The website ...
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Overall Rating:Store Rating: 1.0
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Worst Online Purchase Ever
by miconsumer,Mar 5, 2012
(Show)
AVOID, they are dishonest in their online product descriptions and will not work with you on returns.  I wrote to complain that I ordered "original" HP toner 4 pack (spending close to $200) which is how the online description read and
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Overall Rating:Store Rating: 1.0
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They are very slow
by frankie44,Oct 25, 2011
(Show)
I ordered some cartridges 3 weeks ago and i have not received anything yet. Does anybody know how to get in touch with
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Overall Rating:Store Rating: 1.0
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Get broken cartridge
by tucson1234,Sep 12, 2011
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When I opened shipping box, the cartridge was broken and can not be used. I sent email to store. But there is not response. There is not phone number to contact the
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Overall Rating:Store Rating: 0.0
 
ONLINESUPPLYSTORE.COM IS A RIP-OFF!
by cyoumans,Mar 10, 2011
(Show)
NEVER DO BUSINESS WITH THIS COMPANY. THEY TAKE YOUR ORDER, TAKE YOUR MONEY, THEN DON'T DELIVER A PRODUCT. NO PHONE NUMBER, EMAILS BOUNCE. WORST COMPANY I'VE EVER WORKED WITH ONLINE. This is the first and last time I'll order from this company. I
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Overall Rating:Store Rating: 1.0
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THE WORST POSSIBLE EXPERIENCE-fake louboutins, lv, chanel and more
by kearney20815,Feb 15, 2011
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I was searching for a specific pair of Stella McCartney Adidas shoes. I thought I found them at Kaililaitrade. I purchased the shoes after asking the store if these were in fact authentic. It didn't feel right but I purchased the shoes anyway because
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DO NOT BUY FROM THESE PEOPLE!!!!
by tutdee,Nov 11, 2010
(Not Yet Rated)
DO NOT BUY FROM THESE PEOPLE!!!!  I placed an order on October 18, 2010. Recived a recipt by email. NEVER RECIEVED MY PRODUCT! Today is November 11, 2010. I have written emials to them and also faxed them. I have emailed them 20 times over the
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Overall Rating:Store Rating: 1.0
 
Dishonest corrupt company never order from them
by packer15,Oct 7, 2010
(Show)
Never order from this company. I ordered a toner for my copier they put it on back order so I cancelled the order and wanted a refund or a credit to my credit card. I am still waiting since December
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Overall Rating:Store Rating: 4.0
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somewhat frustrating but with patience everything worked out fine.
by budpro,Jul 16, 2010
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Ordered a copy machine cartridge ( refurbished) which arrived in a good package but when opened--toner was spilling out.  Cleaned as best I could and installed in Cannon copy machine PC6RE.  Quality was poor and unusable.  I notified the
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Overall Rating:Store Rating: 1.0
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Unethical business - don't order from them.
by swhrmgr,Mar 14, 2010
(Not Yet Rated)
I bought 3 HP toner cartridges from Online Supply Store.  Two of the 3 were defective.   Two would not seat correctly in my printer and one of the three was not even in the plastic wrap with a seal; consequently the toner color came
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Very much disappointed, upset and frustrated
by nancyb43,Mar 10, 2010
(Not Yet Rated)
I am very disappointed with online supply store.com,I ordered two multipack ink set for my MFc, I never received it, nor did I get my money.I was never able to get through to the phone number they had posted on the site, did several inquiries about my
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Never, ever buy from this company!!!!!!
by areceeg2,Jan 27, 2010
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Do NOT buy anything from this store!  I placed an order on 1/04/10 and three weeks later i still have not received what i ordered.  they will not answer the phone and will not return emails.  They charged my credit card
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Overall Rating:Store Rating: 1.0
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Misery Awaits You - run from these guys!
by waterwalker,Jan 9, 2010
(Not Yet Rated)
Misery awaits you - run from these guys!!They don't have a phone number to call and they don't get back to you by e-mail well either. Given the number of very odd mis-spellings at their site and some other oddities, I would not be surprised if this
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Overall Rating:Store Rating: 5.0
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Got it in just a few days, Nice price too.
by homeoffice2007,Jan 4, 2010
(Not Yet Rated)
I only ordered a few days ago and just got it in today. The toner is working very well so far. I will be back when I need more. The price was great keep it
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Showing 1-20 of 42 reviews Page 1 2 3 - View all Next

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Date Rating
Overall Rating:Store Rating: 5.0
 
Jan 20, 2008
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Easy
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Overall Rating:Store Rating: 5.0
 
Sep 5, 2006
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I was able to purchase a toner cartridge that was listed as unavailable from...
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Overall Rating:Store Rating: 5.0
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Sep 5, 2005
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Easy to buy. The items came in when they were expected to.
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Overall Rating:Store Rating: 5.0
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Aug 1, 2005
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JUST PERFECT ! It was easy to order and got my toner fast.
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Overall Rating:Store Rating: 4.0
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Feb 16, 2005
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Very good. Product description was clear and ordering was easy. Product...
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Overall Rating:Store Rating: 5.0
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Feb 10, 2005
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Very smooth transaction: order was delivered very fast with regular delivery....
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Overall Rating:Store Rating: 5.0
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Feb 3, 2005
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Buying my cartridges was a hassle-free experience. The cartridges work fine....
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Overall Rating:Store Rating: 3.0
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Dec 18, 2004
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Easy to find items, great ordering screens, quick delivery. In all it couldn't...
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Overall Rating:Store Rating: 4.0
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Dec 16, 2004
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Great price and delivered on-time. Shipping was slightly higher than stated at...
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Overall Rating:Store Rating: 5.0
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Nov 10, 2004
(Not Yet Rated)

very pleased with the willingness of the merchant to work with me on replacing...
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Showing 1-10 of 10 surveys