WARNING: DO NOT DO BUSINESS WITH THESE PEOPLE. Outlet Nutrition is one of the worst online companies I have ever dealt with, hands down...I mean they are down there with the worst of them, but are even more horribler because they deal in health ...
I placed an order 12-7-08. Due to mypast experience with this merchant, I stated that I did not want portions of my order shipped until they notified me of what was not available. I usually order cuz I really need 1 or 2 items and then just add more to ...
OUTLET NUTRITION may have been a legitimate business that operated ethically at one time, BUT they are having severe difficulties that result in extremely poor Service, NON-Delivery of ITEMS and virtually no Communication with their customers. ...
WARNING: DO NOT DO BUSINESS WITH THESE PEOPLEI ordered $53 worth of gum on Mar 4. They sent me half my order. They charged my credit card for the whole amount and it's May 7th and I'm still waiting for the rest of my ...
TODAY IS FRIDAY, MARCH 6, 2009. I placed an order with OUTLET NUTRITION.COM on Dec. 20, 2008. My credit card was charged on 12-22-08. When the order didn't arrive, I contacted them on 01-09-09. I spoke to a ...
I ordered from Outlet Nutrition on Feb. 17. A week later after checking on my account history I saw that the product had not even shipped. I called customer service but got a recording instead. That was when I knew something was not right. Luckily I paid through paypal and instigated a dispute. When there was no response to my email I started the claim process with paypal. Today paypal refunded my account. Shop somewhere else.
Have not received Product by mcstanley2002 ,Nov 18 '08
I placed and order with Outletnutrition Oct. 31, 2008, and as of to date, I have not received it.
I have called in several times and a "ticket" was issued to handle this order, but still no product.
Their excuse was they "relocated" the store to Georgia on Nov. 1, 2008, because of "logistics" and all orders are 3 days behind. Can anyone do the math. Today's date is Nov. 18, 2008 - WAY BEHIND DON'T YOU THINK In a nutshell, what has this got to do with me!
Buyer beware!!
If you do not receive your order be in for a loonnngg waaiitt and a lot of excuses and customer service calls.
My money was taken 2 days after order. Never shipped and never refunded. by sally6202 ,Mar 12 '09
I orded on line on Jan. 24, 2009. They took my money from my bank card on the 26th of Jan. without shipping. On the 4th of Feb. I emailed since they were not answering the phone, to question the whereabouts of my order. They claim backorder, which was not indicated at time of order. I canceled the order on Feb. 13th. and requested a refund, which they claimed would take 5-10 business days. Today is March 8. No refund. I filed a claim with my bank, who immediately refunded my money ($89 +/-). My husband called the Georgia Attorney General. We are providing details of the fiasco.
No communication, no product, and it's been 3 weeks! by chxtoy ,Feb 06 '09
OUTLET NUTRITION SUCKS! They have had my order since December 27th, have cashed in my money and I can't get anyone to call me back, have left 2 messages with a human and one on their answering machine! have sent 2 emails and nothing. What is their problem? BUYER BEWARE! If you need to place an order you can quickly get a rep quickly. If you do not get your order and do not get an update then you will not be able to talk to anyone! I will never attempt to buy from them again! They boast about their quick shipping on their web site but that is a total joke!
Ordered vitamins on 2-3-2009. Called on 2-12 and was told it was on backorder due in the week of 2-16. No correspondence or anything. I wrote an email on 2-24 and no response. Called today (3-2) and it says mailbox is full and to email the company and they will provide a response within 48 hours. I am still waiting on my reponse from 7 days ago.
DO NOT BUY FROM THIS COMPANY. THOUGH THEY HAVE GREAT PRICES IT SEEMS THEY CAN'T FILL THEIR ORDERS OR PROVIDE ANY CUSTOMER SERVICE.
Through no communications from the company, I am forced to file a disput with my bank. This is a suggestion to others.
I ordered 76.42 order on Dec. 16 2008. It is now Dec 29th and no order. I have written customer service several times and called twice. I finally got a hold of someone on their 770 number, not the 800 number. The first late order I received was because the had moved, delaying things. This time it was because the machine rejected my order due to some malfunction in their computer. I however, received a confirmation norice that same day. The girl Aaron said today that she would have to put the order in manually. The money was paid from my credit card 12-16 however. What is up with the company. I believe this will be the last time I order from them even if their prices are very good. The service is lousy.
I have the same problem as the previous writer. I placed an order and it's been two weeks, I still have not received it. The worst, I paid express post by air for almost 20 dollars to receive in 3 days... I have my fair share of dubts about this site. My first and last order for sure! Beware everybody!!!!
Horrible experience. Borders on fradulent. by pjd123pjd ,Apr 28 '09
DO NOT CONTACT THEM! I placed an order in January and this is end of April. This is the same comment I get from them each time I email their customer service:"Hi,We apologize for the delay in the delivery of your order. Your order still remains on back order from our manufacturer. We are expecting our shipment from our manufacturer on approximately the 6th of May. We will ship your order to you immediately upon arrival and provide you with a tracking number by email.As an added gift we are including a discount coupon for your next purchase" When you call, you get an answering machine that says they have heavy call volume!
I have been placing orders about once each month with Outlet Nutrition for more than a year, and I'm always very happy with the low prices, great service, and amazing selection. I don't shop anywhere else anymore -- can't beat their prices and service. Read more
Excellent service; prompt; product as expected Read more
Overall Rating:
Jun 20 '07
Price was outstanding and shipping reasonable. I had read a some negative reviews of other merchants with comparable cheap prices and was nervous about ordering. I called on a Fri to make sure the items were really in stock. Customer service on the phone was very pleasant and helpful. He had 3 of 6 in stock, but would have all 6 by Mon. So I placed the order on Fri. It was shipped on Mon and received on Wed. I couldn't ask for better service. Read more
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Jun 20 '07
Merchant shipped 6x3 3oz packs of Spike... I paid airmail shipping... total bill over $100.00 and the item was package was rejected by customs in Australia.
I am now out of pocket the money and have no product. Shouldn't the Merchant have advised me that the product could not be shipped to Australia? Read more
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Jun 20 '07
Still not received my order despite having ordered it on 6.10.06. The supplier seems unable to help despite the fact that Customs, Royal Mail and Parcel Force UK say the item has not arrived in the UK. I have however paid the money and have nothing to show for it.
Not a happy person and at the moment, not likely to recommend your company as a supplier to the UK - Unless you can do something about my order. UK services cannot because it has not arrived here. Read more
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Jun 20 '07
I received the correct item(s) in good condition in an acceptable delivery time at an acceptable price. This is my sixth or so order from Outlet Nutrition, and this has been my experience for all orders. I have yet to need to contact their customer service to fix a mess-up on their end - which is a good thing, IMO. Read more
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Jun 20 '07
i ordered a product that I couldn't find anywhere (had initially bought it at Whole Foods and they stopped carrying it). It was offered at a very good price and I received it within a few days. It was easy. I would use them again. Definitely. Read more
Overall Rating:
Jun 20 '07
I began using this product with the recommendation of a friend, however it is not available for purchase in my local area. I simply googled "Liquid Health Attention", and picked this merchant for the cheapest price. Fortunately for me, my order was handled promptly and professionally. I plan to purchase from you again. Thanks. Read more
Overall Rating:
Jun 20 '07
Not as comprehensive a site as my main source for supplements (vitacost.com), but fills my order sorrectly for the items I cannot find elsewhere in an efficient and honest manner. It would be nice to have more data on each product like the other site does. Read more
Overall Rating:
Jun 20 '07
I live in Norway and heard that alternative health products can sometimes be refused to enter the country. White Oak Bark capsules are not available here so I was quite happy and relieved to get them in a timely manner. I think it took about a week which is average for regular mail I receive from the USA. Thank you very much for your service. Read more
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Jun 20 '07
Excellent selection and service, prompt shipping, and incredibly low prices. Comprehensive yet easy-to-use website. I continue to be very impressed by the quality of this wonderful company. Read more
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Jun 20 '07
I wish everything in life was as reliable and worked as well as Outlet Nutrition. Easy-to-use website, incredible selection of vitamins and supplements, prompt service, and low prices. I've used them many times, and I'm always impressed. Read more
Overall Rating:
Jun 20 '07
I enjoyed shopping at Outlet nutrition and would shop there again however I would prefer if they had better order tracking system. It makes me nervous to purchase something on the internet and not be able to track the order. Read more
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