Outlet Nutrition

WARNING: DO NOT DO BUSINESS WITH THESE PEOPLE.  Outlet Nutrition is one of the worst online companies I have ever dealt with, hands down...I mean they are down there with the worst of them, but are even more horribler because they deal in health ...

I placed an order 12-7-08. Due to mypast experience with this merchant, I stated that I did not want portions of my order shipped until they notified me of what was not available. I usually order cuz I really need 1 or 2 items and then just add more to ...

OUTLET NUTRITION may have been a legitimate business that operated ethically at one time, BUT they are having severe difficulties that result in extremely poor Service, NON-Delivery of ITEMS and virtually no Communication with their customers. ...

WARNING:  DO NOT DO BUSINESS WITH THESE PEOPLEI ordered $53 worth of gum on Mar 4.  They sent me half my order.  They charged my credit card for the whole amount and it's May 7th and I'm still waiting for the rest of my ...

TODAY IS FRIDAY, MARCH 6, 2009.  I placed an order with OUTLET NUTRITION.COM on Dec. 20, 2008.  My credit card was charged on 12-22-08.  When the order didn't arrive, I contacted them on 01-09-09.  I spoke to a ...

I ordered from Outlet Nutrition on Feb. 17. A week later after checking on my account history I saw that the product had not even shipped. I called customer service but got a recording instead. That was when I knew something was not right. Luckily I paid through paypal and instigated a dispute. When there was no response to my email I started the claim process with paypal. Today paypal refunded my account. Shop somewhere else.

I placed and order with Outletnutrition Oct. 31, 2008, and as of to date, I have not received it.

I have called in several times and a "ticket" was issued to handle this order, but still no product.

Their excuse was they "relocated" the store to Georgia on Nov. 1, 2008, because of "logistics" and all orders are 3 days behind.  Can anyone do the math. Today's date is Nov. 18, 2008 - WAY BEHIND DON'T YOU THINK  In a nutshell, what has this got to do with me!

Buyer beware!!

If you do not receive your order be in for a loonnngg waaiitt and a lot of excuses and customer service calls.



Gloria Stanley
Philadelphia, PA

I orded on line on Jan. 24, 2009. They took my money from my bank card on the 26th of Jan. without shipping. On the 4th of Feb. I emailed since they were not answering the phone, to question the whereabouts of my order. They claim backorder, which was not indicated at time of order. I canceled the order on Feb. 13th. and requested a refund, which they claimed would take 5-10 business days. Today is March 8. No refund. I filed a claim with my bank, who immediately refunded my money ($89 +/-). My husband called the Georgia Attorney General. We are providing details of the fiasco.

OUTLET NUTRITION SUCKS!  They have had my order since December 27th, have cashed in my money and I can't get anyone to call me back, have left 2 messages with a human and one on their answering machine!  have sent 2 emails and nothing.  What is their problem?   BUYER BEWARE! If you need to place an order you can quickly get a rep quickly.  If you do not get your order and do not get an update then you will not be able to talk to anyone!  I will never attempt to buy from them again!  They boast about their quick shipping on their web site but that is a total joke!

Item not received; seller ignored phone calls and emails past 30 days; til I filed a complaint with Paypal. Refund received through Paypal.

Ordered vitamins on 2-3-2009. Called on 2-12 and was told it was on backorder due in the week of 2-16. No correspondence or anything. I wrote an email on 2-24 and no response. Called today (3-2) and it says mailbox is full and to email the company and they will provide a response within 48 hours. I am still waiting on my reponse from 7 days ago.

DO NOT BUY FROM THIS COMPANY. THOUGH THEY HAVE GREAT PRICES IT SEEMS THEY CAN'T FILL THEIR ORDERS OR PROVIDE ANY CUSTOMER SERVICE.

Through no communications from the company, I am forced to file a disput with my bank. This is a suggestion to others.

I ordered 76.42 order on Dec. 16 2008. It is now Dec 29th and no order. I have written customer service several times and called twice. I finally got a hold of someone on their 770 number, not the 800 number. The first late order I received was because the had moved, delaying things. This time it was because the machine rejected my order due to some malfunction in their computer. I however, received a confirmation norice that same day. The girl Aaron said today that she would have to put the order in manually. The money was paid from my credit card 12-16 however. What is up with the company. I believe this will be the last time I order from them even if their prices are very good. The service is lousy.

I have the same problem as the previous writer.
I placed an order and it's been two weeks, I still have not received it. The worst, I paid express post by air for almost 20 dollars to receive in 3 days...
I have my fair share of dubts about this site. My first and last order for sure!
Beware everybody!!!!

DO NOT CONTACT THEM! I placed an order in January and this is end of April. This is the same comment I get from them each time I email their customer service:"Hi,We apologize for the delay in the delivery of your order. Your order still remains on back order from our manufacturer. We are expecting our shipment from our manufacturer on approximately the 6th of May. We will ship your order to you immediately upon arrival and provide you with a tracking number by email.As an added gift we are including a discount coupon for your next purchase"
When you call, you get an answering machine that says they have heavy call volume!

On $35 order the shipping was $15
another site for same order was $5
Beware of 'low' prices they more than make up for it in shipping