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Palm Beach Jewelry

Palm Beach Jewelry

Overall service rating:  Store Rating: 3.5
Reviewed by 54 customers

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Showing 1-20 of 24 reviews Page 1 2   Next
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Overall Rating:Store Rating: 1.0
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A Fiasco - A Company With No Customer Service

by , Jan 13, 2009 Rated a Helpful Review
I placed an order and got confirmation.   After the order should have shipped, I then got a message that my credit card had been declined.  (I checked and the card is valid).   This means that they waited to even begin to process ...
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Overall Rating:Store Rating: 5.0
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I LOVE IT!!!!!!!!!!!!!!

by , Aug 31, 2008 Rated a Helpful Review
I've been a consistent customer with Palm Beach Jewelry for about three years. I'm very pleased with almost all of my purchases. I've ordered many items, including watches, rings, bracelets, necklaces, etc. and have been quite impressed. I just received ...
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Overall Rating:Store Rating: 1.0
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If you plan to receive your order, don't shop here.

by , Jun 4, 2003 Rated a Very Helpful Review
I ordered a pair of emerald earrings for my mother's 60th birthday in plenty of time, but she never received them. Nobody at Palm Beach Jewelry cares and there's nothing I can do. I will have to go elsewhere and give her a gift 3 weeks late now. It seems...
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Overall Rating:Store Rating: 3.0
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good quality jewellery at good...

by , May 1, 2003 Rated a Helpful Review
good quality jewellery at good value lots of choice, some cool pendants easy to use site and easy to follow instructions for online...
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Overall Rating:Store Rating: 5.0
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My wife ordered from Palmbeachjewelry...

by , Apr 30, 2003 Rated a Helpful Review
My wife ordered from Palmbeachjewelry and MAN was she pleased! The product was exactly what she wanted. THANKS Palm Beach Jewelry! You guys are the...
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Overall Rating:Store Rating: 1.0
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Extremely Disappointed.
by ,Jan 19, 2014
(Show)
Extremely disappointed in Palm Beach Jewelry.  I ordered a CUSTOMIZED nurse watch on Dec. 26 as a gift for my amazing daughter in law for graduating in December with a Bachelors in Nursing ... She was so excited. Her watch arrived on Jan 17
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Overall Rating:Store Rating: 1.0
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Disappointing and disreputable
by ,Oct 13, 2013
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WATCH OUT!! The metal discolors with normal wear. The clasps are often defective.  They accept NO responsibility for their mistakes.  They keep you waiting for a month or more with refunds.  They ship the wrong product.  This is a
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Overall Rating:Store Rating: 1.0
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8 weeks and still waiting for refund
by ,May 25, 2012
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I ordered apair of red jade earrings on April 1, 2012. I paid for 2 day shipping on a monday and didn't get them until the follwing monday. I didn't like the earrings so I sent them back the same day. It has been almost 7 weeks and I have not recieved my
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Overall Rating:Store Rating: 5.0
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EXCELLENT!
by ,Mar 31, 2012
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My shopping experience with Palm Beach Jewelry was EXCELLENT!  The website was very easy to use, check out was simple, the exact ring I ordered arrived in 5 DAYS and was as beautiful as the picture portrayed!  The quality was better than I
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Overall Rating:Store Rating: 1.0
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Look elsewhere!! They waste your time and money and you'll still end up with nothing!
by ,Dec 9, 2011
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I ordered a ring for my mom's 50th birthday. Got jerked around for over a month: they told me it had shipped. Then when It never arrived they said oops, maybe it didn't ship... They promised they would re-ship it (expedited) so it would arrive in time
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Overall Rating:Store Rating: 1.0
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so bad
by ,Sep 4, 2011
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I think palmbeachjewelry is very bad, donot buy any thing from here. When I placed order, they donot tell me why they canceled my order. When I call, they say my billing address and shipping address is different. I use my card buying lots items from
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Overall Rating:Store Rating: 3.0
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Poor shipping practices...good customer service thus far
by ,Feb 15, 2011
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I ordered a ring (in-stock) on 2/10/2011. On 2/11/11 I received an email stating "problem with your order"..didn't state what the problem was. I waited patiently, thinking I would receive a follow-up message. On 2/14/2011 I still hadn't heard anything
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Overall Rating:Store Rating: 1.0
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PATHETIC!
by ,Oct 27, 2009
(Not Yet Rated)
these people have the WORST customer service, HORRIBLE shipping. and TERRIBLE products. DO NOT SHOP HERE! SPEND YOUR MONEY AT THE DOLLAR STORE!! YOU'LL GET MORE FOR YOUR MONEY AND IT WILL LAST JUST AS
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Overall Rating:Store Rating: 5.0
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Amazing Site... the best.
by ,Oct 19, 2009
(Not Yet Rated)
Ordered some pearl and coral rings and engraved pens.It was INCREDIBLE.  Prices very low and the quality great.Still get compliments galore on the rings.This is the BEST BEST site.  Recommend though to go through all the
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Overall Rating:Store Rating: 2.0
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customer service and prices need to improve
by ,Sep 21, 2009
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Delivery of items is always slow, unless you pay the ridiculously extravagant faster shipping fees.Have received items ordered most of the time, once in a while they leave something out.customer service personnel are nice, but seem
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Overall Rating:Store Rating: 1.0
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Thumbs Down on Quality
by ,Jun 25, 2009
(Not Yet Rated)
Received order on time but the quality is NOT good.  I ordered a CZ ring...and believe me, it looks like it was made in some third world country where little old ladies get paid cents a week in a room with no air conditioning.  I didnt
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Overall Rating:Store Rating: 1.0
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So far not very happy
by ,Feb 25, 2009
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I ordered a ring on February 17th 2009, I paid an extra $20 for 2-3 day shipping.  They are now telling me my ring is on backorder and I will not recieve it until after march 17th.  There was never any indication the ring was on backorder when
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Overall Rating:Store Rating: 1.0
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Quality as well as the customer service SUCKS big time!!
by ,Dec 18, 2008
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The worst place to shop online and the quality of the product sucks. I had to order twice as the first order was cancelled because the shipping address and the billing address were different and the worst part is I wasn't even notified abt that. They say
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Overall Rating:Store Rating: 2.0
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Shipping and accuracy great, merchansise HORRIBLE
by ,Sep 22, 2008
(Not Yet Rated)
i purchased almost $2000.00 of jewelry from them. The speed and accuracy of the order was wonderful, however, the quality of the merchanside is horrendous! The sterling necklace and bracelet set (personalized with my initials) cost almost $200 for the
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Overall Rating:Store Rating: 1.0
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BUYER BEWARE
by ,Aug 28, 2008
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BEWARE BEWARE BEWAREI ordered a ring from PBJ on 6/3/2008.At the time I placed the order there was no idicationt he ring was on back order.I went into check my order status and that is the only time I found out.I didnt receive my ring until 3 mos
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Showing 1-15 of 35 surveys Page 1 2 3   Next
Date Rating
Overall Rating:Store Rating: 5.0
 
Feb 15, 2010
(Show)

This was not the first time I have made a purchase from PalmBeach. I like the...
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Overall Rating:Store Rating: 5.0
 
Feb 14, 2010
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They have nice, good quality jewelry and it's affordable. And their sales...
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Overall Rating:Store Rating: 5.0
 
Feb 10, 2010
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everything as expected
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Overall Rating:Store Rating: 4.0
 
Feb 5, 2010
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I was sent two of the same items and returned one but I never heard back about...
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Overall Rating:Store Rating: 5.0
 
Feb 5, 2010
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Quality products and excellent service
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Overall Rating:Store Rating: 4.0
 
Feb 2, 2010
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all has been good onlyrecieved a broken item. just kept it a dragenfly pennet
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Overall Rating:Store Rating: 5.0
 
Jan 30, 2010
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Great prices on quality merchandise. I have bought at least 40 items and only...
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Overall Rating:Store Rating: 5.0
 
Jan 29, 2010
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I got my order in time but I hope the Rings will last I can't really say...
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Overall Rating:Store Rating: 1.0
 
Jan 24, 2010
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The worst customer service I have ever had in my life. I will never shop with...
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Overall Rating:Store Rating: 5.0
 
Jan 23, 2010
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GREAT SERVICE , BEAUTIFUL PIECES , LOOKS VERY REAL , I WILL BE SHOPING HERE FOR...
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Overall Rating:Store Rating: 4.0
 
Jan 22, 2010
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it was ok. earrings were not exactly what i thought they would be. pictures...
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Overall Rating:Store Rating: 4.0
 
Jan 13, 2010
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placed another order
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Overall Rating:Store Rating: 5.0
 
Jan 8, 2010
(Not Yet Rated)

Great
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Overall Rating:Store Rating: 4.0
 
Jan 8, 2010
(Not Yet Rated)

The only thing I don't like about it is that it urges you to buy more for free...
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Overall Rating:Store Rating: 2.0
 
Jan 6, 2010
(Show)

I'd like to shop with them again---they didn't put the order thru because of a...
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