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Payless Decor

Payless Decor

Overall store rating:  Store Rating: 2.5
Reviewed by 22 customers

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Showing 1-20 of 25 reviews Page 1 2   Next
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Overall Rating:Store Rating: 2.0
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Was led to believe that the item was new

by , Aug 30, 2013 Rated a Very Helpful Review
My review in not a good one because I purchased a blind on clearance and was told it was not used but when I received the blind the hardware was already attached and it was rusted.  I have purchased blinds prior and the hardware was never ...
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Overall Rating:Store Rating: 1.0
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AWFUL

by , Apr 8, 2010 Rated a Helpful Review
Ordered plantation shutters and used measuring guides listed on their site. 8 shutters arrived broken in flimsy boxes. I had to return them with a pre-paid label and THEY didn't pay shipping insurance. I was then offered to pay HALF again for a remake ...
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Overall Rating:Store Rating: 1.0
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Not a reputable vendor

by , Jan 19, 2010 Rated a Helpful Review
Payless Decor has been so far disappointing.  I purchased some roller shades two and a half weeks ago, and was given a confirmation number.  However, when logging into "manage my account," the order history states "There are no orders to ...
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Overall Rating:Store Rating: 5.0
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Informative and excellent experience in buying blinds

by , Jun 26, 2009 Rated a Very Helpful Review
For a brand/company I had never heard of I was slightly hesitant to order over the Internet. However, their website was informative, and prior to placing the order I called into their support center to ask a few questions and they were quite helpful. One ...
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Overall Rating:Store Rating: 1.0
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Dishonest, Rude, Unprofessional

by , May 14, 2008 Rated a Helpful Review
Payless Decor is a terrible company! The website is cluttered and unclear for placing orders that require detailed information. We decided to call before making a mistake on the order. We called to get help with on entering the specifics for the ...
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Overall Rating:Store Rating: 1.0
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The absolute worst treatment by a Company I have ever encountered.

by , Nov 16, 2006 Rated a Very Helpful Review
Problem: In November, 2006, we made the mistake of ordering some window coverings from "Payless Decor" online. Their website was difficult to understand/navigate in comparison the the countless online ordering sites I have used. After extensive effort, ...
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Overall Rating:Store Rating: 5.0
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Good Service, Good Quality, Would recommend

by , Nov 4, 2004 Rated a Very Helpful Review
Basically, these guys did a great job. I ordered vertical blinds from them. The web site was easy to use to get samples and pricing. I wanted more than the 10 maximum samples (they have the largest selection of vertical blinds i've ever seen), so I ...
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Express Reviews
Overall Rating:Store Rating: 5.0
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Great
by ,Oct 5, 2013
(Show)
The staff was helpful over the phone and I am extremly happy with my purchase, I was nervous at first due to the no refund policy, however it happily turned out to be a great buy.  Plan on purchasing
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Overall Rating:Store Rating: 5.0
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Beautiful quality custom sized cellular shades
by ,Feb 16, 2013
(Show)
I ordered the 9/16ths premium cordless cellular shades.  I ordered four of them.  I absolutely love them!  They filter the light beautifully, yet afford ample privacy.  The white shades are a bright true white, not yellor or
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Overall Rating:Store Rating: 1.0
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Extremely Frustrating!!!
by ,Sep 18, 2012
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I ordered a blind and provided my email address. I never received an email confirmation or tracking number/ order number. I reached out to their contact us and received an email stating it would arrive in the next few days. When it came, I hung it
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Overall Rating:Store Rating: 5.0
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Beyond extremely satisifed with the product and people
by ,Jan 17, 2012
(Show)
I have bamboo blinds throughout my home created by Payless Decor.  They are very high quality and add a warmth.  I recently adopted a puppy who thinks that they are not only beautiful but quite tasty.  I placed an order to replace the
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Overall Rating:Store Rating: 1.0
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It was horrible!
by ,Oct 24, 2010
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I purchased roller shades from this company and the shades pulled to one side. I called customer service and they never addressed my issue, they kept asking me if I ordered the right size. After two months of arguing with their customer service person
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Overall Rating:Store Rating: 2.0
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Make no mistakes when ordering
by ,Sep 27, 2010
(Not Yet Rated)
Decent blinds for the price. Color matched sample.Make sure you read the correct measuring guide. I read the "PD clearance measuring guide" because I was ordering clearance faux wood blinds. These instructions did not include the vital piece of
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Overall Rating:Store Rating: 1.0
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Insulting
by ,Jun 7, 2010
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I placed an order with this company for shades about 10 days ago. I kept checking my account information to see when they would be shipped, but they are still only processing my order after 10 days! Their policy states: "Production Time:
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Overall Rating:Store Rating: 1.0
 
awful
by ,Apr 6, 2010
(Show)
Terrible experience. They sent me a wood blind that was made incorrectly and fell apart as soon as I hung it in the brackets. I realized it was made wrong when I pulled it out of the box, but did atempt to hang anyway thinking I was
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Overall Rating:Store Rating: 1.0
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Very disappointing experience
by ,Feb 15, 2010
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Very disappointing experience. Payless Decor ended up cancelling my order due to some back-ordered item after 3 weeks of waiting... I did receive a few e-mails along the way in which they sought to clarify a few particulars about my order, I promptly
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Overall Rating:Store Rating: 1.0
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Terrible! Product is made poorly and production department is incompetent
by ,Jul 14, 2009
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I ordered an $80 bamboo blind..what a ripoff!! They are custom made, so you can't get a refund once they screw up on the measurements..you have to exchange it!  Length and width were BOTH incorrect! Plus it was frayed at the top.  I wanted my
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Overall Rating:Store Rating: 1.0
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Buyer Beware!! This company may be a SCAM!
by ,Jun 13, 2009
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Buyer Beware!! Worst experience I've ever had with an online store!!Shipped incorrect product....agreed they made a mistake...promised to make it right and then ignored us. This is my first negative review for anyone, any store,
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Overall Rating:Store Rating: 1.0
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They told us what to order and blamed us for ordering the wrong thing.
by ,Apr 19, 2008
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The website was somewhat unclear about the specific product we wanted so we called to company to make sure we would get what we want. The customer service rep told us what to order based on our comprehensive description, including measurements. The order
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Overall Rating:Store Rating: 1.0
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Horrid Company VERY VERY Poor Customer Service
by ,Oct 4, 2007
(Not Yet Rated)
This is the worst company I have ever dealt with. There delivery was horrid and their customer service was worse. They lied about delivery of product, tried to intimidate us and shipped unordered products. I will NEVER do business with them again, nor
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Showing 1-20 of 25 reviews Page 1 2 Next