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by swtsssysxy, Oct 26, 2012
Rated a Somewhat Helpful Review by the Epinions community
This company has the worst customer service in the internet world. These customer service girls are not trained to have sympathy for anything, they are trained to believe that everyone is trying to get something for nothing. If you can help it avoid ...
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by mnh51789, Oct 15, 2012
Rated a Somewhat Helpful Review by the Epinions community
I ordered a pair of NineWest heels for a wedding on Oct. 5th, and given the time constraint (wedding was Oct. 11th), had them delivered to the location of the wedding instead of my billing address. A day before the wedding I called Peltz to find out a ...
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by coats567, Jul 30, 2012
Rated a Somewhat Helpful Review by the Epinions community
I went through Peltz Shoes because they had the best price overall on many items, most importantly the pairs I had wanted. I needed some new summer shoes. I live in a place where hot is and understatement. It's consistently warm and I need something ...
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by ittravers, Jul 27, 2012
Rated a Helpful Review by the Epinions community
Probably one of the rarest storesfronts I have seen online, and it is brilliant! Simple website but gets its point across. I had actually been to the Sarasota location a few weeks back and I was extremely pleased byt he service that they provided to me ...
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by midlewild, Jul 27, 2012
Rated a Helpful Review by the Epinions community
Pretty simple and smooth shopping experience with their website. They have everything created by category and have everything easily accessible. What I really loved is that when I was going to check out, instead of putting in my credit card, I could ...
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by chlobo9, Apr 13, 2011
Rated a Somewhat Helpful Review by the Epinions community
BEWARE!!!!! This company if a fraud I placed an order 6 days ago. I checked my status on their horrible website and saw that part of my order was canceled even though I was never informed of this. I sent an email, 2 days later no response! I ...
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by davidctamp, Dec 22, 2010
Rated a Somewhat Helpful Review by the Epinions community
I ordered from Peltz Shoes Internet store a pair of Merrell Refuge Boots for my trip up to Alaska. Peltz had the size I wanted, a size 14. The item was easy to find on their site, their information was informative about the shoes, so I knew these ...
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by steven0123, Oct 25, 2010
Rated a Helpful Review by the Epinions community
I ordered a pair of Men's New Balance Running Shoes from Peltzshoes.com on September 29. Immediately, that day, I received a Thank You letter after placing my order. Then, I received a shipment notification a little later on. I received my ...
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by jcamara, Aug 19, 2010
Rated a Helpful Review by the Epinions community
Fast delivery and great selection! I recently ordered a pair of shoes from http://www.peltzshoes.com online because it was one of the only places that I could find a pair of shoes in my size. I have a small narrow foot and Peltz had tons of different ...
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by watersna, Aug 3, 2010
Rated a Somewhat Helpful Review by the Epinions community
I ordered online from http://www.PeltzShoes.com and received everything I wanted and more. First, their price is better than other places and they even do free shipping on orders over $70! You can't beat that! I ordered my shoes on July 26 and they ...
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by abbygkatt, Jun 3, 2004
Rated a Somewhat Helpful Review by the Epinions community
I recently placed an order for a pair of Dr. Martens Mary Janes and right after I ordered I realized I made a mistake in the size. I immediately canceled the order and even received a confirmation of my cancel. I had also placed an order previously ...
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by jeff2468, Aug 22, 2003
Rated a Somewhat Helpful Review by the Epinions community
Ordered difficult to fine size 14 Sebago boat shoes by internet. Called to cfm order and stock and ...
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by cathyquin, Jul 19, 2003
Rated a Helpful Review by the Epinions community
I ordered a pair of 'Mary-Janes' from Peltz on July 6th and received confirmation of my order almost ...
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by yobo, Jun 9, 2003
Rated a Somewhat Helpful Review by the Epinions community
They e-mailed me to tell me my order was shipped and almost 2 weeks later I still didn't have shoes so I e-mailed them and they said "sorry, your item isn't in stock." They were very unhelpful and I'm willing to pay more somewhere else for some customer...
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by dmrothery, May 20, 2003
Rated a Somewhat Helpful Review by the Epinions community
Can't trust web site to have current information on stock. I selected Peltz because they had the shoe I wanted and could get it to me by UPS 2nd Day Air. They confirmed the order. Late the next day they emailed me noting the shoe was being ordered from...
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Service stinks like FEET, DO NOT BUY FROM THIS CO.
by minkybut,May 13, 2013 (Show)
I recently odered two pairs of shoes from Peltz. I ordered 10.5, called back 5 minutes later and changed the order to 11. Today I received ONE pair of shoes in the wrong size. I was told there was no record of my call and I would have to pay to
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Never Again!!
by tebow,Apr 10, 2013 (Show)
I will never deal with this company again. They are both incompetent and rude. The attitude of their customer service staff is disturbing. I was charged tax on the same order three times, items arriving in three separate packages all on the same day.
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Terrible customer service
by savvyshopper5,Feb 16, 2013 (Show)
I received a damaged pair of shoes and was asked to send a picture of the damaged shoe. Once they receive the photo, they will email a return label. Good grief! I have never run into this kind of customer service in online shoes sales. I sent a photo and
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They sell defective merchandise.
by olympiamom,Jan 25, 2013 (Show)
Do not buy from them. They sell defective merchandise and advertize it as new. I purchased $125 shoes from them and they were completely defective. I contacted them about a refund and they refused to refund my
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BUYER BEWARE OF THE SELLER!
by artsandbeauty,Jan 17, 2013 (Show)
Jan 17: I ordered a pair of sneakers on Amazon from Peltz Shoes. The seller sent me a totally wrong size and refused to cover return shipping, restocking fee is pending. They claim I ordered the wrong size and that they don't carry the size I need.
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Terrible Customer Service
by clancyirish,Jan 6, 2013 (Show)
I ordered two pair of tennis shoes, each with a different mailing address (christmas). Peltz called my home, but I was on vacation (because of the two different addresses). The first order they cancelled because although it was for sale
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DO NOT BUY FROM THIS BUSINESS!!!
by consumer_312,Dec 10, 2012 (Show)
I mistakenly ordered the wrong size shoe and was unable to cancel my order so ordered another pair in the correct size. I then sent the incorrect sized shoes back immediately using USPS Priority Mail with tracking TO THE RETURN ADDRESS PROVIDED BY
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Do not purchase shoes from this company
by midwest1,Oct 17, 2012 (Not Yet Rated)
Horrible. My wife attempted to return a pair of boots that did not fit, and they said that they could not give us our money back because they only received the left boot! Believe me, we do not have an ill-fitting right boot sitting around. Be careful if
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Worst customer service ever.
by hseaton102,Sep 11, 2012 (Show)
I have purchased several pairs of shoes from Peltz before; however, after my last purchase, this will be the last. The shoes I purchased came damaged and when I contacted customer service for a replacement, they requested pictures; then the shoes;
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The absolute worst!
by marty2kat,Sep 4, 2012 (Show)
My attempt to order shoes to be sent as a gift was a nightmare experience! I will never again use this horribly designed website. When the order went through the first time it came up with my husband as the recipient - where did they
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Would never use Peltz again!
by nroma,Sep 3, 2012 (Show)
Very frustrating experience! I've placed my order and two weeks later still didn't receive the package. When I emailed the company, somebody, who didn't even introduce him or her-self told me that order was cancelled. After going back and forth I finally
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AVOID AVOID! NOT willing to work with customers!
by fostech10,Apr 2, 2012 (Show)
Never had a worse experience with an online company. I bought a WOMENS shoe, and they sent a MENS shoe size. There is no womens/mens size selection so the title alone would imply the shoe was only sold in WOMENS sizes. I wanted to do an exchange (up to
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Easy Peasy
by ftballchamp88,Nov 18, 2011 (Show)
I just received my order from Peltz through amazon and I can honestly was im pleased. I needed some training shoes and I have difficulty finding a 14EE and I ended up finding some New Balance shoes through Peltz. The size fits great and it didn't
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Great, Easy, Fast Shopping
by smythtonya,Nov 9, 2011 (Show)
In October I ordered several pairs of shoes for myself in 7.5w. A Clarks shoe, a sanuk flip-flop and, some madden girl heels. They all fit well and the ease of the order was
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VERY POOR
by pdonova1,Jul 20, 2011 (Show)
The company is not customer friendly. They will not accept responsibility for return on goods that either do not fit or are damaged. They place all the responsibility on the customer. I received a pair of shoes, they did not fit.
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Horrible Customer Service
by ldhackett,Jun 23, 2011 (Show)
First I was overcharged when purchasing the shoes at the shoe. Not very friendly about having to refund the difference. Then I had to return the shoes via mail. Peltz's manager claims they never received them since they were addressed to
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Very poor customer service
by bigtoerag,Apr 28, 2011 (Show)
Order One was cancelled as they determined that I wasnt allowed to ship to a different address than the billing one entered. Shame the website does not alert or force the user to enter the same address.Order Two for the same goods with the
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Super awesomly fantabulously cool!
by pinkkeeyy,Aug 13, 2010 (Not Yet Rated)
I had a great experience cuz i bought some nikes for this school year and they are super-duper rare i only found one other place (an ebay seller) that were selling them! They came with free shipping, and arrived 2 days later! Perfect condition, accurate
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Frustrating!
by rachac,Mar 22, 2008 (Show)
The customer service has gotten worse! They were not willing to budge on ridiculous 14 day return policy. The employees are always very pushy salesmen, so I have been frustrated before, but this incident really frustrated me! I tried to return shoes 22
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Negative Experience
by eviemarie,Feb 15, 2008 (Show)
I will NEVER use this company again. They cancelled my order, but were still selling the shoes. I had ordered two pair of shoes, one that I really liked and another, because of the lower shipping. After they reinstated my order because they had plenty
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Avoid, avoid and avoid
by bilhajr,Feb 7, 2008 (Show)
Completely dissatisfied. Poor quality, Way to expensive for their quality. I wasn't able to exchange wrong shipment. Customer service terrible. They don't care about customer.
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Don't order from this place
by ivorytrix,Oct 16, 2007 (Not Yet Rated)
I wouldn't order from them again. I ordered a pair of Dockers slides and when sent to me one shoe was brand new however one shoe had scuff marks all over it. Sent it back for an exchange however when looking at my bank statement noticed my money was
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The most unethical retail business I have ever dealt with.
by provolone,Mar 7, 2007 (Not Yet Rated)
bait and switch operation! two orders. given final price on phone. used credit card. charged me $5 more both times. when I complained they cancelled my
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AVOID AT ALL COSTS!!!!
by pvineswinger,Oct 25, 2006 (Show)
I will NEVER order from this store again, original order was fine, but they would not return my money for a defective product. When I called to talk to the manager, he hung up on me THREE times and wouldn't give me his name- HORRIBLE customer service-
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NEVER, EVER, EVER, EVER AGAIN!
by jfk1,May 23, 2005 (Show)
We had a problem with a shoe purchase . . . a problem that was the fault of Peltz Shoes and not the customer. Upon contact, Peltz feigned interest in resolving problem but then the runaround began. Customer told numerous times "we'll get right back
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Highly recommended. Would use them again in the future.
by lanie49,May 3, 2005 (Show)
Had a very positive experience with my order. They had an excellent price on my item. My order arrived as ordered within a week of my online purchase. Would definately use them
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Great Service, No Problems
by sandyc123456,Mar 25, 2005 (Show)
After reading other reviews was leery. Order was accurate, shipping info supplied, delivery fast and great. I was very pleased and the prices were much lower than anywhere else. Would buy from again. Very
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AVOID
by will2sail,Mar 14, 2005 (Show)
Original order went fine, but shoes did not fit so I returned them. I got no response so I contacted them at which time they said they were sending a replacement in the larger size I wanted. They never shipped anything and later admitted they did not
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Excellent, would order again, no problems at all.
by ellie88,Feb 28, 2005 (Show)
After placing my order, I read the negative reviews (with horror) and was prepared for trouble. My order was shipped quickly and arrived without problem. Also had the best price for the specific shoe I was looking
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Advertised Prices Not Accurate
by marinmale,Feb 7, 2005 (Show)
The actual price on their site was actually TWICE what was listed on a buy.com search engine (merrell jungle moc shoes listed as $40 on buy.com actually selling on their site for $79.99). That's misleading.
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Waste of time.
by joeyporter,Dec 10, 2004 (Not Yet Rated)
After reading the reviews, I was reluctant to purchase a pair of Adidas. But the price was so low, I decided to give it a shot. I guess I wasn't surprised when I got an email the next day stating that the order was cancelled because the product wasn't
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DO NOT USE PELTZ SHOES!! BUYER BEWARE!!!
by razmataz073,Aug 4, 2004 (Show)
Worst people to deal with!! DO NOT PURCHASE FROM PELTZ SHOES!!!! Purchased boots that said were available. Then receive email saying they are not available. Tried to find out a reason why and they did not give me a reason. FALSE ADVERTISING from Peltz
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I'd never order from this store again.
by ozpktchr,Feb 14, 2004 (Show)
I waited for my shoes and after more than a week I finally received an e-mail saying shoes were "no longer available." I called the store and the person I spoke to was very rude. I needed these shoes for a cruise. It was too late to order
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