PetCareRx

I had ordered from here a couple of times because they always had coupons going on so it was a little bit cheaper here than other places. Then suddenly their customer service went down hill and they were shipping my orders to the wrong address (I ...

How to kill a pet?  The best way is to order from PetCareRx...and wait...and wait...and wait..until your pet dies from not getting the oft promised meds from this miserable online pet pharmacy. The cheery order desk is quick to take your order and ...

Briefly describe my experience... the biggest hassle I have ever experienced from online ordering. My packages were lost and I had to be the detective to track them down. I called customer service and the supervisor actually refused to speak with me. ...

I tried to take advantage of an offer this company had for 20% off a six month supply of Frontline.  When I placed the order, everything looked fine in my cart.  The order for six months of Frontline less the 20% showed up on the page ...

Originally wrote I was put out with the service received from Petcare RX. I must write to make certain anyone knows PetCare RX shipped my order with a very satisfactory way of showing that they intended that I receive just what I ordered.  A lot of ...

I have been using this company for about 4 years maybe.  Their prices are great BUT...I'M DONE!!1) I never once have completed an order online without having to end up calling them to straighten something out.  No, not ...

I have had some bad customer service experiences but this is absolutely the worst.  The only thing I can say for them is that the representatives never get mad back even when you yell at them over frustration.On Saturday late afternoon, I ...

I recently rescued a 2 year Collie from a family that could no longer take of him.  My husband and I are self-employed so we search online for discounts wherever we can find them.  I discovered PetCareRX, and looked to ...

I, too, have had repeated frustrating experiences in ordering through PetCareRX, and will simply no longer order prescription pharmaceuticals for my dog from them. I went, once again today, through the same maddening scenario I will describe here. My ...

I guess it's true you get what you pay for. Their prices are good but not worth the hassle in my opinion. We got our non prescription items no problem. But the prescription items they had trouble verifying with the vet so we faxed the ...

Coming from an employee of PetCareRx, if you order a non prescription item you're fine.  Don't give your phone number or they will put you on an auto-dialer to solicit business also if you ask them to stop, there is no way the rep can do that ...

A happy storyFirst time I used PetCareRx.com in 2008 and was surprisingly pleased with the prices they offer! Since then I get Sentinel Heartworm pills for my dog and for my Mother-in-Law’s dog only there! That’s the ...

I had placed an order with PetCareRx online and everything was seamless. When I placed my second order, or tried to, that's when it hit the fan. Their website was unable to process credit card payments so it stated if you needed additional ...

Order: Revolution (6 Pack) for CatsPrices: Great Prices. Since my vet did not carry Revolution, I resorted to shopping on the internet. Pet Care RX was one of the first sites that I found. I searched for another half an hour,  but ended up ...

I ordered Frontline and Heartgard from them. I received the Frontline promptly, but not the Heartgard. Waited a while, kept checking the status, finally called to check what the problem was. They said that my vet wanted me to bring my dog in to be ...

I was a first time customer of PetCareRx. I ordered Frontline Plus and Thyro-Tabs on Jan. 21, 2008. I easily found the products and the prices cannot be beat. PetCareRX split my order because they could ship the Frontline Plus first. Super. I kept an eye ...

I have now had two negative experiences at Pet Care Rx, and I will no longer shop at their online store. While I found that the website had very good prices on the pet supplies my dog needed (specifically flea and tick protection and heartworm ...

Definitely NOT "America's Most Affordable Pet Pharmacy". Beware of PetCareRx high prices. I have been using them for about a year. When I started using them, they were competitive, not the least expensive, but a fair value. Delivery speed and ...

I used this website once and I will never use them again. I ordered 2 items: Frontline Plus and Heartguard, total order was about $400 - immediately charged to my credit card. The Frontline was shipped on 7/31, the Heartguard was shipped on 8/1. I ...

Taking care of pets can sometimes require a special trip to the veterinarian and the result of the trip can sometimes be the need for a special medication. Routine check- ups can also require special medicine for pets and these medications are usually ...