Pet Mountain

I have just received my second order from Pet Mountain and could not be happier. Prompt shipping, great prices, and super customer service. I ordered two Pondmaster Pumps for my waterfall from them and their prices were 20% lower than anyone else. ...

So much selection on dog toys and aquarium equipment! They have the lowest prices I have found online anywhere! Very friendly customer service reps that REALLY help and don't stop until you get what you want. This is my 6th purchase from petmountain and ...

I was making my first order with them so I called in to place my order over the phone to make sure the company was legit (plus I hate putting my cc info online) and the customer service rep was very nice and helped me find everything I needed and then ...

PetMountain is the best place to shop for all your pet supplies. They have great deals each week, intelligent customer service who are willing to bend over backwards for you, and fast shipping - (Thank you for using UPS rather than some of the other ...

I was looking to save time and money and PetMountain did that and more for me. Customer service was very helpful and the selection and prices are amazing. I purchased Flossies for my Dog, filter cartridges for my fish tank and a new cat pan for my mom. ...

I think they are a SCAM!  My wife (who is physically challenged) bought a light bulb and realized within seconds of placing the order that she had mistakenly gotten the wrong length.  The site does not allow for cancellations, so she followed ...

I purchased many items from PetMountain on my first order.  I have two freshwater aquariums.  These items included canopy lights, fish food and water conditioning products.  I received my order within days and received free shipping.  They had a special and if you met the minimum purchase requirement there was no charge for shipping the order.  I saved about 25% off going to the local store, and everything was packed perfectly.  With one exception they had everything I was looking for.  I had a question on one item and called them direct.  Prompt, friendly and courteous! I would not hesitate to recommend PetMountain to anyone.  Thank you PetMountain!

Items as decribed. Packaged very neatly. Will buy from this company again. You can not beat there prices. I save a lot of money and know the products are safe for my little dogs. Great company. Fast shipping also.

I have ordered a couple times from Petmountain.com and they have excellent prices, affordable shipping as well as great customer service. I have had nothing but good experiences with my purchases.
And it seems like every time I go back online to buy something, they have added more products and selection, which is helping me to do all my purchases at one online store that has everything i need.
I highly recommend this online store to all pet lovers like me ;o)

Interesting to find that reviews in 2009 are not favorable. I emailed the
company with questions approx a week ago about something I was
thinking of purchasing.-Have yet to receive a response.
Going elsewhere to purchase the item. After reading 2009 reviews, I too am wondering if this company is a scam, legit. If legit company, their customer service is obviously poor.

I paid $40 for overnight shipping, it took over 5 days to receive.  Item came in great condition however the extremely negligent shipping was catastrophic to my conditions.  I will never buy from here again.

Pet Mountain pricing is very competitive. The negative part is my last purchasing experience. I order 3 items and they only ship 2. They notified me after the shipment was made. It was too late for me to cancel. The main reason I purcashed 3 items at the same time iwas to save shipping cost. In this case, they still charge me the same shipping fees even short ship an item. In my opinion, this is a very bad busness practice. I will stop purcahsing from Pet Mountian from now on.

PetMountain.com has so many items, I shop here for my Dog, Fish and my wife's cat. The prices are the lowest I could find and the package was on our doorstep within days. Finally a one stop shop for all my pet needs! I will shop here again!

I'M STILL WAITING FOR MY MONEY. I placed an order and was assured that I would recieve it within 10 days. I was assured that they had the items in stock. Two days later I was informed that my items were on backorder and I asked for a refund. I spoke to them four times about my refund. Eight days later I am still waiting for my refund.

Received the order quickly but realized I had ordered a couple of wrong items.  Returned them for a refund (minus restock fees of 15%) and the return was at my expense.  I now have been waiting for a partial refund for 3 weeks.  It appears they like collecting money but hate to process refunds.