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Pitney Bowes

Pitney Bowes

Overall service rating:  Store Rating: 1.5
Reviewed by 47 customers

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Overall Rating:Store Rating: 1.0
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I feel duped.

by , May 13, 2010 Rated a Helpful Review
Our rep dismissed my concern about the length of our lease.  I knew our needs could easily change within the term of the lease and asked him if we could cancel if we no longer needed the equipment.  He stated that we could cancel by writing a ...
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Overall Rating:Store Rating: 1.0
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A costly company--more so than they tell you when soliciting your business

by , Mar 19, 2010 Rated a Very Helpful Review
We signed up after receiving an offer of $20 free postage a month for the first year. What they DIDN'T say is that a) you send in a coupon once a quarter to get a $60 credit; b) they charge you $7.99 to use the credit (which is an in-house electronic ...
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WORST COMPANY EVER

by , Feb 12, 2010 Rated a Helpful Review
This company's entire business model is based on their innumerable fees. You pay to rent the machine (starts at $30/month unless you negotiate). You pay a fee to add money to the machine ($5). You pay a $15 fee if you add money from the "Other" balance ...
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Overall Rating:Store Rating: 1.0
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THE ABSOLUTE WORST THING YOU DO !!!!!!!!!!!!!!!!!

by , Jan 29, 2010 Rated a Helpful Review
I cannot even begin to tell you how much I hate this company. The ridiculous fees for every thing is overwelming. Refill fees, leasing fees, high intrest, ink/ribbon fees. How this lack-of-sevice ,expensive-to-use service is beneficial to any ...
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Overall Rating:Store Rating: 1.0
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horrible company, fraudulent practices, absolute nightmares

by , Jul 21, 2009 Rated a Helpful Review
I had an account.  They were suppose to not charge for insurance on their equipment cause we already were covered under our own, and they were not suppose to charge sales tax (not-for-profit).  They kept sending the wrong bills, repeatedly, ...
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Overall Rating:Store Rating: 1.0
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Awful, Lazy Company! I will never go back!

by , Oct 1, 2008
(Not Yet Rated)
Pitney Bowes is an irresponsible and lazy company that survives only by its name and false reputation. First of all, if something is wrong with your machine and you have to call customer service - good luck. When I called customer service, I ...
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Overall Rating:Store Rating: 3.0
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Pitney Bowes: Good Postage Meters, Once You Get Past the Sales Reps

by Bryan_Carey is a Top Reviewer on Epinions in Online Stores & Services, Jun 30, 2008 Rated a Very Helpful Review
Business services are offered by thousands of different companies and it has reached the point where most any service can be completed by someone outside of a business, often for a lower price. Even those services that are completed within a business by ...
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Overall Rating:Store Rating: 1.0
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PITNEY BOWES IS HORRIBLE-STAY AWAY-HORRIBLE!!

by , Feb 15, 2008 Rated a Very Helpful Review
I manage all things technology related for a multi-million dollar commercial real estate investment company and this is my story about Pitney Bowes. (Keep in mind I took the time to create an Epinions account just to post this review). Calling this ...
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Overall Rating:Store Rating: 1.0
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Clickstamp 5 years / New service too expensive

by , Jun 11, 2007 Rated a Very Helpful Review
I used their Clickstamp product for about 5 years and loved it. Just open the program pop in the address, weight of the mail/package and you could see exactly how much each class of mail would cost. Fast and easy. I deposited $20 in my account at a time ...
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Overall Rating:Store Rating: 4.0
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To date it has been a positive experience dealing with Pitney Bowes.

by , May 22, 2007 Rated a Very Helpful Review
WHY? I've been using Pitney Bowes for four or five years now. Mainly their online service called Clickstamp. Unfortunately, the service was recently discontinued due to postal changes. The company has been very straightforward and rather easy ...
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Overall Rating:Store Rating: 1.0
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I HATE THEM WITH A BURNING PASSION!

by , Jan 26, 2007 Rated a Very Helpful Review
We've been customers of PB for more than a decade without any problems, until we wanted to cancel. Moving to a new much smaller space we no longer needed our machine, PB claimed that our contract due to expire in sept. of 06 had already been extended. ...
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TERRIBLE TERRIBLE THEY RUN BUSINESS LIKE HIT MEN

by , Sep 26, 2006 Rated a Helpful Review
Horrible experience as less the week I ordered due to a advertisement sent to my house I find out that this particular meter did not fit my needs. I called them to quit and forget the rental as I will stick with ebay and paypal shipping services and that ...
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Overall Rating:Store Rating: 3.0
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Good Product, Pitney is too sales oriented!

by , Aug 16, 2006 Rated a Very Helpful Review
I agree with the other reviewer, first of all we were a contract customer with Pitney Bowes, their best rates for a lease are usually with the longer 4.5 yrs contract (most other meter providers offer 4 yrs max). After fulfilling that, we turned into a ...
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Overall Rating:Store Rating: 5.0
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Pitney Bowes is "Engineering The Flow Of Communication" and more!

by , Aug 27, 2004 Rated a Very Helpful Review
My fiance runs our business from home. There is a great deal of shipping involved, which is one of the tasks I'm assigned to help our business run smoothly. I am always looking for ways to make life (not just business, ...
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Overall Rating:Store Rating: 1.0
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Horrible "Customer Loyalty Group", only willing to help if you pay MORE!
by ,Jul 12, 2013
(Not Yet Rated)
The cost to operate their machines is abhorrent!  Wanted to send back my machine: was told by their "Customer Loyalty Group" I could do it by paying out the contract, then having an admin fee followed by a processing fee.  I have been
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Terrible customer service
by ,Dec 12, 2012
(Show)
Pitney Bowes will con you into signing a 4 year lease with a promise that you can write and cancel at any time. When you try to cancel they threaten you and say you have to pay the lease for the entire 4 years or they will report you to the credit
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I HATE HATE HATE Pitney Bowes
by ,Sep 29, 2012
(Show)
I'd like to think they're just inept, but I really tink they're crooks. When we closed one office, they wouldn't let us cancel that contract. I told theme for TWO YEARS that we wouldn't be renewing either contract, were unhappy with their unwilling ness
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Awful, crooks, theives unreputable
by ,Aug 16, 2012
(Show)
I had one of their machines and they told me I could only refil it with $400 worth of postage and they charged me $15 every time I had to refil it. I wanted to put in more than $400 but they would not allow it. This went on for years. One day a rep from
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Just terrible. No customer service. Unable to respond to anything
by ,Jul 18, 2012
(Show)
HORRIFIC!!!!!!!!!!!!I was silly enough to even think using a meter would be faster, than the old fashiond way.I have been waiting for ten days to get some sort of responce besides the auto generated one that says some will with get to my
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Horrible Horrible Horrible
by ,Jun 21, 2012
(Not Yet Rated)
I used them for years then the company went out of business and now they are making me pay the full amount after they took my machine away.  They are a horrible company.  I have called support multiple time, documented that we
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