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PureMobile

PureMobile

Overall service rating:  Store Rating: 4.5
Reviewed by 554 customers

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Showing 1-20 of 207 reviews Page 1 2 3 4 5 6 7 8 9 10 11   Next
Date Rating
Overall Rating:Store Rating: 1.0
 

Bad customer service and no follow-up. Would not shop here again.

by , Jan 5, 2011 Rated a Helpful Review
I ordered a Blackberry Torch directly from the Puremobile website, but when it arrived it was defective, the trackball didn't work.  I contacted Puremobile to return it for replacement.  After I filled out their RMA form to return the phone, ...
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Overall Rating:Store Rating: 1.0
 

If you want to lose money, get tonnes of stress in return; shop here!!!

by , Dec 28, 2010 Rated a Helpful Review
One horrible place to shop.I placed an order for iPhone4 on 7th October 2010. I was billed for 860USD right then. The delivery time was supposed to be 5 days. But after waiting 2 weeks almost I learnt that the goods were lost in transit by ...
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Overall Rating:Store Rating: 1.0
 

AVOIDbyAllCosts

by , Dec 5, 2010 Rated a Helpful Review
Never ever again!!!Don't make the same mistake as me and read reviews BEFORE you purchase anything from puremobile + try to filter fake reviews from those ones of real customers.Quick review of my wasted time (and nerves) with ...
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Overall Rating:Store Rating: 1.0
 

EXTREMELY FRUSTRATING !!!!!!!!!!

by , May 21, 2010 Rated a Helpful Review
I tried to order a phone online, it indicated that it was "in stock". So I used priority shipping (1-2 days). After not seeing the phone or being able to contact anyone from puremobile, I finally get someone a week later from ordering. Who doesn't speak ...
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Overall Rating:Store Rating: 1.0
 

Absolutely horrible experience.

by , Jul 17, 2009 Rated a Very Helpful Review
On a wednesday, I ordered a motorola KRZR K1 Blue phone which the website showed to be instock and available.  Then I received a confirmation of the order.  About an hour later, received an email (not a phone call) that this phone wasn't ...
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Overall Rating:Store Rating: 4.0
 

Quick service, quick customer support over email.

by , Jan 11, 2008 Rated a Very Helpful Review
I stumbled across this store trying to find an online store that will sell OEM parts for a Nokia N95. Pure Mobile seemed to have pretty reasonable prices and ebay did not have any up that was OEM. I took a chance since it did not have many reviews other ...
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Overall Rating:Store Rating: 5.0
 

Great service and Pricing, Highly Recommended

by , Jun 8, 2004 Rated a Very Helpful Review
I ordered a Sony Ericsson P900 from Pure-Mobile.com. Their customer support was extremely helpful, the promptness of the replies was what helped me out the most. Most concerns were replied and dealt with in a matter of minutes. The only time I had to ...
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Overall Rating:Store Rating: 5.0
 

Very satisfied with product and service

by , Jun 7, 2004 Rated a Very Helpful Review
I recently lost my Nokia 8890 (which I bought over 3 years ago for a fortune) and looked on the web to find one since they are no longer available in retail stores. To my great surprise, I found it at Pure-Mobile (www.pure-mobile.com). The phone is ...
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Express Reviews
Overall Rating:Store Rating: 1.0
 
Worst experience ever !
by ,Oct 3, 2011
(Show)
Totally got ripped off. Bought a phone that was "In Stock" called numerous times for 3 weeks and never got my
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Overall Rating:Store Rating: 1.0
 
I would rather eat broken glass than to order again
by ,Dec 28, 2010
(Show)
after using my credit card to purchase a new blackberry.  On my next statement there were fraudulent charges.  One was for a return to manufacturer charge at The A pple store used to aquire a apple iphone 4  and the other
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Overall Rating:Store Rating: 1.0
 
Never never again!! Don't shop here!!!
by ,Dec 14, 2010
(Show)
I am disgusted with Pure Mobile's lack of customer service.  We ordered a phone for our son for Christmas on November 29.  We received the phone one week later.  To our disappointment, the phone was not what was represented in the picture
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Overall Rating:Store Rating: 1.0
 
Dismal Customer Support
by ,Dec 13, 2010
(Show)
In September of 2009 I ordered an LG Vu from PureMobile for my son.  I was assured by the salesman that the unlocked phone would be capable of all the bells and whistles that we had with out Rogers account.  It's not, it can't send or receive
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Overall Rating:Store Rating: 5.0
 
Fast, friendly, great product, iphone 4
by ,Nov 30, 2010
(Show)
I ordered a factory unlocked iPhone 4 from Pure Mobile. It was a great experience. They have a nice Website and the customer service was very quick and responsive via live chat. They shipped promptly by UPS air. My package shipped from Montreal Quebec
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Overall Rating:Store Rating: 1.0
 
Do not deal with this company. They are dishonest and their customer support is horrible.
by ,Aug 10, 2010
(Show)
I ordered my phone expecting to get it in a few days like they said. Then they said the phone was out of stock, even though the website had listed the phone as available, and that it would take an additional week to ship. Instead I had to wait almost a
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Overall Rating:Store Rating: 1.0
 
Appalling
by ,Jun 15, 2010
(Show)
I bought a mobile phone wth a 3 year warranty. After it had a disfunction, I tried to return it. First, it took them forever to obtain an RMA, and then they sent a factually wrong (I did not request 19 RMAs unless there was a computer glitch) and
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Overall Rating:Store Rating: 1.0
 
HORRIBLE HORRIBLE. DO NOT USE!!!!
by ,Jun 10, 2010
(Not Yet Rated)
DO NOT EVEN CONSIDER!!This was the worst online shopping experience i've ever had. My order didn't go through, and the new-to-english speaking customer service rep told me to do it again, and i listened. So it then charged my credit card twice. After
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Overall Rating:Store Rating: 2.0
 
Don't expect responsive telephonic customer service.
by ,Jun 4, 2010
(Not Yet Rated)
Extremely frustrating!! Easy to place order and pay, but delivery is a major problem for us, even after paying for expedited shipping (one to two business days). Puremobile uses UPS, which delivers only Monday through Friday. They also require delivery
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Overall Rating:Store Rating: 1.0
 
Unreliable/Scam
by ,May 28, 2010
(Not Yet Rated)
Ordered a phone and warranty ($675 worth).  They charged my credit card one cent to ensure my card worked, then they cancelled the order citing they could not get a hold of me - i have my phone with me all the time; they never called and they
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Overall Rating:Store Rating: 1.0
 
Would not recommend buying from this site.
by ,May 20, 2010
(Not Yet Rated)
I ordered an unlocked iphone 3gs 32gb for $771. I was very worried about ordering something so expensive offline because you never know what could happen so I made sure to read everything on the add. The add said it was unlocked even gave a
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Overall Rating:Store Rating: 1.0
 
DON'T ORDER FROM PUREMOBILE.COM
by ,Mar 18, 2010
(Not Yet Rated)
Be smart and do yourself a favor, don't buy ANYTHING from PUREMOBILE.COM. They send you the wrong item and will NOT refund your money or exchange it! I purchased a MOTO RAZR V3xx. They advertize it as GSM900(Europian version) but they send
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Showing 1-20 of 207 reviews Page 1 2 3 4 5 6 7 8 9 10 11 Next

Read Surveys Where do surveys come from?
Showing 1-15 of 368 surveys Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 ... 25   Next
Date Rating
Overall Rating:Store Rating: 3.0
 
Apr 10, 2012
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Initial experience on-line was fine but after a recurring error with confirming...
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Overall Rating:Store Rating: 5.0
 
Feb 28, 2012
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I never order on line but I think I may after this experience. Thanks.
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Overall Rating:Store Rating: 5.0
 
Feb 18, 2012
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I am very pleased with PureMobile, they did a very good job, the product...
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Overall Rating:Store Rating: 5.0
 
Dec 19, 2011
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Excellent
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Overall Rating:Store Rating: 5.0
 
Dec 15, 2011
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The ordering was seamless, the communication excellent and the delivery was...
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Overall Rating:Store Rating: 5.0
 
Nov 22, 2011
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Price is right, shipping is reasonable priced. Fast shipping. I hope...
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Overall Rating:Store Rating: 4.0
 
Nov 17, 2011
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I have problem of aceptance of my card. I had an inmediate advice. It was not...
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Overall Rating:Store Rating: 2.0
 
Oct 29, 2011
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I made the order, but they kept having issues with UPS picking up the products...
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Overall Rating:Store Rating: 5.0
 
Oct 21, 2011
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Absolutely satisfied with the experience
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Overall Rating:Store Rating: 1.0
 
Jul 16, 2011
(Show)

This appears to be some kind of bait and switch tactic. They showed the product...
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Overall Rating:Store Rating: 5.0
 
Jul 7, 2011
(Show)

Straight forward, placed my order and received it in a few days as promised.
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Overall Rating:Store Rating: 4.0
 
Mar 18, 2011
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Completely satisfied.
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Overall Rating:Store Rating: 2.0
 
Jan 17, 2011
(Show)

First try at shopping with Pure Mobile and I ended up cancelling the order....
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Overall Rating:Store Rating: 5.0
 
Dec 18, 2010
(Show)

The service was quick and delivery was way ahead of the expected time, so thank...
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Overall Rating:Store Rating: 1.0
 
Nov 7, 2010
(Show)

PureMobile.ca has made bold statements on their website about fulfilling orders...
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Showing 1-15 of 368 surveys Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 ... 25 Next