RaidenTech.com

This company is TERRIBLE!!! Do not buy from them!!!  I purchased New!!! Smoking German Panther 1/16 Radio Remote Control RC Airsoft Battle Tank w/ Smoke and Engine Sound for total 114$. I received tank with broken remote control. Called company ...

When I placed my order I specifically asked for a remote control boat that IS NOT 40mhz. They sent a 40mhz boat anyway. Useless! I wanted to use it with another boat that has that mhz. After trying and trying to call I finally got through. What ...

You really want to know how a company is? Read the bad reviews first. And believe me, this company is B-A-D. Go ahead and try to contact customer service if you don't believe me. I dare you to order after trying to send them and email or a phone ...

I purchased a 1:16 scale Heng Long Panzer III with metal tracks and gears from them.  They sent it out pretty quick but it won't turn or spin.  So, I contacted customer service ... no reply.  I will not buy from

I purchased the Exceed RC Dune Buggy for a Christmas '09 present and after only the first run, the motor has seized up and the car will no longer operate. The Technical Support rep admitted that it sounded like a piece was missing, but because we

One of the four items I bought came completely destroyed in the package.  Then they told me I had to pay shipping to return it!  It cost $25 and I've been told I need to pay to send it back, plus loose 15% for a stocking fee. 

DO NOT BUY FROM THIS COMPANY AT ALL>.. we bought an RC ride on car from them. It shipped fast, but the next day after arrival, the sound system stopped working completely. We complained to Raiden Tech and asked for support to fix it, but they refused

Ordered a new RC heli from this company late Monday evening and I have it in my hands Wednesday morning! I did try to place a call and do an in-warehouse pickup. The number was busy as others have mentioned and they responded to my email that they do not

I was disgusted at the quality of products sent. I ordered 2 RC boats, one was cracked and the other yellow one did not work at all. I sent them both back for replacements at my expense for shipping. I was sent 2 more boats with exactly the same issue.

I have ordered an RC racing boat in early March 2008. They were quick in shipping my item. But the boat they sent me was disgustingly ugly. There were scratches all over. The stickers were peeling off, so I removed all of them. When the stickers were

I ordered the RC Helicopter called "Dragonfly". It has been a great experience. The price was cheap and the shipment was fast. Nothing was broken and everything is easy to set up. I don't know how well it operates, though. I didn't realize the size of

Bought my two sons each an RC truck from RaidenTech.com for Christmas. Shipped quickly w/tracking info provided. Received quickly and items as expected. When opened on Christmas day, we found them to be pieces of junk - basically wouldn't run worth a

Shipping within one business day is a lie. There's no customer service whatsoever. e-mails not returned, phone is busy any time you call during business hours, no answering machine. Ordered my package over a week and paid for 2nd day air

I purchased a RC Boat for my son for Christmas. The controller had a control knob broken off, and wasn't even in the box, the antenna and the instruction manual were not included. The phone line is continuously busy, and they do not respond to

Ordering is easy,as with any website. Shipping is outrageously expensive. Customer service is non-existent. I called their number repeatedly and only got busy signals,was finally told by phone co. that it was no longer in service or disconnected. No

I HAVE PURCHASED SEVERAL ITEMS FROM THEM AND THEIR PRODUCTS ARE GREAT, UNFORTUNATELY THEIR CUSTOMER SERVICE IS ONE OF THE WORST I HAVE EVER ENCOUNTERED.. I HAVE NEVER BEEN ABLE TO CONTACT ANYBODY FROM CUSTOMER SERVICE AFTER SENDING OVER 15 E-MAILS.. I