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Rainbow Appliance

Overall service rating:  Store Rating: 3.5
Reviewed by 425 customers
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Showing 1-15 of 466 reviews Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 ... 32   Next
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Overall Rating:Store Rating: 1.0
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lousy

by siaska , Jul 11 '08
I ordered a Bosch washer/dryer set. First they debited the price from my creditcard, then several days later they send me an email saying the model had been discontinued, they had one open box set left over and I could get it for a discount. I received a ...
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Overall Rating:Store Rating: 4.0
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Good experience, Customer Service over the phone was OK.

by jherdy33 , Nov 04 '08
I bought a Panasonic Marine Case for my digital camera at Rainbow Appliance with the best price I've found online. I found the site thru a price comparison site - Rainbow Appliance had the best price with shipping and handling costs included already. ...
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Overall Rating:Store Rating: 1.0
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Do not buy from these people

by lindsay127 , Nov 27 '07
I bought a Whirlpool dehumidifier on eBay from Rainbow Appliance. I paid immediately via paypal. I received the dehumidifier extremely quickly and am very satisfied with the product. A couple of days later, I received an email from eBay reminding me ...
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Overall Rating:Store Rating: 5.0
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Courteous, great value, quick turn around.

by opinionatednes , Nov 18 '08
I am quick to say that Rainbow Appliance has exceeded my expectations.  I have had some dismal experiences purchasing online and so am a bit wary.  Nevertheless, Rainbow Appliance has delivered and is my first choice for  ...
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Overall Rating:Store Rating: 1.0
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Terrible service, poor business practices, bait and switch pricing.

by neo4475 , Nov 04 '08
Terrible customer service, dishonest responeses, bait and switch pricing!  Stay clear of this company.  After checking to see if an appliance was in stock, I made my purchase based on price and delivery time.  I was told the item was in ...
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Overall Rating:Store Rating: 5.0
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Excellent Transaction

by stamphere97 , Oct 27 '08
In order to replace our current noisy white hood that didn rsquo;t match the rest of our stainless steel kitchen appliances (which came with our house), I looked all over the World Wide Web looking for the most competitive price for a model and type ...
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Overall Rating:Store Rating: 5.0
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Great prices, great service and excellent follow up. I will use Rainbow Appliance again.

by appliance07 , Jul 31 '07
We ordered a GE Profile gas dryer and searched the internet for the best price. Rainbow Appliance by far had better prices then Sears, Home Depot and other appliance stores. When I searched Epinions.com for information about Rainbow Appliances there ...
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Overall Rating:Store Rating: 5.0
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Very happy with this site and pricing.!

by darren004 , Sep 04 '08
This was a great site with great prices. I found things much cheaper at this site than any others and even found an online coupon that lowered my price even more. I could not reccomend this site more as far as ordering ease and pricing. I was very happy ...
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Overall Rating:Store Rating: 5.0
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Outstanding! Would buy from Rainbow again.

by rocketman75 , Oct 23 '08
Incredible inventory and selection on the Rainbow Appliance site. I was able to find just what I was looking for and for a great price! Speedy order confirmation and very fair shipping fees.I found the web site very informative and easy to ...
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Overall Rating:Store Rating: 2.0
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Reconciling the deal was very labor intensive!

by jamarogers , Sep 12 '08
Updated 10 15 08: I had to dispute the billing on my credit card to get the price promised. They are not at all responsive after they get your money!This was my first time to buy from Rainbow Appliance and I was totally unfamiliar with them. As ...
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Overall Rating:Store Rating: 4.0
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Relatively painless. Return policy clearly stated, although I am not happy with the re-stocking fee.

by guthrieli , Oct 20 '08
It took Rainbow Appliance exactly 4 business days to ship the ordered item after receipt of the order. This seems to be a bit slow in my opinion, particularly as it indicated on its website that the item I ordered is in stock. The products ...
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Overall Rating:Store Rating: 5.0
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Very Very Satisfied With Rainbow Appliance.

by frankbrender , Jul 31 '07
I must say I'm impressed with Rainbow Appliance. I spoke to a sales person who helped me get the right size for my and refrigerator and microwave. He was very knowledgeable in the appliance field. He actually told me which units Consumer Report rated ...
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Overall Rating:Store Rating: 5.0
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Helpful rep, great price, fast delivery.

by brookfin , Dec 25 '08
I was looking for a Bosch PGL985UC 36" gas cooktop. After searching several online comparison shopping engines, I noticed three sellers who had the cooktop at a similar discount. Rainbow Appliance had the best price (but only by a few dollars) and ...
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Overall Rating:Store Rating: 1.0
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Horrible customer service, LONG fulfillment time...RUN!

by posha79 , May 07 '09
The absolute WORST online shopping experience I have ever had.  Ordered a washer/dryer combo and waited the 8 days it was supposed to take to get to me.  Had never gotten an order confirmation so I called to check the status.  Was told the ...
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DO NOT EVER ORDER ANYTHING FROM RAINBOW APPLIANCE.

by jg22176 , Aug 28 '09
DO NOT EVER ORDER ANYTHING FROM RAINBOW APPLIANCE. My grandmother purchased and my father ordered a Frigidaire air conditioner for me and my husband on July 30th.  The order was placed with Rainbow Appliance online.  On the morning of August ...
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Showing 1-15 of 466 reviews Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 ... 32 Next

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Showing 1-15 of 57 surveys Page 1 2 3 4 - View all   Next
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Overall Rating:Store Rating: 5.0
 
Jan 11 '09

We order a 36 inch gas cooking range and it was delivered withing a few weeks. It arrived in excellent condition and was packaged well. We are extremely pleased with the price and quality of this range. The only negative conment is that the hookup line to the from the range to the gas line in the wall was not provided. I had to go to Home Depot to get the right fittings and adaptors to be able to hook the range up. This delayed us one day of trying out the range. Other than this, we were extremely satisifed with the entire process.
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Overall Rating:Store Rating: 4.0
 
Feb 14 '09

This store's offers wonderful prices on name brand appliances. The product details are easy to read, and you are able to compare brands side by side on their website. The order and purchase process is simple and straight-forward. Phone calls are answered in timely fashion, but remember this is a warehouse and not some fancy store so but don't expect sugar-coated customer service - have a question, get an answer; no frills. Tracking your order is not as easy as some other sites. However, my order did arrive on-time, and the shipper called in advance to make sure someone would be home to accept the delivery. All in all, the discounts far out way the lack of frills. I'd recommend Rainbow Appliance; hands down beats buying retail locally.
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Overall Rating:Store Rating: 5.0
 
Oct 13 '08

I started looking for a vacuum about 5 days ago. I went to Costco and searched Google. Then I went to Consumer Reports and signed up. I did a search for vacuums in CR and found it very helpful. There was a link that said Shop NOW. It took me to Price Grabber. There I found Rainbow Appliance had the best price and very good reviews from other consumers. I searched Rainbow Appliance and was very pleased with Rainbow Appliance. They had the vacuum I wanted and was the lowest price that I could find. I was able to compare other vacuums that I was looking to purchase and make an informed decision. The check out process was very easy. During check out I was offered an extended warranty and decided to purchase it. After the check out I searched other products in Rainbow and found other items that I am interested in purchasing and will most likely in the future. I will keep Rainbow as a favorite so that I can compare all my purchases in the future. I will use Rainbow again. The website is very easy to use and has helpful links. Very excited. Patrick
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Overall Rating:Store Rating: 5.0
 
Oct 30 '08

Outstanding customer service. Would highly reccommend
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Overall Rating:Store Rating: 5.0
 
Nov 19 '08

I wasvery pleased with the experience and the vacuum.
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Overall Rating:Store Rating: 5.0
 
Dec 25 '07

I found them extremely helpful and honest and they called me to tell me how to save money and that a new model was available at no additional cost. I definitely will do business with them again and recommend them to others.
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Overall Rating:Store Rating: 2.0
 
Apr 28 '08

not realizing i needed a sleeve for this air conditioner ,i called back to get one ,i was told they diden't have one , do u know where i can get one ,i was told to go on the net and start looking whitch i think was rude of him.i bought it there ,and thought they would of helped me ,very disapointed . the air conditioner that i ordered was a 12'000 and what they sent me was a 11,500 was told they are all that way, i said i dont think so . thank you verry much.
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Overall Rating:Store Rating: 2.0
 
Jun 25 '09

The price was so attractive I called before placing my order and was told the grill was out of stock but would only be delayed by a week. So I placed my order. Each week I was told the same thing -- next week, maybe. Meanwhile, I can buy this grill anywhere for more money. I have canceled my order and making the purchase with a reputable company. They disappointed me for Father's Day, I won't let them ruin our July 4th.
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Overall Rating:Store Rating: 2.0
 
Jun 26 '09

Place the order on Sunday for a grill I would need 2 week-ends later. Followed up on Monday - was told no problem, grill would ship Tuesday and I would receive e-mail notification. No notification came and I called back on Wednesday - was told it was on the truck and would leave that day. Never received notification. Web site asserts shipping would take place in 1-3 days. Called back on Thursday, was told it was on the truck and would ship that day. I asked for my money back and was told there would be a 15% restocking fee. I had no proof it was on the truck as they said the same things both prior days. I'm contesting with my credit card. They said they would cancel my order and send an e-mail to that effect. Never received any e-mails. While not rude, the staff is certainly not friendly. Wouldn't recommend using them.
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Overall Rating:Store Rating: 5.0
 
Aug 28 '08

Fast service.
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Overall Rating:Store Rating: 5.0
 
Apr 10 '08

No issues at all. It would have been nice to choose the shipping vendors - FedEx, UPS, USPS and rates/times.
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Overall Rating:Store Rating: 1.0
 
Aug 27 '08

THIS IS THE THIRD ATTEMPT TO FFFILE THIS COMMENT - YOUR SYSTEM IS NOT FUNCTIONAL. The price was good. The ordering was easy. The E-mail follow -up on eBay related to the merchant has been frustrating. THE WEB PAGE PROVIDED MISLEADING INFORMATION... The page states in-stock - UNTRUE. Ship within 3-4 days -UNTRUE. After 10 days no response to e-mail After 13 days no response to second e-mail After 13 days no response to 1-800 number and message left on machine. After 13 days no response to long distance phone call to store. After 14 days called as if to place an order and informed they did not have the item and had ordered it anticipating a delivery to the merchant 21 plus days after the order was placed.
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Overall Rating:Store Rating: 4.0
 
May 20 '09

The price is great. The product great. From the info given me I did not have a good understanding of when I would receive the products. Need more info on this part of the process.
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Overall Rating:Store Rating: 5.0
 
Jan 08 '08

The price was great. The washer and dryer are in perfect condition. The transaction went smoothly except that it shipped late due to billing and shipping address didnt match because I was moving.
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Overall Rating:Store Rating: 5.0
 
Jul 07 '09

Easy to buy on the web site and speedy delivery of an excellent product. thank you.
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Showing 1-15 of 57 surveys Page 1 2 3 4 - View all Next



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