Replacements, Ltd.

If I could give them ZERO stars I would.  I was trying to sell a few vintage British sterling peices, so I called he 800 number.  They did not even answer the phone in a professional manner.  It was "HELLO". So I get to the purchasing ...

"I ordered a Hull 12 1/4 inch leaf dish off their website to replace a chipped one that I had. They sent a leaf dish all right, but it was the 14 inch leaf shaped chip and dip. It had the wrong identification sticker on it, identifying it as the smaller ...

The shopping experience was OK, it took about a week and a half to get my order fulfilled. However I was thinking I was buying real Fresh Fruit Pattern of the Johnson Brother's china made in England- my order consisted on two pieces, two breakfast cups ...

Replacements may be a decent place to find and purchase hard to find and discontinued patterns and pay full retail value, but their purchasing department leaves a lot to be desired and is the ugly underbelly of the operation. On two different ...

We ordered a Wedgwood bone product from this company. When it arrived, we immediately noticed the cup was not the correct weight, height, thickness, and finish. If you have purchased from them recently I recommend confirming the product is legit by ...

Ever since I got married in 2002, I've been collecting pieces from my china pattern. Unfortunately, my pattern was recently discontinued, which makes finding pieces a bit challenging. I've bought a bunch of stuff on Ebay, but a few harder to find ...

Be careful not to confuse the size column with a quantity. I ordered what I thought would be two sets of 6 used teaspoons for about $15 each, but only got 2 spoons, which apparently are size 6. When I called and complained, they promised to

Replacements Ltd has screwed me twice.  The first time they insisted on DHL and then shipped late.  The package got hung up over the Christmas holiday (I am lucky to have an understanding wife) in a warehouse.  By the time it got to me,

Great company! I was looking for dishes to cmplete my Noritake set, that my hubby got from his grandmother. Found all I needed! A bit pricey, but worth it. Got everything nicely packaged & in time. Very happy!Only missing a coffee pot from the

Ordered some plates to complete a set, but the quality of the stock received was very poor - two of the items would not even have sold in a seconds store, even though I ordered the top quality plates and not the used ones.  As I don't live in

After 10 years of marriage, I figured it was time to complete my china set!  I only needed 1 more place setting and 7 bowls.  The prices at Replacements Ltd. were by far the best.  I received my order in about 1 week, and was extremely

Needed to find and replace stainless silver spoons from a set.  Took a while but their photos of their patterns led me to the correct one and they had it in stock.  Ordering was easy and the pieces arrived promptly and in excellent

Replacements, Ltd. are a bunch of thieves.  I have a discontinued pattern of Wedgwood, and have purchased some pieces from Replacements at very high prices.  It is a beautiful bone china pattern from the 1970's and the pieces are very hard to

Replacements.com offers excellent products and services.  I both bought china and sold china back to them.  They promptly processed my order for china, and sent me payment for items I sold to them. Their staff were courteous and efficient on