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Rooms To Go

Rooms To Go

Overall service rating:  Store Rating: 1.5
Reviewed by 144 customers

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Showing 1-20 of 174 reviews Page 1 2 3 4 5 6 7 8 9   Next
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Overall Rating:Store Rating: 1.0
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NEVER BUY FROM HERE!!!!!

by , Jan 10, 2014 Rated a Off Topic Review
First and last time purchasing anything from this store! I bought a $4000 bed and mattress set, to be delivered and setup at my home.  I received 8 phone calls confirming the 4 hour time frame, date, address and phone number for delivery.  ...
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Overall Rating:Store Rating: 1.0
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Squeaky Furniture, Horrible Customer Service

by , Nov 18, 2013
(Not Yet Rated)
 I recently purchased the Dumont King Bedroom set from your store in Charleston, SC.  However, within the first night the bed was loudly squeaking any time anybody moved in the bed.  As I am a light sleeper, this is absolutely not ...
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Overall Rating:Store Rating: 1.0
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Cannot get the order correct

by , Oct 23, 2013
(Not Yet Rated)
Bought my daughter a $2900.00 bedroom set from the GSO NC location. All the pieces weren't available to had to wait 3 weeks for delivery. The week of deliver I had to postpone deliver due to urgent dr appointment. Had to wait 2 more weeks for delivery ...
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Overall Rating:Store Rating: 5.0
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Our furniture store

by , Oct 15, 2013 Rated a Helpful Review
Our shopping experience was easy and quick. We always know what we want and how much we are willing to spend. After price shopping both in person and online we ended at RTG. There price was the lowest for the leather sofa that we wanted by a $500-$800 ...
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Overall Rating:Store Rating: 1.0
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Horrible customer service after the sale.

by , Oct 14, 2013 Rated a Helpful Review
I will NEVER deal with "Rooms To Go" again.  I bought a dinette and when we got it home I realized there was a small tear in the seat cushion.  No big deal, I thought.  I'll just take the cushion back and order another one.  ...
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Worse experience of my life. Never again at RTG

by , May 17, 2013 Rated a Helpful Review
Bought a full queen size bedroom set with metal frame, box spring, mattress, headboard, dresser, night stand and chest.  The box spring had a tear on one corner and drag/dirty marks on the other three.  The box spring did not fit the frame, ...
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Overall Rating:Store Rating: 1.0
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Scam! Beware! No furniture is worth this headache!

by , Apr 27, 2013
(Not Yet Rated)
I have never made a complaint about any service or company, but Rooms to Go is an absolute scam! No deal on cheap furniture is worth the headache they caused me!! I purchased Cindy Crawford Hilton Head Living room package (Fabric Sofa, armchair and ...
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I hope you do not have any problems with your new Furniture!

by , Feb 26, 2013 Rated a Helpful Review
60 days after our new $2500 bed room set was delivered, the head board started to split. At first, the split was hard to really see, but within another 30 days, the split could be seen as you walked into the room and was more than half way from side to ...
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Overall Rating:Store Rating: 1.0
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How do they stay in business?

by , Dec 1, 2012 Rated a Helpful Review
This was the most horrible experience ever!! I was charged a quite excessive delivery charge to have spent over $2,000 with them. I was given a date and delivery "window" of 2-6 PM. I had to work so I had someone there to receive and sign for the ...
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The worst experience ever. Very dissapointing.

by , Nov 3, 2012 Rated a Helpful Review
I do not recommend RTG to anyone!!!!I should have read all the reviews before buying my furniture there. They just lose another customer due to the poor customer service and the bad quality of their products. I bought my living room furniture and one ...
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Overall Rating:Store Rating: 1.0
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There is horrible, and I am below that.

by , Oct 19, 2012 Rated a Helpful Review
Quote from Store Manager:  "We are the Walmart of Furniture, you get what you pay for" and "That is why my couch is 2,500 that I bought, it has lifetime warranty"Quote from Customer Service:  "Since it is out of warranty, we ...
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Overall Rating:Store Rating: 2.0
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Bad experience with delivery speed and furniture quality

by , Jul 14, 2012 Rated a Helpful Review
Would not buy from RTG!! I purchased my daughters bedroom suite back at the beginning of March. It is now mid July and the last piece was delivered yesterday; however, every piece that has been delivered was damaged and had to be replaced. The only ...
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Overall Rating:Store Rating: 1.0
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SPEND YOUR MONEY ELSEWHERE!

by , Jun 21, 2012 Rated a Helpful Review
This has got to be the worst post-purchase customer support I have ever received.  Of course, the salesman at the showroom is the most helpful and courteous guy, but it stops there.The first delivery had 3 pieces damaged (entertainment ...
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Overall Rating:Store Rating: 1.0
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Frustrating, time consuming, unprofessional, shoddy, worrying, stressful!

by , Jun 9, 2012 Rated a Helpful Review
Appalling!!! We bought a bed from Roomstogo, Huddersfield, expecting a 10-15 day delivery period. Our £898 was debited immediately. The website looked legitimate. After 3 weeks we had heard nothing from them re delivery so made contact ...
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Overall Rating:Store Rating: 1.0
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The worst company ever: Rooms to Go

by , May 20, 2012 Rated a Helpful Review
I've purchased a sofabed from the worst company in USA: Rooms to Go. It was less than a year ago. The Sofabed is still in Warranty. I never used the sofabed because i have my regular bed at home. I have the sofabed for friends and family who comes to my ...
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Overall Rating:Store Rating: 1.0
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Worst furniture EVER!

by , May 2, 2012 Rated a Very Helpful Review
We purchased a couch from R2G. The cushion covers started to rip. The technician came out to look at them. I mentioned a squeak in the couch. He said it was nothing and took the cushion covers to restitch. He returned them a few days later. They weren't ...
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Worst Customer Service EVER!!!

by , Jan 22, 2012
(Not Yet Rated)
I ordered a tempurpedic mattress, bunkie board, and mattress protector to be delivered to my home.  I was told they would arrive from 1-5 on a friday.  At 4PM I received a call asking how my delivery went.  I had yet to have my items ...
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Poor customer service and delivery service. Not worth the small amount of savings.

by , Dec 20, 2011 Rated a Helpful Review
Customer service and delivery very poor.  Delivery personnel very unprofessional, dirty clothing and pants down around the ankles,  and muddy feet all over my carpet. They also used the wheeled cart to skateboard down my driveway into the ...
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Terrible Quality

by , Nov 29, 2011 Rated a Helpful Review
 I've purchased a sofa from rooms to go and it has been a couple of months and the couch already looks like a 10 year old. I think that the old couch I used to have looked better after 7 years of use than this one, and I have tried to see what your ...
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TERRIBLE PLACE!

by , Nov 7, 2011 Rated a Helpful Review
its a shame that one star is as low as you can rate this business. They do not even deserve that. The customer service is over with as soon as they are done bending you across the counter.Any mistakes made with the order, or something isn't quite right, ...
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Showing 1-20 of 174 reviews Page 1 2 3 4 5 6 7 8 9 Next