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Rooms To Go

Rooms To Go

Overall service rating:  Store Rating: 1.5
Reviewed by 144 customers

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Showing 21-40 of 174 reviews Page 1 2 3 4 5 6 7 8 9   Previous   Next
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Overall Rating:Store Rating: 1.0
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Worst customer service and company EVER!!! Do not buy!!!

by , Sep 22, 2011
(Not Yet Rated)
I bought a sectional and coffee table a year and a half ago. A week after I had it the corner seam came apart so I called them to come out and fix it. I wasn't able to be home on the scheduled day so I canceled the service call. In the meantime I got ...
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Overall Rating:Store Rating: 1.0
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Terrible quality, worse customer service. DONT BUY!

by , Sep 2, 2011 Rated a Helpful Review
Purchasing and delivery were acceptable and that was the end of the pleasant experience.  I purchased a full living room set, two sofas, chair, ottoman, TV with stand, end table and light.  Total cost was around $2,500.  Not bad for an ...
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Overall Rating:Store Rating: 1.0
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Unsatisfactory

by , Aug 20, 2011 Rated a Very Helpful Review
Very dissapointing experience.  I bought furniture from RTG 10 years ago and was very pleased.  They removed old furniture from the site, and assembled tables, and lamps. This time was a whole new experience.  The delivery ...
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Overall Rating:Store Rating: 1.0
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HORRIBLE

by , Jun 13, 2011 Rated a Helpful Review
In my opinion this store doesn't deserve 1/2 of a star.  I agree with the other unsatisfied customers and I would send someone to a Rent to Own Company before referring them to Room to Go.  The furniture is not of good quality and ...
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Overall Rating:Store Rating: 1.0
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Cheap furniture - AVOID THE FINANCING!!!

by , Jun 7, 2011 Rated a Helpful Review
The furniture is overpriced for its quality, and service stops at the salesman level, which I sorta expected. What drew me in was the 0% financing. DON'T BE SUCKERED IN!!! GE Money Bank is the finance arm, and they will try to take a pound of flesh at ...
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Overall Rating:Store Rating: 1.0
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Bad, bad, bad. Never use Room's to Go.

by , Jun 2, 2011 Rated a Helpful Review
I have never in my life had such a bad experience buying furniture.  I purchased 2 complete rooms, a living room and bedroom set.  Most of my living room pieces were back ordered.  When my bedroom set was delivered they did not deliver all ...
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Overall Rating:Store Rating: 1.0
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Rooms to go has the worst customer service!

by , Apr 11, 2011 Rated a Helpful Review
My experience was horrible. I purchased a dining room table with 4 chairs, a couch, and a loveseat. After the transaction was completed, I was told that the loveseat was out of stock, and it would be 3 weeks until they would deliver it. The first ...
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Overall Rating:Store Rating: 1.0
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CRAP!!! CRAP!!! CRAP!!!WORST EXPERIENCE EVER!

by , Mar 22, 2011 Rated a Helpful Review
WORST EXPERIENCE EVER!!!!!!!!!!!! with RTG.We bought a living room package and a dining room set worth $4000.They delivered 4 days after the delivery date and what i got was a damaged center table and console table and i had to wait 10 more ...
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Overall Rating:Store Rating: 2.0
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EXPENSIVE PRODUCT, POOR CUSTOMER SERVICE AFTER PURCHASE

by , Oct 22, 2010 Rated a Helpful Review
Wait time for delivery is horrendous, the delivery date may be weeks after your purchase AND they need an entire 10 hour window and may or may not call ahead. My biggest complaint is my recent purchase of an $800 dining set, a chair was damaged ...
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Overall Rating:Store Rating: 1.0
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Buyers BEWARE!!! Poor product, even worse customer service, forget about delivery timelines!!

by , Sep 1, 2010 Rated a Helpful Review
Want them to come back and pick up the $2500.00 + piece of garbage I purchased of which they just came out and inspected only to tell me that the somewhere over a DOZEN cracks (five of which are along the wall 2 of which are on 3 x3 ...
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Overall Rating:Store Rating: 1.0
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Rooms to Go craps on you and your carpet

by , Aug 16, 2010 Rated a Helpful Review
After 2 years of eyeing the Dumont Canopy bedroom set from Rooms To Go, I finally ordered it. My hesitation was that I was forewarned that they don't bargain and the set was extremely expensive to me at $2,199 and they didn't budge no matter how many ...
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Overall Rating:Store Rating: 5.0
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Truly satisfied. I cannot complain at all.

by , Jul 1, 2010 Rated a Very Helpful Review
Delivery Location: Cary, North Carolina Purchase Location: Online; Paid Cash It is July 1st and I purchased the Lucerne sectional living room set with 50" plasma HDTV, the Artesia bistro set and a mattress and ...
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Overall Rating:Store Rating: 1.0
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Horrible. Bad customer service and bad quality!

by , Mar 24, 2010 Rated a Helpful Review
HORRIBLE!!! My boyfriend and I ordered from Rooms To Go, were both very young and wanted a way to build credit. Rooms To Go is a huge mistake. Not only did our sale person tells us ANYTHING to get his commission but the quality is horrible, he ...
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Overall Rating:Store Rating: 1.0
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Low quality merchandise, deceptive sales and policies,terrible costumer service, ripped off.

by , Mar 13, 2010 Rated a Very Helpful Review
My recent purchase at Rooms To Go left me nothing short of feeling completely ripped off and conned. I visited them to discuss purchasing a sleeper. With the help of a salesperson, I narrowed it down to a sleeper that not only looked good quality was ...
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Overall Rating:Store Rating: 2.0
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poor customer service and delivery

by , Mar 9, 2010 Rated a Helpful Review
Everything wouldn't be in to deliver at the same time, so it was broken into 2 separate shipments. The 1st - I waited in a house with nothing else in it for the 4 hour time span they told me it would deliver in plus another hour before I called ...
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Overall Rating:Store Rating: 1.0
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From unfortunate mistake to unidentifiable customer service

by , Dec 11, 2009
(Not Yet Rated)
Sigh...After living long enough with the mishmash of merged bedroom furniture that was combined when my husband and I married, we'd decided it was time for a real bedroom suite.  We'd searched the seemingly overpriced and low-quality furniture ...
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They offer you moon and stars before the sale, and nothing but defects afterwards.

by , Oct 26, 2009 Rated a Very Helpful Review
Short Version: Don't buy from Rooms To Go. Period.Long Version:Okay, so several years back, I was in need of furniture, so off to where any hetero male with no taste goes......the Room Store. Found a couch, loveseat, coffee table, end ...
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Overall Rating:Store Rating: 2.0
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bad customer service and delievery service

by , Oct 15, 2009 Rated a Helpful Review
very late delivery than was scheduled.Order date:09/07/2009Product purchased: dining table and chairs, home delieveryProblem: The delievery was scheduled on Friday 09/18/2009. Got a call one day before delievery date from RoomsToGo(RTG), ...
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Overall Rating:Store Rating: 1.0
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Worst shopping experience ever. RTG are thieves. RTG should be shut down.

by , Oct 13, 2009 Rated a Helpful Review
Please DO NOT buy from RTG. We ordered two Belmar Gentleman's Chests mid July, 3 months ago. Today is Oct. 13. Both chests had crooked drawers, crooked drawer pulls. One had NO drawer pull. One drawer was pushed in so hard we couldn't get it ...
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Overall Rating:Store Rating: 1.0
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DO NOT BUY MIRAGE SECTIONAL FROM ROOMS TO GO!!

by , Oct 7, 2009 Rated a Very Helpful Review
I purchased the Mirage 3-piece sectional for about $1700 from Rooms to Go in March 2009 with the "stain protection" warranty for all the pieces (extra cost $150.00). The salesperson, Regis Accettulla, told me that the sofa was well made, ...
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Showing 21-40 of 174 reviews Page 1 2 3 4 5 6 7 8 9 Previous   Next