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Apr 24 '07
everything was great and they even taped up the top of the bottles so nothing would spill. Smart thinking.
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Apr 24 '07
They are unbelievably slow to fulfill and ship orders. My order did not ship until 9 days after it was received by Smartbomb online. I order many things online (often as much as 2-3 times per week). This is by far the worst consistent delay I have ever experienced. Prices are good, otherwise I would go elsewhere.
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Apr 26 '07
Very good, as usual. However, I tried to add an item to my order and nothing ever came of it. I guess I didn't use the right email address or something.
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Apr 15 '07
Excellent service and quality product.
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Apr 26 '07
excellent
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Apr 19 '07
Product as advertised.
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Apr 26 '07
This was the first time having any sort of problem getting an order
filled. The tracking link never functioned at all, and even though I
received two email notifications of backorder, no other options were
provided. The package arrived completely open! I can't believe
everything was still inside-good packing, poor tape???
Sheesh.
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Apr 15 '06
Only downfall is manufacturers do not always have listed product available for the company
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Apr 14 '06
The whole experience was efficient and pleasant. I'll use Smartbomb again. Although my husband was very concerned about the name of the website when he saw over my shoulder an e-mail I received in reference to the shipping of my items. ;)
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Apr 16 '06
Some past orders have been slow but this one was really quick. Even though one product was listed as backordered it arrived the day following the other items. I was very pleased.
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Apr 17 '06
overall experience is good. I would like to have more info/pictures of the products.
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Apr 17 '06
IT WAS EASY TO FIND THE PRODUCT I NEEDED, AND THE SHIPPING WAS FAST.
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Apr 13 '06
Overall my experience was very good - easy shopping, great prices - I am very pleased!!
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Apr 13 '06
Great Value; Excellent Experience
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Apr 10 '06
The fish oil bottles arrived well packed as usual, but one bottle had slightly leaked (maybe a teaspoon or so), even though the plastic wrap over the bottle cap was still intact. Perhaps it was a manufacturer's error in packaging. However, it was a little messy in the box.
I will try this kind of order again to see if it was just a one time thing.
Otherwise, the backordering of Coenzyme Q10 is slightly annoying (since there is nothing in the web site suggesting that they actually don't have the product in hand to send), but I do understand how just in time and stocking must work with so many products. At any rate, they have been very good at keeping me informed about where the backorder is...
Thanks,
Crag Turner
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