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SMARTbomb.com

SMARTbomb.com

Overall service rating:  Store Rating: 3.5
Reviewed by 33 customers
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Showing 1-14 of 14 reviews    
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Overall Rating:Store Rating: 1.0
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Horrible Experience - Stay away from them!

by webby23, Mar 21 '11
Stay away from Smartbomb!  At one time maybe good, but more recent reviews (including mine) show major problems.I ordered a product over a month ago which they never shipped (they emailed it was backordered, but processed my payment ...
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Overall Rating:Store Rating: 1.0
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An absolute nightmare!

by tls4, Mar 16 '11
I've never had any major problems with Smartbomb.com besides slow processing and shipping but since they changed their web site it's a nightmare.  Combination of my parents and myself, we have three outstanding orders. One order has had two ...
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Overall Rating:Store Rating: 1.0
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THIS SITE IS A RIPPOFF. NOTTHE SAME SMARTBOMB.
by smartbombscam,Dec 30 '11
I had several years of good experience from SMARTBOMB.COM.  The company was sold.  I made an order in March 2011 and everything was shipped VERY LATE except for one item.  I made an order on August 1, 2011.  I have never
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Overall Rating:Store Rating: 1.0
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Extremely Frustrating
by eprichard,Jun 23 '11
Smartbomb used to be helpful and accessible and fairly quick. Now they have moved to the "big city" and apparently been swallowed up by Mother Nature.com so their service and availability now really stink. You cannot reach anyone by phone. Placing an
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Overall Rating:Store Rating: 1.0
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Changed from Great to Terrible, Don't waste your time.
by igore13,May 28 '11
I did business with Smartbomb for several years and was very satisfied.  The two experiences I had this year were very very unsatisfactory. The selection is not as large as it was.  Several items I have ordered in the
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Overall Rating:Store Rating: 0.0
 
Simple-- rip off folks, Please stay away
by fh101,Mar 24 '11
Will never use them again.  Ordered product, of course they processed order right away, then they list it as backordered, they have given two dates when they will ship, and will not allow me to cancel order.  I NEVER order anything that would
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Overall Rating:Store Rating: 1.0
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Don't shop at SmartBomb
by catty11,Mar 24 '11
Very frustrating shopping experience. Web site says "under new management". New management is bad. They are now connected with Mothernature.com. Same web-site, different name. Very poor Customer Service. No response to e-mail via their web-site.
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Overall Rating:Store Rating: 1.0
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TOTALLY UNACCEPTABLE
by indigo421,Mar 23 '11
I FEEL LIKE I HAVE BEEN SCAMMED...I have an outstanding order (placed 1 month ago) that I have had to file a claim with PayPal over due to complete lack of response and no receipt of product. I have followed all instructions given on how to reach
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Overall Rating:Store Rating: 5.0
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Good Price, Good Shipping and the delivery was fast-
by soupy12345,Aug 18 '10
Placed an order - price was the best i could find online.  Shipping time took 2 days to get to me which is what i thought it would be.  I did not need to use custoemr service at all. Was very well packed.  I will order from them again and
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Overall Rating:Store Rating: 5.0
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Great service, selection and price.
by scottdavidb,Jul 25 '10
Nothing went wrong - .  Placed order and three days later it came.  Price was fair.  My order was over $100 so i did not need to pay shipping and did not need customer service.  Vitamins came in box that was packed will (the bottles
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Overall Rating:Store Rating: 2.0
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Expensive shipping costs!!
by laviejita78,Jun 09 '09
Charged me 6 dollar shipping when I am around the corner from them in NJ. Not to mention 6 days to get to me!
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Overall Rating:Store Rating: 1.0
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Very bad experience
by evonderheyde,Jun 21 '05
This people suck! Only after they take your credit card information they disclose the fact that it may take 6-10 business days from ordering to arrival, that is, if they have the items on stock of course. I could've walked to my local health Store and
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Overall Rating:Store Rating: 4.0
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generally satisfactory
by brgaeke,May 10 '04
I often buy Yogi brand teas from SMARTbomb.com via their online Yahoo! Store website. They have consistently offered low prices with a minimum of fuss. I do not typically spring for the more expensive shipping options, because I am shopping on the basis
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Showing 1-14 of 14 reviews  

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Showing 1-15 of 22 surveys Page 1 2 - View all   Next
Date Rating
Overall Rating:Store Rating: 5.0
 
Apr 26 '07
excellent
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Overall Rating:Store Rating: 4.0
 
Apr 26 '07
This was the first time having any sort of problem getting an order filled....
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Overall Rating:Store Rating: 4.0
 
Apr 24 '07
They are unbelievably slow to fulfill and ship orders. My order did not ship...
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Overall Rating:Store Rating: 5.0
 
Apr 24 '07
everything was great and they even taped up the top of the bottles so nothing...
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Overall Rating:Store Rating: 5.0
 
Apr 19 '07
Product as advertised.
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Overall Rating:Store Rating: 5.0
 
Apr 15 '07
Excellent service and quality product.
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Overall Rating:Store Rating: 5.0
 
Apr 18 '06
GENERALLY YOU OFFER AN EXCELLENT SERVICE. THANK YOU VERY MUCH, REGARDS ANDREAS
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Overall Rating:Store Rating: 4.0
 
Apr 17 '06
overall experience is good. I would like to have more info/pictures of the...
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Overall Rating:Store Rating: 5.0
 
Apr 17 '06
IT WAS EASY TO FIND THE PRODUCT I NEEDED, AND THE SHIPPING WAS FAST.
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Overall Rating:Store Rating: 4.0
 
Apr 17 '06
I wasn't aware that I had to wait for the products to be shipped from the...
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Overall Rating:Store Rating: 5.0
 
Apr 16 '06
Some past orders have been slow but this one was really quick. Even though one...
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Overall Rating:Store Rating: 2.0
 
Apr 16 '06
My order for GTF was "backordered", which meant no items in stock. As my whole...
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Overall Rating:Store Rating: 5.0
 
Apr 15 '06
Only downfall is manufacturers do not always have listed product available for...
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Overall Rating:Store Rating: 5.0
 
Apr 14 '06
The whole experience was efficient and pleasant. I'll use Smartbomb again....
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Showing 1-15 of 22 surveys Page 1 2 - View all Next