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SafeMart

SafeMart

Overall service rating:  Store Rating: 4.5
Reviewed by 120 customers

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Showing 1-16 of 16 reviews    
Date Rating
Overall Rating:Store Rating: 5.0
 

Incredible customer experience. A+++

by , Jan 17, 2013
(Not Yet Rated)
I purchased a Safe Mart security system last month. I wanted to share my experience not only with my salesperson Peter Reilly, but also with other members of the team, specifically James Caley, Robert Varnado, Maria Taylor and Paula Borgeding. ...
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Overall Rating:Store Rating: 2.0
 

Low prices but harassing sales calls after ordering!

by , Dec 15, 2011 Rated a Helpful Review
I ordered a custom GE Simon XT wireless security system as a gift. SafeMarts prices  were good, and my order processing & delivery time were acceptably fast enough. Everything on the order was correct, and small add-on's like an external siren ...
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Overall Rating:Store Rating: 5.0
 

Highly recommended!

by , Apr 28, 2011 Rated a Helpful Review
I just had to write about a fantastic experience I had buying and installing a GE Simon XT alarm from Safemart.com.   I did a lot of research on self-installed systems before making the leap and the sales team was very patient with my list of ...
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Overall Rating:Store Rating: 5.0
 

Delightful People, Excellent Service and Great Value for the Money

by , Mar 23, 2011 Rated a Helpful Review
Thank You!  I moved into an existing house and had no idea how to use the alarm system that was there.  Safemart rocked!  Especially Joe!  Thank you!  Every person I talked to was friendly, helpful and took the time to make sure ...
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Overall Rating:Store Rating: 1.0
 

Not the same old Safemart. order was 2 weeks late and terrible Cust service

by , Mar 10, 2011
(Not Yet Rated)
I have ordered several things from Safemart over the past couple of years, and every order was delivered on time with no hassle other then trying to get them to refund overcharged shipping that took about a month to get refund on one order.The ...
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Overall Rating:Store Rating: 2.0
 

Very poor customer service and technical support.

by , Jun 20, 2008 Rated a Very Helpful Review
I purchased a Simon XT from SafeMart in June 08. The company presents itself as offering excellent customer service, but did not in my case. Overall, the company has very poor execution. Here is a list of poor interactions that I had with them. (A) ...
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Express Reviews
Overall Rating:Store Rating: 1.0
 
A total disappointment
by ,Nov 6, 2012
(Show)
This company can't get out of their own way. God help you if you are simply migrating from another provider with your own pre-installed equipment. Mine was a new Honeywell (Ademco) Vista 21Ip panel which they even sell and while the sales rep
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Overall Rating:Store Rating: 3.0
 
Ok Customer Support, Low Monitoring Costs, Fast Shipping
by ,Oct 2, 2012
(Show)
I did an extensive research over several alarm companies, and ended up choosing SafeMart due to low monthly monitoring prices and lots of good reviews. Everything started off real hecktic. First, they ended up giving us a different control panel
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Overall Rating:Store Rating: 2.0
 
Good product, hidden costs.
by ,Jun 4, 2012
(Show)
Just purchased their product  after talking to a sales rep.  Product received, one particular item was not needed.  They made me pay for the shipping to send it back!!!  Better make sure you have what you need prior to purchase! 
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Overall Rating:Store Rating: 5.0
 
Customer Service and Tech Support is excellent
by ,Mar 31, 2012
(Show)
I just completed my Security System installation today. I am so impressed with Safemart that I am taking the time to write this review. Safemart has a brilliant business model and you can tell that it applies a common sense approach that is all about
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Overall Rating:Store Rating: 5.0
 
Excellent Product and Service
by ,Mar 8, 2012
(Show)
I have SafeMart since Dec 15th 2011 and I am very please with this system as well as custormer serive and technical support.  Way way much cheaper than ADT and has more
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Overall Rating:Store Rating: 5.0
 
Great company,very happy
by ,Dec 13, 2011
(Show)
Today I received a call from the CFO of SafeMart to apologize for a misunderstanding that I had with one of the customer service agents. I thought that the days when top manegment cared about thier customers were long gone, I was wrong .He called
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Overall Rating:Store Rating: 5.0
 
Reliable, Responsive, Great Value for Monthly Fee
by ,Jun 13, 2011
(Show)
We just added our second Simon XT alarm system with Safemart.  First at our vacation home for the last 14 months, and now our home. First install was professional, second was DIY. A few technical questions on the DIY that were
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Overall Rating:Store Rating: 5.0
 
Awesome experience. The tech was easy and the price was perfect!
by ,Apr 28, 2011
(Show)
I don't "do it myself" often, but a friend said that I HAD to try SafeMart and that it was like installing a computer, "take it out of the box, plug it in and you're good to go".  I was a little more careful than that, and had SafeMart test my
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Overall Rating:Store Rating: 5.0
 
Great customer service, price, and product
by ,Apr 12, 2011
(Show)
We wanted to update our GE Simon 3 system (monitored by ADT) which was installed by a professional company several years ago. After researching, SafeMart offered everything we wanted:1) Self-installation: The ability to setup our system the way we want
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Overall Rating:Store Rating: 4.0
 
Very Happy Customer So Far.
by ,Mar 22, 2011
(Show)
So far, so good with SafeMart.  The switch over process for monitoring service was very easy to do.  The technian was prompt, and walked me through the settings with ease.  There is great follow up each step of the way.  For the low
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Showing 1-16 of 16 reviews  

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Showing 1-15 of 106 surveys Page 1 2 3 4 5 6 7 8   Next
Date Rating
Overall Rating:Store Rating: 5.0
 
Aug 18, 2011
(Show)

overall good experience in every aspect of the process.
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Overall Rating:Store Rating: 5.0
 
Jul 26, 2011
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Customer service is excellent
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Overall Rating:Store Rating: 5.0
 
Jul 24, 2011
(Show)

Excellent service and advice with personal interest.
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Overall Rating:Store Rating: 5.0
 
Jul 14, 2011
(Show)

Excellent transaction
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Overall Rating:Store Rating: 1.0
 
Jul 13, 2011
(Show)

easy to order but have not heard one single thing from them about shipping it...
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Overall Rating:Store Rating: 5.0
 
Jul 12, 2011
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Very smooth operation.
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Overall Rating:Store Rating: 5.0
 
Jul 11, 2011
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Very pleased w/ SafeMart's services...keep up the good work.
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Overall Rating:Store Rating: 5.0
 
Jun 30, 2011
(Show)

Fast, accurate, good price
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Overall Rating:Store Rating: 5.0
 
Jun 30, 2011
(Show)

it was very good
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Overall Rating:Store Rating: 4.0
 
Jun 13, 2011
(Show)

Nice and easy the way we like it!
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Overall Rating:Store Rating: 5.0
 
May 24, 2011
(Show)

slight problem with the model i picked 1 email n 1 phone call it was corrected...
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Overall Rating:Store Rating: 5.0
 
May 17, 2011
(Show)

I found SafeMart to have a wide range of security products, fair pricing, and...
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Overall Rating:Store Rating: 5.0
 
May 12, 2011
(Show)

Some products weren't very well organized and took some searching. Product...
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Overall Rating:Store Rating: 5.0
 
Apr 27, 2011
(Show)

Prompt, good quality merchandise.
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Overall Rating:Store Rating: 5.0
 
Apr 18, 2011
(Show)

Went as expected,
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Showing 1-15 of 106 surveys Page 1 2 3 4 5 6 7 8 Next