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Sarraf Jewelry

Sarraf Jewelry

Overall service rating:  Store Rating: 4.0
Reviewed by 122 customers

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Showing 1-20 of 30 reviews Page 1 2   Next
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Overall Rating:Store Rating: 1.0
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Horrible customer service!

by , Mar 15, 2013 Rated a Helpful Review
Take your money elsewhere. Haven't even recieved my wedding band yet. Not sure when it will come as they straight up didn't have what they said they did and tried to tell me I was mistaken! Horrible customer service! I bought the ring online. On their ...
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Overall Rating:Store Rating: 5.0
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Excellence at it's best

by , Nov 8, 2012 Rated a Very Helpful Review
I have a lot of 14kt. gold jewelry so I know a good piece when I see it. I am also a retailer myself and Sarraf's prices are less than what I can purchase wholesale.I ordered this bracelet for my husband for Christmas.I was skeptical because the price ...
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Overall Rating:Store Rating: 5.0
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Very good quality and excellent value

by , Oct 30, 2012 Rated a Helpful Review
In search of a comfort-fit platinum band in size 8, I checked out the offerings of local jewelers, including the Lucida line by Tiffany. The best deals I found, though, were for larger-sized rings at Costco and Amazon, both of which would have to be ...
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Overall Rating:Store Rating: 1.0
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Bad/Scamm

by , Oct 4, 2012 Rated a Helpful Review
SCAM: I am happy with the way the product looks but not happy on the fact that I paid for one chain that is a round snake suppose to be 22" and weighs 9 grams of yellow gold and they sent me a 18" chain of yellow gold that weighs 7 grams. If i wanted a ...
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Overall Rating:Store Rating: 1.0
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DO NOT BUY FROM SARRAF.COM

by , Apr 10, 2012 Rated a Helpful Review
Recently I received a ring that I purchased from sarraf.com (18k White Gold Contemporary Comfort Fit Band 7.5mm). However, there was a stamp inside the ring “Benchmark® 14K” (the company manufacturer). This ring supposed to be a solid 18K ...
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Overall Rating:Store Rating: 5.0
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SAW BAD REVIEW, DIDN'T THINK I SHOULD, SOOOO GLAD I DID!!!

by , Mar 30, 2012 Rated a Helpful Review
I was hesistant to order from this company b/c i saw a couple bad online reviews, BUT I AM SOOOOO GLAD I DID!!!Perfert.  I ordered a 20", 2.5mm, 11gram 14kt yellow gold diamond cut rope chain.  The package came on ...
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Overall Rating:Store Rating: 1.0
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**NEVER, EVER AGAIN!**

by , May 3, 2011 Rated a Helpful Review
I shop online almost everyday, but this place will never see me again!  It started out ok... until I received my package.  I loved the red box my 14K white gold bead chain came in.  I opened it up and was very disappointed!  I paid ...
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Overall Rating:Store Rating: 2.0
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Never shop there again, ever

by , Jul 26, 2010 Rated a Helpful Review
I was looking for a bracelet and a pendant. The customer service was not helpful when I called them requesting the pictures of a specific item. It was hard to judge by the picture they provided. So I gave it try and bought bracelet only. OMG, I ...
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Express Reviews
Overall Rating:Store Rating: 4.0
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Order mix-up
by ,Oct 21, 2013
(Show)
We recently ordered a heavy 18K ring from Sarraf. Shipping was quick, but the package contained a very similar item and not the one ordered. We contacted the company, returned the ring, and then they shipped us the correct item. Customer service was
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Overall Rating:Store Rating: 5.0
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experience was excellent from start to finish
by ,Aug 29, 2013
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This firm has been badly rated in past reviews. It is a shame because bad reviews are misleading. They bent over backwards by phone and e mail to correct a sizing problem on a ring we purchased. They never once questioned why.. They did the right
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Overall Rating:Store Rating: 1.0
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false advertising
by ,Mar 2, 2013
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Purchased a 14k 10g solid gold bangle from them for my fiancee as a birthday present. When I received the item and weighed it, it was only 7g. Thats a 30% and $100 difference. Company has not responded to my email and there is not enough time to find a
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Overall Rating:Store Rating: 1.0
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NEVER BUY ANYTHING FROM THEM BECAUSE YOU WONT GET IT.
by ,Dec 13, 2012
(Not Yet Rated)
I order a 30inch turkish rope 5mm I paid a little over  1600 for and it still has not be shipped out or anything when it already been paid
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Overall Rating:Store Rating: 1.0
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Regrettable
by ,Dec 8, 2012
(Not Yet Rated)
SCAM!  Very diappointed to discover my beautiful 8 inch, 8mm white gold Byzantine bracelet was stamped AK 14K and weighed only 12.6 rather than the advertised 13.8 grams.  Am currently in the process of returning it, fingers
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Overall Rating:Store Rating: 1.0
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sarraf fraud...
by ,Dec 3, 2012
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I buy chain suposed 5 gr 14kt sarraf send one chain 2 gr this is fraud web not buy in sarraf ... i send demand for this company for informatic
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Overall Rating:Store Rating: 5.0
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quality craftsmanship and excellent, personalized service.
by ,Oct 31, 2012
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My fiancee and I navigated several jewelry websites while shopping for our wedding bands, and Sarraf.com was by far the best.  Neither of us knew very much about jewelry, but after chatting with one of the representatives  we had figured out
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Overall Rating:Store Rating: 5.0
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really nice and place to buy jewelry
by ,Oct 31, 2012
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Have made multiple purchases from sarraf.com company and have been very happy to have received quality merchandise at very good prices and secure shipping and always on time, everything we need from an online jewelry website. My wedding band is very
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Overall Rating:Store Rating: 3.0
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I would hesitate to buy from them again.
by ,Mar 21, 2012
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On Saturday, 3/17 I ordered "18k gold hoop earrings, 25mm diameter".  2-day free delivery.   So, okay, they took 3 days to arrive, not a problem.  I opened the package with great anticipation to find some really beautiful
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Overall Rating:Store Rating: 3.0
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Great quality and price. Extremely happy with my purchase. Customer service needs some improvement.
by ,Dec 14, 2011
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I ordered a 14kt. solid gold Italian horn charm. Sarraf was the only place I could find that sold an x-large size and at an awesome price. Ordered at midnight on a Wednesday and received it the following Wednesday. Was so excited when I received it. It
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Overall Rating:Store Rating: 5.0
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OUTSTANDING
by ,Nov 30, 2011
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I saw a necklace on their web site & called about it. It was delivered the following day. They were very cordial & knowledgeable
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Overall Rating:Store Rating: 5.0
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HIGHLEY RECOMMEND THIS COMPANY FOR PURCHASES ONLINE
by ,Oct 17, 2011
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This was my first purchase online so I was really nervous about going through with it, but I decided to take a chance and so glad I did. Sarraf jewelry was a pleasure to do business with and will be purchasing more jewelry very soon. When I recieved the
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Showing 1-20 of 30 reviews Page 1 2 Next

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Showing 1-15 of 95 surveys Page 1 2 3 4 5 6 7   Next
Date Rating
Overall Rating:Store Rating: 5.0
 
Oct 22, 2013
(Show)

wasn,t completely happy with the chain,didn't like the huge lobster claw &...
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Overall Rating:Store Rating: 5.0
 
Oct 21, 2013
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excellent merchandise and excellent service
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Overall Rating:Store Rating: 5.0
 
Oct 8, 2013
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Product was excellent, shipping was excellent and price was great. I am very...
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Overall Rating:Store Rating: 5.0
 
Jul 12, 2013
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They had a lot of choices The prices were much better than elsewhere We...
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Overall Rating:Store Rating: 5.0
 
May 22, 2013
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I was extremely pleased with my purchase. The quality of the gold ring was...
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Overall Rating:Store Rating: 5.0
 
Apr 27, 2013
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The wedding band was just as advertised...beautiful. It arrived exactly when...
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Overall Rating:Store Rating: 5.0
 
Apr 25, 2013
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Site was easy with detailed info. Also was able to speak with knowledgeable...
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Overall Rating:Store Rating: 4.0
 
Mar 25, 2013
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Item ordered 3/4/2013, Sarraf advertised 2 day delivery, there was no...
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Overall Rating:Store Rating: 3.0
 
Jan 28, 2013
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there was a mixup in the exchange which cost everyone some time and money....
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Overall Rating:Store Rating: 5.0
 
Jan 12, 2013
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Wonderful experience
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Overall Rating:Store Rating: 5.0
 
Jan 3, 2013
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Excellent service, excellent prices, excellent merchandise!
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Overall Rating:Store Rating: 5.0
 
Jan 2, 2013
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Excellent quality, pricing, and shipping speed. Look forward to additional...
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Overall Rating:Store Rating: 5.0
 
Dec 24, 2012
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liked everything
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Overall Rating:Store Rating: 5.0
 
Dec 21, 2012
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Good
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Overall Rating:Store Rating: 5.0
 
Nov 21, 2012
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Was sceptical at first, but very satisfied with the product.
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Showing 1-15 of 95 surveys Page 1 2 3 4 5 6 7 Next