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School Outfitters.com

School Outfitters.com

Overall service rating:  Store Rating: 4.5
Reviewed by 201 customers

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Showing 1-11 of 11 reviews    
Date Rating
Express Reviews
Overall Rating:Store Rating: 2.0
 
Not pleased!!!
by ,Feb 16, 2014
(Show)
Customer service and delivery is really bad! I wouldn't buy from them again. After you pay, the customer service for both schooloutfitters and Estes detoriates and oh, by the way, I haven't received my product even after staying home the whole
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Overall Rating:Store Rating: 1.0
 
The worst customer service.
by ,Nov 26, 2013
(Show)
We have ordered all the time and I had a special question so called in to speak with a Representative. Since I am just a middleman, I had to put the Rep name "David" on the hold while I was confirming with my Manager and when I got back on the phone to
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Overall Rating:Store Rating: 1.0
 
THe worst ever! This company will send you damaged goods and will not replace them
by ,Jul 10, 2012
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I bought a product which came to me damaged and the company refused to refund or send me another table!! They said they would give me a discount but I would have to buy a new one if I wanted a table that was not damaged.  Do not buy from this
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Overall Rating:Store Rating: 5.0
 
GREAT firm! If only they were all like this . . .
by ,Nov 28, 2011
(Show)
These guys were GREAT.  Extremely responsive and the merchandise exceeded my expectations.  Looking forward to doing business with them again.  We love our table and
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Overall Rating:Store Rating: 5.0
 
Phenomenal customer service! :)
by ,May 1, 2011
(Show)
I ordered $4,000 worth of cabinets and benches from School Outfitters.  To my dismay, two of the large cabinets arrived in very poor condition and the delivery man refused to help bring them inside (despite having paid extra for this service). 
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Overall Rating:Store Rating: 3.0
 
Poor quality of product, but AWESOME customer service
by ,Apr 18, 2011
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I was not happy with the product but Ellen Palmer was great to work with! (customer service rep). She handled all of my issues and coordinated the return with the team. The Boss kneeling stool I purchased was NOT well designed at all - you might look to
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Overall Rating:Store Rating: 5.0
 
Very pleasant to work with!
by ,Apr 8, 2011
(Show)
I was very pleased with your service and will be using you guys in the future!  Product was shipped on time and arrived
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Overall Rating:Store Rating: 5.0
 
An all around great experience!
by ,Apr 7, 2011
(Not Yet Rated)
Hands down the best place to get lockers at the best price.  Even with a substantial shipping cost, I still couldn't get them locally for anywhere near School Outfitters price.  I shopped for weeks for the best price and came back to School
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Overall Rating:Store Rating: 5.0
 
The promptness & helpfulness this company displayed makes me wish all companies were like this
by ,Apr 5, 2011
(Show)
 We recieved damaged carts. After calling and talking with a customer service rep. we explained the situation. kyle stayed on the phone with us to see if there was any more damage to any other product. When we came accross the second cart he
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Overall Rating:Store Rating: 5.0
 
Great customer service experience!
by ,Mar 24, 2011
(Show)
We had a very positive experience with School Outfitters' customer service. The desk we ordered from looking at the on-line picture and specs ended up coming without a part we thought was included. Our rep, Kyle, contacted the manufacturer and responded
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Overall Rating:Store Rating: 2.0
 
NOT GOOD SERVICE AT ALL.
by ,Aug 19, 2010
(Show)
I am very unhappy with my order with School Outfitters.  I placed an order and it is taking > 6 weeks to get it since they were not able to find another company to ship it.  And finally after much discussion and finalizing the date and time
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Showing 1-11 of 11 reviews  

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Showing 1-15 of 218 surveys Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15   Next
Date Rating
Overall Rating:Store Rating: 5.0
 
Aug 29, 2014
(Not Yet Rated)

jbkj
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Overall Rating:Store Rating: 5.0
 
Aug 24, 2014
(Not Yet Rated)

My only complaint is all the pop up ads that I have received from this company...
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Overall Rating:Store Rating: 5.0
 
Aug 19, 2014
(Not Yet Rated)

Excellent services I must say
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Overall Rating:Store Rating: 4.0
 
Aug 11, 2014
(Not Yet Rated)

The only problem was that the box the product was in was torn open at one end....
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Overall Rating:Store Rating: 4.0
 
Aug 7, 2014
(Not Yet Rated)

received desks as expected still waiting on chairs. desks were of good quality...
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Overall Rating:Store Rating: 5.0
 
Aug 2, 2014
(Not Yet Rated)

The table is very nice and the directions to assemble were terrific. I have...
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Overall Rating:Store Rating: 5.0
 
Jul 31, 2014
(Not Yet Rated)

Excellent customer service.
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Overall Rating:Store Rating: 5.0
 
Jul 30, 2014
(Not Yet Rated)

We have not placed many orders with your company but the times we have, we were...
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Overall Rating:Store Rating: 5.0
 
Jul 18, 2014
(Not Yet Rated)

Outstanding service. Good product. Happy.
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Overall Rating:Store Rating: 4.0
 
Jul 14, 2014
(Not Yet Rated)

Overall it was good - we had 1 chair that was damaged in shipment. The...
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Overall Rating:Store Rating: 5.0
 
Jul 14, 2014
(Not Yet Rated)

Went great!
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Overall Rating:Store Rating: 4.0
 
Jul 9, 2014
(Not Yet Rated)

I purchased this for my grandson in college, so I wasn't there to inspect...
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Overall Rating:Store Rating: 4.0
 
Jul 9, 2014
(Not Yet Rated)

Seemed to go fine. One stool has a defect on it, but I didn't feel like...
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Overall Rating:Store Rating: 5.0
 
Jul 9, 2014
(Not Yet Rated)

Easy ordering. Item exactly as described. Arrived in perfect condition very...
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Overall Rating:Store Rating: 3.0
 
Jul 3, 2014
(Not Yet Rated)

Packing was terrible; the item was basically just put loosely in a box to bang...
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Showing 1-15 of 218 surveys Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 Next