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Securemart.com

Securemart.com

Overall service rating:  Store Rating: 3.5
Reviewed by 89 customers
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Showing 1-15 of 29 reviews Page 1 2 - View all   Next
Date Rating
Overall Rating:Store Rating: 2.0
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Poor communications and customer care

by notselrach, Dec 14 '04
I ordered an item on the 3rd of December. When I ordered it I checked to make sure it was in stock. It was. I assumed that I would have it in time for Christmas. The blurb on the site said it would ship in 3 to 5 days with some time for processing. ...
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Express Reviews
Overall Rating:Store Rating: 4.0
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Overall, a very positive experience.
by dyova,Aug 11 '06
Delivery was much faster than expected: 1 day to CT, using regular ground shipping. Item was in perfect condition, as described; price was the lowest online by far. Customer service responded very promptly to an email I sent before placing the order.
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Overall Rating:Store Rating: 5.0
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easy to order, accurate, timely delivery
by karead987,Feb 24 '06
I ordered 4 color laser toner cartridges on a Tuesday afternoon, all shipped on Wednesday; because of shipping from different warehouses they arrived on three different days: the next Thursday, Friday and Monday. For ground shipping, I thought it was
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Overall Rating:Store Rating: 2.0
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Unprofessional, not courteous, not diligent.
by movinmikec,Jul 15 '05
Didn't receive order for 1 week. Emailed to ask why. "Jaz" told me system didn't recognize part of my address. He claimed to have left Voicemail, but never received. Securemart did not offer to correct problem, did not apologize, did not do anything
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Overall Rating:Store Rating: 1.0
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They do not have a 25 day return policy!! DO NOT ORDER!
by netmondo,Jun 08 '05
I ordered a ARIA computer case from these people. It arrived in about 7days. The website states that they have a 25 day return policy on new products. I called them and wanted to return the case because I didn't feel it would allow the air flow I wanted
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Overall Rating:Store Rating: 1.0
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poor
by mikeluna,May 23 '05
Great price. TERRIBLE service. You're gambling if you buy from them--if the product works you'll save a few bucks. If the product doesn't they WILL NOT help you. I was told that is was not their product and that they were not liable for
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Overall Rating:Store Rating: 1.0
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Waste of time
by rupertbear,Apr 08 '05
Don't waste your time looking at this store if you're US Military serving your country overseas. They don't want to know you and won't ship merchandise to you. It amazes me how many stores are prepared to reject customers out of hand because they're
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Overall Rating:Store Rating: 1.0
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poor
by axellexa,Mar 04 '05
poor, very, very poor. The item I chose was sent to me with a two-week delay. I am very angry and disappointed. I called securemart.com several times and they had always an excuse for the delay. They were promising me a fast shipment but they
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Overall Rating:Store Rating: 1.0
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Lousy!
by moonj,Feb 15 '05
Called 3 three separate times(days)to verify credit card payment had gone through after ordering. Was told Items shipped so payment went OK. Item's were received. 2 Months later they called telling me that payment had NOT gone through and the Customer
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Overall Rating:Store Rating: 5.0
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Excellent prices, smooth transaction. Recommend.
by tenorbec,Feb 02 '05
Website was easy to navigate, smooth checkout, received email confirmation with tracking number quickly. Ordered on Friday, received Tuesday in excellent condition. Smooth, prompt, hassle free, excellent pricing. Will shop here
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Overall Rating:Store Rating: 5.0
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Great price - Quick delivery & Friendly, professional and helpful customer service.+++
by choosyshopper,Jan 12 '05
I ordered a Viewsonic monitor - Placed order on line Dec 31st and received the monitor on Tuesday Jan 4th a day earlier than scheduled. The price was the best I found. I chose Securemart because they were in CA and I wanted quick delivery. Called
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Overall Rating:Store Rating: 1.0
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Very bad service.
by jweit,Jan 11 '05
I ordered a ATI Radeon X600Pro PCIE16 256MB DDR Video card on 01/01/2005. It was listed as IN STOCK. The Order Status was Received 01/01/2005 15:12 and being processed. Seven days later I checked the order status, there was NO change in the information.
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Overall Rating:Store Rating: 1.0
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bad
by clairesa,Dec 24 '04
I ordered a canon printer from Securemart but never received an email confirmation from Securemart. I sent 2 email requests to customer service with a copy of my email purchase receipt to confirm whether or not they had received the order or had sent
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Overall Rating:Store Rating: 1.0
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TERRIBLE COMPANY WOULD NOT BUY FROM AGAIN
by dynotesting,Dec 09 '04
I order a ViewSonic 19" monitor from these guys. After I order they called me up and tacked on another 30 bucks for shipping, which is understandable for a monitor. However when I received the monitor IT WAS DAMAGED. The screen had bad color spots so I
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Overall Rating:Store Rating: 3.0
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UPS delivered to wrong house
by ptjerry,Dec 09 '04
Bought digital camera good price fair shipping cost Securemart sent camera and notified me. Camera did not show up the day UPS said it would. Called UPS said they delivered to my house and left at front door I was home , no camera. 3 days later a
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Showing 1-15 of 29 reviews Page 1 2 - View all Next

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Showing 1-15 of 62 surveys Page 1 2 3 4 5 - View all   Next
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Overall Rating:Store Rating: 5.0
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Mar 14 '05
Shopping at Securemart.com was easy and the price was great. My order arrived...
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Overall Rating:Store Rating: 4.0
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Feb 28 '05
The only concern was that the box was OPEN. Don't know if the carrier opened...
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Overall Rating:Store Rating: 5.0
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Feb 21 '05
easy to navigate and find product, very fast shipping
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Overall Rating:Store Rating: 4.0
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Feb 19 '05
Site was easy to manuver, I received prompt reply for confirmation, and the...
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Overall Rating:Store Rating: 4.0
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Feb 14 '05
Securemart has sold us several printer and copiers in the past. We had some...
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Overall Rating:Store Rating: 4.0
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Feb 06 '05
The price was right so the delay of 1 day didn't matter to me! :)
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Overall Rating:Store Rating: 4.0
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Feb 01 '05
I am a first time user of this site. everything went just fine. delivery on...
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Overall Rating:Store Rating: 2.0
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Feb 01 '05
well the ad advertised a xsasy radon 9600xt with 256mb ram graphics card for...
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Overall Rating:Store Rating: 5.0
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Jan 30 '05
They did a good job, prompt,efficient and friendly. A very pleasant...
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Overall Rating:Store Rating: 4.0
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Jan 24 '05
FED-Ex Ground shipping was disappointing. product was out for delivery friday...
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Overall Rating:Store Rating: 5.0
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Jan 20 '05
monitor came the next day,workes pertict, no complantes
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Overall Rating:Store Rating: 5.0
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Jan 18 '05
Excellent, good buy, very competative pricing . Did a lot of comparative...
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Overall Rating:Store Rating: 5.0
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Jan 17 '05
Excelletn service; product was noted as in-stock (and it was). Shipping was...
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Overall Rating:Store Rating: 5.0
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Jan 08 '05
Discovered the printer I wanted by doing research in several places, then...
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Overall Rating:Store Rating: 5.0
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Jan 04 '05
Worked the way its supposed to. I ordered and they delivered. Good work!
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Showing 1-15 of 62 surveys Page 1 2 3 4 5 - View all Next