Ordered part 6G356 AC adapter from them on the June 18th after 3pm. So I was excepting them to ship the part the next day. Called them back on June 20th asking when it would arrive and was told they had no information on order and finally they found the ...
I'm not sure what the other reviewers experienced, but this has been nothing but a nightmare to me. I ordered a Motherboard from this company on 7 may 09. they charged my account and gave the item a status of "shipped" the next day. I ...
Amazing email communication throughout every step of the ordering and fulfilling process! I received an email confirming the order, an email confirming the item was in stock, an email the item was approved and ready for shipping, and an email (with ...
Absolute horror. Placed order online paid with CC 2 days later received e-mail saying my Paypal payment is in the review dept. I didn't pay via Paypal tried calling but that was a joke, no answer, no recording. Sent e-mail which was responded to 2 more ...
I would rate this company a 10 on a scale of 1 to 10 (10 being the highest). I am very wary of internet deals that are $1,000 or $500 cheaper than a known company, such as HP or CDW. Especially when the company is in Queens or Brooklyn. Here is the ...
Excellent customer service. I would buy from them again. by tboyaz ,May 28 '04
I placed an order for 3 HP 72 gigs Ultra-320 SCSI drives. The ServerSupply by far had the best pricing. The same drives sold on CDW for $499 each, while I was able to get it for $307 each. The ServerSupply had free ground shipping for the order.
I don't think I'll repeat the order by mawred ,Jan 02 '07
I place an order with server supply, make T/T but goods never arrived, I phone the company many times until i get the goods.
It seems there is a gap between customer service and financial department.
Excellent online buying experience: excellent price, fast delivery, and item as advertised. by mjps ,Jan 02 '07
Purchased a laptop cpu fan; online ordering as it should be: price was excellent, item was delivered fast (less than a week), and was exactly as advertised. The fan has been in service now for well over a year with problems. I definitely can highly recommend Server Supply
Very Helpful to deal with by hawkins24 ,Nov 21 '06
The folks at ServerSupply went above and beyond in helping me find the correct components for my needs. Even though they did not have all of the components that I needed, Alexandra helped to find the lowest prices from a different vendor. Great folks to do business with, really! Thanks Team Server Supply.
Great customer support, over all I am very satisfied. by shawn37648 ,Mar 22 '09
I really appreciate the fact they take their time to call and also email their customers if there is a problem with the order. I was contacted right after I placed the order. I wasn't aware my information was incomplete. Instead of holding back my order, they contacted me via phone and email to fix the information and process the order. I received the product within two days. Thank you guys. I will definitely shop from Server Supply again.
My satisfaction was important to Server Supply. by sandayle2 ,Jan 03 '07
I highly recommend Server Supply. Their customer service is very friendly and professional, and they do care about customer satisfaction. Their prices are among the best in the nation. My experience with Server Supply was a positive one and I am sure I will be ordering more things from them.
Never had my order! Apathetic and unresponsive! by workerbee111 ,Nov 21 '06
I ordered a part for my copier on 8/31/2006, which Server Supply said they had in stock. I immediately received an email response to my online order saying it was backordered. It is now 11/21/2006 and I have never receieved the part or any other communication from them. After waiting almost three months, I bought the part somewhere else. Also, the phone number I was given in the email was not toll-free. It was long distance to New York. Bad form!
Had some hesitation regarding the technical features. Then i made a phone call at their toll free number and got everything right.Really very helpful customer support.Would love to shop again.
My main reason for purchasing was for the Motherboard. This merchant tried to save me money by offering to pull the Motherboard out and ship it separately at a discount. I decided to buy the whole computer anyway but it was some nice customer service to try and save ME money. Thanks. Read more
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May 27 '08
Overall I was satisfied, I requested a tracking numbar and never received it. Read more
Delayed shipping and lack of automated order status updates were very frustrating - requiring two phone calls to handle. Otherwise, normally they are first rate. Read more
The product was ordered on June 19 in the evening. To date, June 29, I have not yet received delivery of the order. Therefore, I cannot honestly answer all of the survey questions. Read more
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Oct 15 '08
They were very prompt in notifing me that the product was on order.They will ship on receivng from the manufactor Read more
I ordered a power supply for a particular Dell computer. The one that arrived had one power connector for the hard drive that was the wrong plug. Fortunately, I was able to remove the plug I needed from the old power supply and add it to the new one. Read more
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Jul 23 '09
Easy to use web site, very good prices and on time delivery. Read more
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Oct 25 '09
Very positive online shopping experience. I will definitely put this company on our preferred vendor list Read more
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