The customer service of SimplyBabyFurniture.com is terrible! I ordered a Radio Flyer tricycle for my daugther's 2 year old birthday. I had shopped around on-line and initially SimplyBabyFurniture's price was very competitive, and since they ...
Very smooth transaction. We bought a 3 piece nursery furniture set from Simplybabyfurniture.com, the manufacturer was ChildCraft, having spoken to their helpful furniture expert. There was a small scratch on the side of the changing table, which was very ...
nightmare is the only word i can use to describe my experience with this company. we ordered 4 months ago (august) and still do not have the complete order in place. the customer service is horrible!the "la-la-la" csr's at the other end ...
Deceitful company!We ordered and PAID for a crib on 06/04/09. We were told it was on back order, but would ship in a couple of weeks. On 07/02/09 we got an email saying the crib would still be on back order for a while, and suggested a ...
The single worst consumer experience I HAVE EVER HAD! by jazzmn74 ,Aug 22 '09
DO NOT, I plead you, do not buy your baby furniture from this website!!! Trust me, they have disappointed at every turn. It has been over 3 months, and I have been told 6 different times that my son's furniture has been backordered. If you want your baby's furniture before she or he is born, look elsewhere!!While the customer service people are well meaning, they are also pretty clueless, and they cannot get your items to you any faster.Save yourself the heartache, headache and stomach ache. Shop elsewhere!!!
This company was great. It seems that many of the people writing the negative reviews did not read the web site. NOTHING says delivered in 5-7 days and in fact most say the stuff will SHIP within 5-7 days. It is obvious that this company like most online retailers has the furniture shipped FROM the manufacturer. I had enough sense to check if the manufacturer had the item in stock prior to ordering. Finally, this is the exact same stuff I saw in the store better costs it CAN'T be used or a return if it comes right from the manufacturer! The customer service was some of the best I have had and although my crib arrived with slight shipping damage I had my replacement part within 10 days!
So far, it does not look good by mfeno ,Mar 11 '09
I am so disappointed I don't know where to start. It has been over a month and after several issues with this company (incorrect items in my order, payment issues, now shipping problems) I still haven't received one item. After being told for almost 2 weeks everything had shipped, on 3 different days, I finally got a tracking number today to a third party trucking company I have never heard of. I tried the tracking number on their website, with no success. When I finally reached someone from the trucking company on the phone they not only don't recognize the tracking number I was given but have no record of me or Simply Baby in their system. The customer service people at Simply Baby are all friendly, and well meaning, but so far I can't find anyone who can give me a straight answer on when (if?) I'm going to receive what I ordered.
We're still waiting to receive the items we ordered almost a month ago. I had to call to inquire about why we had not received the items after 10 days, when the suggested delivery time was 5 to 7 days. I would like for Simply Baby Furniture to be the ones to contact me if the items are not in stock or if there is a delay in shipping. Plus, I never spoke with anyone in person when I called; I had to leave a voice message and wait for a call back. This purchase was much more trouble than I had anticipated. Read more
Overall Rating:
Jun 20 '07
Selection was good, quality was as expected, and the "no tax and free shipping" really did the trick. Family is very pleased with Grandson's new horse for Christmas. Read more
Good experience overall. Packages had no problems whatsoever with missing parts. There was the occasional assembly instructions error, but rather minor. Read more
Overall Rating:
Jun 20 '07
we ordered cynthia stages crib your site said in stock latter we got a call saying it was out of stock Read more
Overall Rating:
Jun 20 '07
Item came as described in good condition without any problems Read more
Overall Rating:
Jun 20 '07
Ordering and receiving the items were fairly easy. Greatly disappointed with the items when they arrived. Crib rails had obvious damage, side rail had piece of wood missing, changing table leg was obviously broken and then glued together before shipping, bottom shelf had a red arrow sticker on it indicating that it was broken (but was still shipped to me), small hole was in mattress to the changing table. The boxes that these items were shipped in arrived intact, the damage was there before shipment. We cancelled our order for the matching dresser. We will not order from this company again. Read more
Overall Rating:
Jun 20 '07
Nice site, could respond quicker to emails or at least ship sooner when order is placed. Read more
Overall Rating:
Jun 20 '07
The merchandise was very nice. The service was acceptable. The website was user-friendly. Read more
At first everything seemed ok. they advertise free shipping, and although I later found out it isn't free they did deliver merchandise on time but all 3 peices were damaged.. Returning is not easy and thats when I found out shipping was calculated into price of each item, hence SHIPPING IS NOT FREE i WOULD NOT BUY FROM HERE AGAIN NOR RECCOMEND THEM TO ANYONE Read more
Overall Rating:
Jun 20 '07
Toy box arrived quickly and in good condition. Price was competitive with other merchants. Read more
Overall Rating:
Jun 20 '07
This baby furniture was a piece of junk. I am very upset about it. It is very flimsy and feels unsafe. The bookshelf especially I can not even believe that a baby company is selling it. It is very very dangerous. The shelves just sit in and if you even touch the shelf they fall down. I will be writting bad reviews about this furniture anywhere I can. I would return it but do not want to pay for shipping. I am going to have to nail the shelves in to make it safe which will probably make the furniture ugly looking. The changing table is also very unsafe. I feel that for baby furniture it should have some safely features but it doesn't. When all drawers are pulled out the thing can easily topple down. Also the drawers are very flimsy and not sturdy at all when pushing them in and out. The wood is very cheap and I am pretty upset. The crib seems to be okay as it passed saftely ratings. I will never buy furniture over the internet again. The Davinci brand is horrible. I have been to the store and found furniture of equal price that is much stronger and safer and am very upset that I wasted my money on this. The only thing that they have going for them is that their furniture is very very nice looking which is what attracted me to it in the first place. If I was SimplyBabyFurniture I would stop carrying that brand. Sooner or later the cheap furniture will hurt a child and they will have a suit on their hands. Read more
Overall Rating:
Jun 20 '07
product purchased was not at all high quality and it is difficult to communicate problems with product. Read more
Showing 1-15 of 15 surveys
Subscribe to More Reviews on Online Stores & Services Get the RSS Feed: - Add to My Yahoo!: - Add to Google Homepage:
Epinions.com periodically updates pricing and product information from third-party sources, so some information may be slightly out-of-date. You should confirm all information before relying on it.
View Information
, Nov 04 '09
- Add to My Yahoo!: 
- Add to Google Homepage: 
© 1999-2009 Shopping.com, Inc.