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Sirius Satellite Radio

Sirius Satellite Radio

Overall service rating:  Store Rating: 2.5
Reviewed by 97 customers
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Showing 1-20 of 98 reviews Page 1 2 3 4 5 - View all   Next
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Overall Rating:Store Rating: 1.0
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poor

by terryy, Sep 30, 2012 Rated a Somewhat Helpful Review by the Epinions community
Sirius just billed my credit card for $81.97 for a contract I never agreed to. This is remarkable because I remember agreeing to a lower rate about six months into the original contract but never saw any charge on my credit card until now!!  With ...
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Overall Rating:Store Rating: 1.0
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Love Howard, HATE Company!!

by chsideri, Jun 14, 2012 Rated a Somewhat Helpful Review by the Epinions community
TERRIBLE customer service!! They never understand your issue, the phone connection when you call is challenging at best, and I've had to call for two billing issues within the past year, neither of which was resolved, I just gave up. I was on automatic ...
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Overall Rating:Store Rating: 2.0
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Bad service - fair product - bad account management

by nobodyanyhow, May 9, 2012 Rated a Somewhat Helpful Review by the Epinions community
Sirius XM - horrible web site and account management.  The music is ok but it repeats way too much and they do have commercials even if they don't advertise feminine napkins. Could get the same thing with some MP3 CDs which would save a lot of ...
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Overall Rating:Store Rating: 2.0
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Great product, annoying and pushy sales/marketing when you leave

by lowdog420, Apr 8, 2012 Rated a Very Helpful Review by the Epinions community
I had received my subscription to Sirius Satellite Radio when I purchased my new car that was equipped to receive the service.  It was a 3 month trial that would have to be renewed if it was wanted.  CHANNELS:I was very pleased with ...
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Overall Rating:Store Rating: 1.0
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Annoying and bad customer service

by suz4234, Apr 8, 2012 Rated a Helpful Review by the Epinions community
I received a trial 6 month subscription with my new Ford.  I received a welcome letter from Sirius with prices to extend my service for 143.49 total due for 1 year 2 months free.  Others had told me about the auto-rebill so I decided to send in ...
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Overall Rating:Store Rating: 1.0
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The worst run company in the world.

by rscroggs, Jul 11, 2011 Rated a Somewhat Helpful Review by the Epinions community
Don't walk, RUN away from Sirius/XM radio.Their radios are terrible, their reception is worse and their customer NO SERVICE is the absolute worst.If it doesn't work and then you call, they replace it.  And you get to try again.  ...
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Overall Rating:Store Rating: 1.0
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BUYER/SUBSCRIBER BEWARE!!!! Customer Service is Reprehensible

by moorelions, Jul 9, 2011 Rated a Somewhat Helpful Review by the Epinions community
First, I'd like to start by saying I was previously and originally a Sirius subscriber since 2005 and finally cancelled my subscription in May 2011. I have never written a review on a product or service, but this time I'm so dissatisfied that I'm ...
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Overall Rating:Store Rating: 1.0
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Crooks, satellite is doomed, wifi/cellular is the future, Go Pandora!

by referrx, Jun 27, 2011 Rated a Somewhat Helpful Review by the Epinions community
Sirius Sucks!  This came with my vehicle.  They tried extending my service after my free year.  I was not interested, i travel for business and this car mostly sits parked at the airport.  They sold me a promo w/internet access fro ...
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Overall Rating:Store Rating: 3.0
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I HATE MONOPOLIES. Sirius' equipment isn't that great but I've got no choices.

by bigtruckseries, Oct 9, 2010 Rated a Very Helpful Review by the Epinions community
ACCOUNT  MANAGEMENT Sirius allows you to create your account online in less than 5 minutes by inputting your credit card information and billing address.  However, they are very open about the fact you cannot just as easily ...
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Overall Rating:Store Rating: 2.0
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Customer Service Stinks like a rotten egg!

by ba3jbrown, Aug 5, 2009 Rated a Somewhat Helpful Review by the Epinions community
Watch out for Sirius Customer Service!We let our subscription lapse but then decided to reinstate it.  We called and stated we wanted to reinstate our subscription.  Automatically we were put on hold for 10 minutes and one our cards was ...
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Overall Rating:Store Rating: 2.0
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It's OK until you cancel, then they bug the hell out of you!

by imazoid, Jul 22, 2009 Rated a Helpful Review by the Epinions community
Had Sirius for about 4 years and was generally happy, however once they merged with XM things began to change. The selection of music deteriorated, one station that had played popular artists became an elevator music station, even the popular classical ...
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Overall Rating:Store Rating: 2.0
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SIRIUS is a HASSLE unless it's FREE!

by pardonmyfrench, Apr 2, 2009 Rated a Somewhat Helpful Review by the Epinions community
I received, essentially, a "Come back to SIRIUS" letter stating that they turned my SIRIUS Radio back on until March 25, 2009; which I cannot confirm, and that I could "Save now and get 3 months for the price of 1!"  So, who wouldn't call to ...
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Overall Rating:Store Rating: 2.0
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Great Service and Eqiupment ABSOLUTELY HORRIBLE CUSTOMER SERVICE

by bl_revo, Mar 20, 2009 Rated a Somewhat Helpful Review by the Epinions community
I have been a customer of Sirius since 2005 I just recently wanted a new Radio and to upgrade my Subscription to a Life Time.  I thought this was going to be a simple thing to do.  I was wrong!!  This process took almost 4 hours on the ...
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Overall Rating:Store Rating: 5.0
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Fantastic - Here's a list of reasons why

by chitown1908, Sep 30, 2008 Rated a Helpful Review by the Epinions community
Here are some key points why I will be a lifelong subscriber:1. Limited commercials (limited to Howard and sporting events - other stations don't have commercials)2. I can listen to a football or basketball (and soon to be baseball) game ...
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Overall Rating:Store Rating: 2.0
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Customer Service 'comedian'

by karotladee, Jul 6, 2008 Rated a Somewhat Helpful Review by the Epinions community
I bought the Sirius Radio service a month ago, paid all the fees & gave a credit card for monthly billing. Sirius sends an email saying my account is past due-I don't get it 'cos it's tied into a credit card. I scrutinize it in case I'm being phished & ...
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Overall Rating:Store Rating: 1.0
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Either it goes all right, or all wrong with them. My experience - horrible.

by aetherock, May 16, 2008 Rated a Helpful Review by the Epinions community
I am a very tolerant person. And this is the first public opinion I've written on anything from a consumer perspective. Well, I'm a huge NFL fan and a big fan of all types of music and listen to music regularly online while doing work. To this ...
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Overall Rating:Store Rating: 1.0
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BEWARE OF UNSCRUPULOUS BILLING AND COLLECTION PRACTICES

by jfw1956, Mar 31, 2008 Rated a Somewhat Helpful Review by the Epinions community
WARNING: IF YOU DO NOT RENEW YOUR SUBSCRIPTION, SIRIUS WILL TURN YOU OVER TO A COLLECTION AGENCY!!! After prepaying $144 for one year of Sirius Satellite Radio, I decided not to renew my subscription to see if I missed the programming. Sirius ...
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Overall Rating:Store Rating: 2.0
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Not worth the startup costs and shoddy technology

by jputnam, Feb 21, 2008 Rated a Somewhat Helpful Review by the Epinions community
I just canceled my 2 year Sirius subscription today for several reasons. I originally subscribed to Sirius for Howard Stern (not to everyone's taste, I know, but I found him entertaining on terrestrial radio and he was a huge draw for millions of ...
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Overall Rating:Store Rating: 2.0
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Rip off. Don't fall for the "rebate" deals.

by loungelemon, Feb 21, 2008 Rated a Somewhat Helpful Review by the Epinions community
We purchased an additional receiver based on a rebate offer they had online. Buy an additional receiver, get $150 back. We submitted ALL required documents, including the UPC off the container - but about 6 months later we get a notice apologizing as ...
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Overall Rating:Store Rating: 4.0
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I pay for satellite television, why not radio?

by xyzwyatt, Dec 18, 2007 Rated a Very Helpful Review by the Epinions community
I was immediately sold on the idea of 130+ channels with most of the channels commercial-free. To me, local stations are a joke because reception is poor and there is only one local station that I liked anyway. That one station plays beer and car ...
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Showing 1-20 of 98 reviews Page 1 2 3 4 5 - View all Next