Sirius Satellite Radio

After hearing all about Satellite Radio, I was excited to find out more about this new way of listening to music, talk radio, news and even weather. Driving for a living does have its disadvantages when it comes to radio reception and selection of radio ...

For those of you who have been living in a box, Sirius satellite radio is the only XM competitor. Lemme tell you, these people are awesome! At their base price of $12.95 a month (or $142.45 per year, which ends up cheaper than the monthly plan in the ...

That's what I said to myself when satellite radio first came out. But then, I said the same thing when cable TV first came out. How many of you don't pay to watch some form of television (cable or satellite)???? Is it Worth It? Ask yourself ...

Almost everything you ever wanted to know about Sirius satellite radio Ok, so maybe you’ve heard about this “satellite radio” thing, like a million times by now. Car commercials talk about how their cars are now equipped with ...

INTRO I have been interested in satellite radio for sometime now. Over the weekend i decided to go ahead and take the plunge after i found a read good deal on a Sirius receiver at target. The XACT XTR 7 was on clearance for $39.99 an offer i ...

Unless you are one of those lucky few that live within range of a good radio station, chances are that you are well aware of just how terrible conventional radio can be. Since acquiring satellite radio, not a day goes by where I yearn for the weekend ...

I was immediately sold on the idea of 130+ channels with most of the channels commercial-free. To me, local stations are a joke because reception is poor and there is only one local station that I liked anyway. That one station plays beer and car ...

When I was ready to upgrade to Satellite radio and quit listening to commercials, I had to choose between XM and Sirius. At the time of my purchase, there weren't a lot of differences between the two. The major difference that really appealed to me ...

I have had Sirius satellite radio for about 2 years now and felt compelled to write this opinion based upon my recent XM experiment. First, a bit of background. I purchased a Sirius Sportster two years ago with the attachment for home and automotive ...

I’ve had a long relationship with the medium of radio. I’m old enough to remember when AM radio had fantastic stations. As a kid way back when, I attached my little rocket ship crystal radio to metal and enjoyed the best of the British Invasion, ...

I have had my Sirius Streamer and service for over a year now and I love it. I had to drive my husband's car for a week last month and made the decision to write this review after suffering through serious withdrawals (no pun intended). The ...

Sirius satellite radio is the ability to receive radio stations from across the country being transmitted by a satellite. I for one like to occasionally listen to music at work but do not feel like being stuck to only one CD or pay for it. Listening ...

**MARCH 8, 2006 - UPDATE at the end** --------------- My mother gave me a sirius radio, and a one-year subscription, for the holidays, last December. Being a big fan of Howard Stern and Robin Quivers, it was a great gift! They have a very ...

I have always been a huge fan of the music industry and have always loved listening to music while driving, at work and even at home. After becoming more and more sick of listening to what seemed to be more commericals than music, I knew that ...

As long as I can remember a Saturday summer evening on the water listening to music or a ball game on the radio has been the most relaxing recreation I could find. Static and unclear stations were annoying. Thanks to Sirius Satellite Radio that problem ...

*UPDATE - See Below* CUSTOMER SERVICE The process of ordering Sirius service is quite simple online, and is as smooth as just about any other online retailer. Their site is very user-friendly and walks you through the whole process, no ...

As I didn’t see any reviews on XM Satellite Radio, I do not know what their problems are. I like to focus on only on good points and bad points of the products I review, such that you can read multiple reviews, come up with your own force diagram, and ...

About a year ago I dove into the world of SAT radio. I bought a Sirius reciever for my office and a used car which just happened to have an XM unit installed. I decided to pay for both and wait a few months to see which one I liked more. For my opinion ...

Buying a reciever: Sirius and XM stand as the only gladiators in a market some consider futile. The hardware shopping experience for Sirius equipment is not a journey that instills confidence. XM has done a fine job of blanketing the automotive and ...

I consider myself an expert on Sirius Radio. I have had the service on and off for nearly three years. As an expert (and you can take my word for this or not) there are some things that everyone who is considering subscribing should know (note that ...

I first started getting Sirius through the Dish Network.Sirius Comes with the Dish Network if you get the top 100 plan or better.I have a pretty wicked stereo system in my house so half the time I am not watching tv I am listening to Sirius. Well I loved ...

Hey All- I have been a Sirius subscriber since day one and watched them grow from a mouse to a giant. With that, the value that they offer for the money has increased ten fold. If you are a sports fan or a talk radio junkie, (like myself) Sirius ...

I ordered my Sirius One car visor radio online and received it by the date as promised on the website. Installation was fairly easy (only you end up with lengths of wires that you do not need---so make sure you install it out of the way of feet). Why, ...

So far, I am a bit disappointed in the radio's capabilities--I have the JVC KT-SR2000. I experience frequent loss of signal, and not just under many small bridges or parking garages, which is a guarantee loss. In the NYC area, the FM tuning capability ...

My fianceé bought me a Sirius S50 radio and a home kit for Christmas. There was a $100.00 rebate offer. I activated my service on 12/26/06 and Terri sent the rebate form in shortly thereafter. The terms of the rebate require: "A subscription, paid by ...

I've had Sirius since getting it as an Xmas gift in December 2004. I installed the receiver (Audivox Sportster) in my car by myself (my girlfriend gave me the boom box for my birthday the following month). This has been my best entertainment dollar for ...

I attempted to enter an order online, and received an error and was told to re-enter my order. When I did, I was sent two order confirmations. This was obviously a mistake on the part of Sirius, and I am attempting to get the second order cancelled. ...

For Christmas, I bought my wife an Xact Stream Jockey which came with a boom box and a car adapter. My daughter got an Xact Stream Jockey II, which is black and looks like an iPod. The main question about satellite radio for me to answer is “Why did ...

I know more about Sirius radio than most. I was with them from their early beginnings and even had the opportunity to visit their studio and do a guest radio show. I'd like to think that I have a better view of their mentality than most, and can ...

My first exposure to Sirius Satellite Radio was when I purchased a brand new VW Jetta TDI. It was only a demo with a few limited channels. At first, I was frustrated with only a few channels, but did find the potential variety to be somewhat ...

I am a very tolerant person. And this is the first public opinion I've written on anything from a consumer perspective. Well, I'm a huge NFL fan and a big fan of all types of music and listen to music regularly online while doing work. To this ...

In December 2005, my husband purchased a Sirius S50 for me as a gift and installed it in my car. From December thru March of 2006, I noticed often the radio would not pick up a satellite signal if there was a lot of cloud cover (living in the Midwest, ...

Here are some key points why I will be a lifelong subscriber:1. Limited commercials (limited to Howard and sporting events - other stations don't have commercials)2. I can listen to a football or basketball (and soon to be baseball) game ...

Had Sirius for about 4 years and was generally happy, however once they merged with XM things began to change. The selection of music deteriorated, one station that had played popular artists became an elevator music station, even the popular classical ...

I purchased a Sirius Sportster with the boom box and home kits. I could only get a faint signal at home, despite the fact that I am in a suburban area with no obstructions. I could not get a signal at all in my office. I have a second floor office ...

Sirius has the worst customer service I have seen in years. Try calling and holding for customer service, an hour plus and no living person. Basically, they don't answer the phone or emails. Now content, I have both XM and SIRIUS one in each of my ...

HORRIBLE!!!! This company doesn't seem to want anyone to sign up and pay for their service. The web site is terrible and they ran a Christmas season rebate program that had to be activated by December 31. The problem is that Best Buy, their recommended ...

My Letter to Sirius I am writing to you to discuss the worst customer service experience I have ever received. I have made a total of 26 phone calls to your Customer Service centers around the U.S. since December 2. I have spent no less than 8 ...

If you don't mind that you are charged illegally with fees, then this is the service for you. Their billing department and customer service is very bad. VERY BAD. If you want their product, then find a way to pay for it without disclosing any bank ...

I have been a SIRIUS customer for over 1 year. I have 2 portable audiovox units. I also have a XM unit I bought for my boat. The programming is similar, but I have found that (a) the customer service at SIRIUS is bad,(b) the product selection for XM ...

Customer service is awful. I received the Sporter model for Christmas and activitated the unit via their Web site. So far, so good. Unfortunately, the radio didn't receive the activation signal, keeps saying "Call to Activate" on the main screen, 10+ ...

ditto on the horrible customer service. Tip: if you call and the person says we have to transfer you to the Ecommerce Dept, tell them to press #0710. It has taken us many hours of frustrating phone calls to the Ecommerce phone number 800-422-7142 to ...

I have been a customer of Sirius since 2005 I just recently wanted a new Radio and to upgrade my Subscription to a Life Time.  I thought this was going to be a simple thing to do.  I was wrong!!  This process took almost 4 hours on the ...

WARNING: IF YOU DO NOT RENEW YOUR SUBSCRIPTION, SIRIUS WILL TURN YOU OVER TO A COLLECTION AGENCY!!! After prepaying $144 for one year of Sirius Satellite Radio, I decided not to renew my subscription to see if I missed the programming. Sirius ...

I bought the Sirius Radio service a month ago, paid all the fees & gave a credit card for monthly billing. Sirius sends an email saying my account is past due-I don't get it 'cos it's tied into a credit card. I scrutinize it in case I'm being phished & ...

We purchased an additional receiver based on a rebate offer they had online. Buy an additional receiver, get $150 back. We submitted ALL required documents, including the UPC off the container - but about 6 months later we get a notice apologizing as ...

Watch out for Sirius Customer Service!We let our subscription lapse but then decided to reinstate it.  We called and stated we wanted to reinstate our subscription.  Automatically we were put on hold for 10 minutes and one our cards was ...

I bought a Sirius radio from Radio Shack. It performed miserably because of signal problems. Countless hours on hold, listening to dreadful phone music and being told how important I was, brought a replacement unit that worked worse than the original ...

I received, essentially, a "Come back to SIRIUS" letter stating that they turned my SIRIUS Radio back on until March 25, 2009; which I cannot confirm, and that I could "Save now and get 3 months for the price of 1!"  So, who wouldn't call to ...

I just canceled my 2 year Sirius subscription today for several reasons. I originally subscribed to Sirius for Howard Stern (not to everyone's taste, I know, but I found him entertaining on terrestrial radio and he was a huge draw for millions of ...

Setting up the receiver and registering on line was a piece of cake. No problems at all. I bought a Blaupunkt receiver that sends the satellite signal to my FM radio in the car.... it also sends it several hundred feet beyond the car which allows me to leave it on in the car, and listen in my office on my FM radio.

The really annoying thing is that at almost every overpass, the signal drops out a few seconds later. I thought there was a buffer to keep that from happening, and the Blaupunkt was defective, but the other comments seem to show the same problem. I'd like to hear from others about this.

My receiver quit working after two months of service. Worst possible response from Sirius: There are no replacements available for product support customers. Only available in stores to new customers! Further, they haven't had any since Christmas and don't know when they will get any. Incredible! You can buy a new one but you can't get your existing one repaired or replaced. Best they could do is deactivate the service. In the meantime, I go back to life before Sirius. Also, calls to their "Director of Customer Care", (Mr Joe McGinnis) are a waste of time because Mr Director doesn't return calls to customers in his care.

I have enjoyed Sirius so far. Programming is good, and I pick it up good in the Kansas City Metro area.


One of the reasons I subscribed to Sirius, however, is that they claim on their web page to provide streaming for their service through the internet. I wanted to listen at work. The problem with that is that it is not all of the channels, but rather just the music stations. I can stream music stations through Yahoo or Real networks and have the ability to skip songs that I don't like, for FREE! I wanted streaming satellite radio for the news/talk/entertainment streaming. You don't get that. Only on the FAQ section on their web page do they say that...not on the page where they advertise their streaming content. I think that's deceptive.

Overall, though, in my car, its fine. I don't recommend them, however for the reason I stated above.

For Christmas, my wife and I received both a Sirius and XM subscription & receiver. She has the Sirius, and I the XM. However, I look for every chance to drive her car!

The biggest difference I've seen between the two is the programming. With XM, I spend all my time going through the channels trying to fins *something* I like. With Sirius, I always have to choose which song/content I like *better*. I'm not sure why, but XM's programming is pretty awful. For example, the "Decades" channels, particularly the 80s and 90s, always seem to be playing something that I don't recognize. It's like they're playing the greatest B-sides from those decades.

BUT, this review is about Sirius. While I do have issues with signal problems (trees, bridges, etc.), overall I'm very, very pleased.

This company will loose any customer that has to deal with their warrantee department. If there's any problem (and it seems like many people have them), you have a minimum wait time of 3 months without your radio. When, and if, they replace the radio it will be a refurbished one. If you are lucky, the 'new' radio will 'work'. If you do want to talk with a rep., it will be a minimum of a 45 minute wait with the most horrendous elevator music imaginable.

I do have to admit that I like the Sirius music selection and the DJs, but that will be the only compliment that I will give them. I don't recommend Sirius Satellite Radio, unless you want to pay a monthly charge for nothing.

Absolutely the worst customer service I have ever had. Have the maximum 5 subscriptions per account with 1 year of service for each. Each was billed to different credit cards. Sirius must draw straws as to which card they "feel" like debiting. What a disaster! One account holder was billed for three other subscriptions that came "due"and he only had his unit for 3 months. Go figure, obviously Sirius hasn't. Can't get any reply on email nor can anyone I've spoken to help. I've been given a multitude of phone numbers to no avail. My recommendation unfortunately would be to count your losses and cancel or change credit cards or bank info. They WILL steal from you and there is not much you can do. Stern and co. should be red in the face to be associated with these crooks. GRRRRR!

If you have no ordering, fulfillment, shipping, or billing issues with this company, you'll be in 7th heaven! The music assortment couldn't be better. I, however, had issues with all of the above, including overcharges of more than $250. There customer (dis) service is the worst on the planet. No one is empowered to do anything; whoever you speak with will tell you precisely what you want to hear and then not follow up on anything. The company does not respond to emails; they do not return phone calls. I purchased 3 units...love the music...TOTALLY regret doing business with Sirius.

I ordered a Jeep and decided to upgrade the radio to a satallite radio for an extra $200 but it inc. a free year subscription to Sirius. I listen to the regular radio the majority of the time. I have 2 favorite local stations, non of all the stations Sirius offers. Not only do they play better songs but the music is clearer on my local stations. When you listen to the satellite you lose the station when you go under a bridge or if there is cloud cover. It also takes a few seconds before it picks up a station when you change stations.

Friends that have played with it have been disappointed as well.

I will NOT renew.

I sold my car, called Sirius and cancelled service.

A few months later, I get collections calls from NCO Financial. They also send me collection letters as if I am a delinquent.

I called NCO, they have a VM box, left 3 or 4 messages, nobody called back.

I called Sirius; they said I don’t owe them any money and gave me the same NCO Tel#.

This was an endless loop, it takes 30 minutes to talk to Sirius and the VM with NCO is useless.

The Charge was for $28.05 and I was afraid those bastards at NCO would mess up my credit, so I sent them a check.

Its sad how they were successful in making me pay for something I didn’t use or have and get away with it because I was afraid they would screw up my good credit.

These collections agencies are the scum of the earth.

Let me know if you have a similar situation, with enough people we might be able to class-action sue them!

Sure purchasing your new radio online is easy enough, but if you get the thing in the mail and something is wrong with the unit plan on being on hold and transferred for over an hour!! Sirius seriously sucks in customer service!

My car streo has no line-in. THe Sportester has a built in FM transmitter, but the sound quality was too low in my car. THe customer service people were very friendly, but could'nt fix the problem.
I may consider getting a dedicated car stereo in the future, but right now its too expensive.
Bottom line, if you dont have a line in in your car, dont get the plug-and-play sets.

I no longer receive Sirius Satellite Radio, but not for lack of trying.

I signed up when Howard Stern began broadcasting in January. For 8 months, Sirius automatically deducted the cost from one of my bank accounts.

Something went wrong in September and the payment was not deducted. I still don't know why but it wasn't due to lack of funds. Anyway, I began receiving automated emails demanding payment, so I called their customer service number and got through to a woman who, yes, sounded like she was in India.

I gave her all my information including my bankcard information and she assured me that Sirius was having 'system problems' and that my account was now fine.

But it wasn't! I continued to receive automated emails stating that I must pay 'or else.' I sent no fewer than five (5) emails to them.

No response from a real person. Ever.

So, in October the service stopped. I'm going to get an XM radio subscription now because I like commercial-free music.

I *was* a Howard Stern fan for 15 years...

Can't live with it, can't live without it.

Love
- commercial free
- s-seek lets me know when my favorite songs are about to come on
- good selection of songs (although "urban" listeners are limited to rap or slow jams, no real in between)
- unique programming, only on satellite can G-Unit interview Dan Aykroyd

Hate
- billing policy, they charge your card without warning
- customer service, it takes 45 minutes to find out that you were billed in error and a week to have the charges refunded
- poor reception at home

Been a loyal Sirius customer for years.  I put in a Sirius tuner in my BMW Z4.  Advertised with free year of service.  I go install then to activate and it says I have to pay for subscription.  So I pay for Sirius Everything thinking my free year issue will be resolved by vendor and Sirius and I'll get my money refunded.  NOPE! I have been elevated to corporate numerous times know with no avail  This all began OCT 2008 and still no resolution.  Great programming, horrible customer service.  BTW I cancelled a subscription from my truck (sold it) and the refund can inside of one week!  What's worse is they know the refund is due and they can't seem to release it!!!! 

My experience has been horrible! I am still waiting to be able to subscribe to Sirius. I bought the radio from one of their approved vendors only to find that they couldn't process my SID number. I was told that they would get back to me in 5 -10 business days!! Long enough, yet they still haven't got back to me (13 business days!). They suggested I take my radio back to the vendor (it's already installed in the car). I guess they really don't care if you subscribe when it's too much trouble for them!

We ordered a Sportster for my husband and when it was delivered, the FM transmitter was non-functional, so it couldn't even be used in the car. It has take FOURTEEN phone calls to Sirius (because you get lost in their ridiculous phone system, and I had to wait over an hour on hold for the warranty department to pick up my call) and I finally got an address to send the unit back to. They've told me to expect for it to take at least 6 weeks for them to send us a new one. Ridiculous! About half of my phone calls landed in phone never-never land and when I finally got to talk to a real person, they had no idea where to direct me. I'm really disappointed because I've loved having Sirius in my own car.

Anyone who goes with XM is simply missing out on the best programming for the dollar available. I wonder how long the Sirius folks can keep the boat afloat given the amount they have spent on programming.

If you don't like sports or good music packaging, then you don't want Sirius. I can't imagine that you would want XM either because XM only has one thing that Sirius does not, a portable unit, just a matter of time before Sirius has one.

Out

I've had Sirius for over a year now. In terms of service delivery, Sirius is fine. You'll lose the signal in tunnels and garages, but its satellite-so that's normal. Customer service has been satisfactory, but I haven't had any real problems, so I haven't tested it. As to programming, I'm getting ready to jump to XM. I'm a mid 40 year old who loved the old album-oriented FM stations in the 70's. Their deep cuts station, the Vault, used to be great, but is becoming just another classic rock station. You'll hear Sunset Grill by Don Henley, Dreamboat Annie from Heart, London Calling from the Clash-these were all on the charts. Their biggest disappointment is in the alternative country area. XM has a great alt country channel. Sirius has a channel called Outlaw Country, but you'll hear Dolly Parton and Buck Owens on it but not Wilco or Uncle Tupelo-it sucks quite frankly. And on all the music stations I listen too, if you listen for awhile, it becomes clear they use play lists. That is simply unacceptable for a satellite radio.

I was a Sirius customer, having purchased two units (including accessories for home use) and can report that it was a waste of my money and time. Sirius has very poor content and bad customer service.

Their content is ridiculously poor. Less than a week ago, on "SiriusLeft" a discussion topic was "hot teachers and friends' moms" who the callers had sexual relations with prior to the age of 18. Needless to say, the DJs were goading the callers on for "details" and saying how "hot" and "cool" this was (um, it's called statuatory rape).

Sirius has no customer service function. Their signal is weak. BestBuy is terrible at installing the Sirius radio tuner and antennae (it will cost me hundreds to get my vehicle back to pre-Sirius condition).

I read all of these reviews about sirius before i bought one, I cant stress enough!! don't believe the bad reviews to much I bought the Sportster R model and it works fantastic, we drove from Florida to Buffalo this weekend only dropout was when i stopped at middle pump of gas station (roof) I would agree it sounds similiar to 128K mp3's over the FM modulator, i dont know what it sounds like wired direct yet, but on that note if you are looking to replace your CD's on a high end system its not for that, its for being able to have the vast selection of good programming available wherever you go, interupted only by a tunnel, I would say for the guys complaining about dropouts there must be some hardware issues, antenna placement or quality and at $149.00 less a $50buck rebate, bought a 1 year sub for 142.50, so $250.00 total??? thats peanuts really.

The entire experience was easy and very pleasent. I was pleased on how quick the installation was. I haven't had any problems with it working in my car but at home its been a "no signal" experience. Anywhere I place the supplied antenna I still get no signal.

I purchased a Sirius Receiver last year - still in its original packaging - never opened - Sirius repeatedly tries to charge me for service - will not return phone calls and insists I called them and turned the service on. I have been waiting about 8 months for a manager to call me back but all I get from them are more bills - I had to cancel my credit card because they would not stop.

I purchased mine thru BESTBUY. Selected the "Sportster" plug and play. I'm enjoying the great selection of music from, opera to Jazz and NPR. Although the "News" channels are 'tinny' and sound like coming from a tin can.

I have had no issues with reception. I have an Outback Subaru and have antenna placed above front windshield, in front of the Roof Rack.

If you are serious about Sirius,... (sorry) go to their web site and get a free, three-day pass to listen. You'll get a pretty good idea if it's for you or not.

One thing to keep in mind is that the sound quality is no better than your FM radio. And in some broadcasts, worse.
That was my one big disappointment.

Also, they need to have (for me anyway) WORLD MUSIC, like West African, Irish, etc. Some pretty bland jazz selections, but MUCH better than than the Country-Western crap you get here in the South...

My Sirius radio was installed in my new Jeep Grand Cherokee when I purchased it. I received a free one year subscription. I have since "re-upped" for another two years.

Since my wife and I travel a lot, it's been a pleasant experience being able to have a consistent radio station and avoiding the headache of "surfing" the dial or swapping CDs in and out of the radio. This is definitely the "up" side of Sirius.

For my buck, customer service with Sirius has been average. Call center people were courteous but not really cheerful. Now the down side...

Reception. More precisely, lack thereof. My goodness, people, this is SATELLITE! Don't satellites "cover the earth?" Why the dropped signals? While it's true that I receive a signal more often than not, it's the "not" that really yanks my chain.

I'll live with the system but, for goodness sake, I hope Sirius fixes this fast. There are only so many times a day I can grit my teeth before my dentist gets on my case about it!

When satellite radio first came out, I thought it wouldn’t last, "who will pay for radio." Then regular radio got more and more crapyer, more commercials, the same 3 songs over and over, annoying kiss a$$ DJs and the list goes on and on. But, I still wasn’t going to pay for satellite, until Howard was going to leave!!!!! Then I had no choice, Almost 2 years later and I couldn’t be happier with Sirius radio. Lots of choices, 3 Trans and club channels and Howard 24/7 and best of all, no commercials, this is the best radio on radio, I would gladly pay 25 a month for this service :)

Waiting on a rebate check for 8 months now. I call once a month and each representative has a different excuse and a different solution, none of which work out. I will NEVER buy anything from Sirius again (including radio) until they can un-screw their operations!

I have been a Sirius subscriber since the beginning, how long is that four maybe five years. I have had only a few occasions when I needed to contact customer service. We enjoy our service both at home and in our vehicles. I recently had a change in my credit card due to theft. I called Sirius to update them with my new info. Where in the world is their customer support, every time I have ever called I get a person who can barely speak English, let alone understand what I am trying to tell them. I don't think it is unreasonable and I know it's not illegal to require that employees speak and understand English. Not to mention that now I have had unauthorized charges from Sirius on my account, and yes it is from Sirius, my bank verifies it, and I can't get it resolved. I am now waiting on a customer service manager to call me back, I will be shocked if someone does. Come on
Sirius you have great radio, bring your customer service up to par. If not when the market becomes competitive, I'm gone.