Skatebuys

I was looking to upgrade my roller skates to something I could use both outdoors on the bike trail and indoors at the rink.  Until I found Skatebuys, any set of skates plus wheels was going to be out of my price range.  The ordering process was ...

I wanted to order a Zuca bag with a pink frame for delivery by Christmas with 13 days left. Zuca's direct web store said they were flat out, there would be no more pink frames before January. I placed my order with Skate Buys instead on December 12. ...

WOW, just wow, I wish I had read these reviews first!! I agree with all the other horrible reviews, this place has absolutely NO customer service! If you do get someone to answer their number be prepared to talk to a very sirly gentleman who couldn't ...

The worst buying experience EVER!!  I really wish I would have searched out reviews on this place beforehand!  His prices are comparable to others, but customer service is almost unheard of.  You can never get through to the 866 number, ...

Horrible, awful, terrible -- do not order from this company. I have no idea how they stay in business. As other reviewers have found, this company has ZERO customer service. To be fair, I should say that some time ago, my daughter ordered ...

It was a real leap of faith to order anything from SkateBuys after reading the (very) bad reviews here. BUT, my sweet daughter fell madly in love with one of their ice skating outfits and, despite my showing her many other outfits from other sites, she ...

the worst experience ever.i purchased two pairs of skate for Christmas gifts. the order was shipped on time,but when i received the skates one pair looked like it was used. it had water stains with some rust on the blades, box was very beat up and on the ...

I never received my item!!!I will never purchase anything from Skatebuys again. Customer service was the worst! They only responded after I opened a claim with Paypal and then offered no resoulution to the issue of NEVER receiving my item. I contacted

I ordered 3 pair of tights and got a prompt email saying they were on back order but no indication of when they might be available. 2 weeks later I got an email saying that they were shipping.  When they arrived they were the wrong size.  My

This has been my worst on-line shopping experience as well.  Ordered a dress that said it would ship in 1-2 weeks.  It's now been over a month, and nothing... no dress, no response to voicemails or

Bought some "mish-mash" wheels.  The pictures looked like standard in-line wheels but they were "mico-hub" wheels which don't take the standard wheel bearings.  They should separate these types of wheels so people don't get confused

What can i say..... i would repeat the same things than  everybodys, it is horrible and i am so frustrated about the situation. What i can say to a little 9 years girl waiting for her birthday present....nothing. Nothing because those bastard do not

Three weeks have passed and still I have not received the skates I ordered for my son's birthday.  I called customer service only to be told "you should get it this week' and another time I was told "I will call our warehouse and call you back" and

I teach consumer studies. I know better. Yet, here I am searching online for a solution to my unfulfilled and indefinitely backordered purchase. I feel so gullible and embarrassed.  NO ONE answers the 1-866 number, there's no voicemail message

122 Probe/Powerdyne Quad Speed SkatesSkate-Buys.com shipped quick.  Ordered on Monday - got them on Thursday (during the worst snow storm recorder on the East Coast).  I upgraded to the ABES 7 with Demon Wheel which were options. 

I have never been so disappointed in an on-line retailer as I have with Skatebuys.  Twice I have ordered a skating dress that was supposed to be in stock according to their website.  I was charged for the dress but over a week later, I was told

After many attempts to reach Skate Buys during its supposed hours of customer service and sales, all I got was the same recording over and over again. I also emailed, asking if the store was still in business and no response. The site wasn't working

ZERO CUSTOMER SERVICES, I keep trying to call them every day and nobody returns my phone calls, emails i even wrote them a letter and nothing. I cant believe it i ordered skates for 300 $  i dont have skates and no money i contacted my credit

I highly recommend you DO NOT buy anything from Skatebuys or Skate-buys. They are obviously going out of business because there is noone available at any of the extensions. No customer service, no new orders, no returns, and even their stores are

Placed my order.  Three days later  I tried to contact them  No answer at the 1-866-361-7306.  Looked up the business number and could not get an answer (302-798-5003).  Called   the Better Business Bureau in Claymont

I ordered from Skatebuys before I read the reviews on this site.  After reading the negative reviews here, I almost canceled my order.  Fortunately I didn't.  I ordered three pairs of ice skates on Sunday, December 14.  I received a

HORRIBLE HORRIBLE HORRIBLE!!!! Purchased the ice skates for my daughter, received in a timely manner. The REAL PROBLEM is, the blades were put on crooked, called/emailed on 8/08/08 to request a replacement. Received an RMA within a couple of hours,

As you might expect after reading this site, I too had a bad experience. Unfortunately, I didn't take the time to research skatebuys.com (also skate-buys.com) on Epinions or anywhere else until after I ordered. As I read the reviews here, most

GO TO ANOTHER WEBSITE!!! At first I was impressed with the products on the website. The website appeared professionally done and the choices were nice. However, once I placed the order and did not get much information regarding the shipping of the

Be aware; a Company with NO customer service!! I placed and paid an order 9 days ago via Skate-Buys.com. The money was taken from my account immediately and the order was put on hold without any notification and explanation. They didn't response to my

Worst online shopping experience I've ever had. First skates - backordered. 2nd skates - shipped to me broken. Telephone system refuses to connect you to a live person. Online return authorization form stuck in endless loop. Sent 4 separate emails

Placed an order with them on the 10th. Received the order confirmation. Then nothing. No notification of any delays. Then when I contacted customer service, nothing but the runaround. So, here it is: Christmas, and of course - no

Do not order from this retailer. They don't answer the phone if you have a return. They don't answer emails. Their Customer Service is absolutely horrible. My sister ordered skates for my daughter. They were the wrong size. We returned them. They

I placed an order with Skatebuys for hockey goals. They sent the wrong goals(cheaper/smaller goals). When I called, they said they would send the right goals right away. A week later...still no goals. I called again and was told they would 2nd day

Their customer service was the worst I had ever encountered on the Internet. I placed an order and was told that it would be processed within 48hours. I called 3 days later and the order had yet to be processed. During the call I was made to feel as

I ordered skates November 23rd - today is 12/20/03 and no skates. They were supposed to ship 12/6/03. Also this company does not respond to email requests for update on merchandise. They also have an extremely poor rating. Ordered as a merchant