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SmartBuy Glasses

SmartBuy Glasses

Overall service rating:  Store Rating: 3.5
Reviewed by 149 customers

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Showing 1-20 of 194 reviews Page 1 2 3 4 5 6 7 8 9 10   Next
Date Rating
Overall Rating:Store Rating: 5.0
 

Excellent

by , Feb 24, 2014 Rated a Helpful Review
I placed my order for my glasses at the SmartBuyGlasses website on 12-7-13. My order was for a Persol frame with a progressive lens. My order was quickly confirmed by email and I was given contact information to communicate by email with ...
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Overall Rating:Store Rating: 1.0
 

DO NOT RECOMMEND - FOREIGN CHARGE, BACKORDERED

by , Feb 11, 2014 Rated a Helpful Review
I placed an order for two different pairs of Smith Scope ski goggles on Jan 29th. On Feb 3rd, I logged in to check the status of my order which noted that both pairs were "Backordered". I did not receive an email from SmartBuyGlasses to tell me this. I ...
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Overall Rating:Store Rating: 1.0
 

Would never deal with them again!

by , Feb 7, 2014 Rated a Helpful Review
These guys have very sleezy business practices. I ordered a pair of glasses from them and they immediately billed my credit card. Then they told me that my order would be delayed while they waited to get my glasses from their vendor. After waiting 8 ...
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Overall Rating:Store Rating: 1.0
 

Stay away, no delivery and no follow-up.

by , May 11, 2013
(Not Yet Rated)
I ordered a pair of sunglasses in April. I was surprised they would not take the American Express card but understood later why American Express would not do busines with them. So I decided to use my Mastercard card (it seems that being a bigger network ...
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Overall Rating:Store Rating: 5.0
 

Excellent deal, superb service, will use again!

by , Dec 20, 2012 Rated a Helpful Review
I've ordered glasses from smartbuy twice now and both experiences were great. I ordered these beauitful Vogue designer frames for my mother on November 25, 2012. 2 days after ordering, I received confirmation of my item being in ...
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Overall Rating:Store Rating: 1.0
 

DO NOT USE THIS COMPANY! COMPLETE BANDITS!!

by , Dec 13, 2012 Rated a Helpful Review
Where do I start. Avoid like the plague. My order should have been delivered over 3 weeks ago, by Fedex. I was sent a tracking number and told my shipment was on its way. However, Customs seized my shipment and would not release as it was suspected as ...
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Overall Rating:Store Rating: 4.0
 

Very Happy no regrets at all...

by , Nov 8, 2012 Rated a Helpful Review
Had a really good experience with them overall am very satisfied.just some notes:- when ordering make sure that items that are not marked as fast shipping are not discontinued, cause you will go weeks hoping that you will get you pair of ...
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Overall Rating:Store Rating: 2.0
 

You get what you pay for

by , Oct 26, 2012 Rated a Helpful Review
Basically, ordered a pair of tom ford eyeglasses with prescription lenses in june 2012. Great pricing, they saved me $600. Waited for a month, emailed customer service, said my item was back ordered, gave me alternate options to choose from but decided ...
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Overall Rating:Store Rating: 1.0
 

Good quality product, but scam like operations

by , Oct 16, 2012 Rated a Helpful Review
I will start off with the good. The product finally did reach me and the quality of the product is to my satisfaction. Now the bad,1. THE DELIVERY AND DISPATCH DATES THAT THEY PROMISE ARE FAR FROM WHAT THEY ACTUALLY ARE. And when contacting the ...
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Overall Rating:Store Rating: 4.0
 

Some trouble, but customer service made amends

by , Sep 7, 2012 Rated a Helpful Review
It took two months and I had to write multiple emails to customer service, but they finally got my order right. I initially ordered a pair of sunglasses with prescription lenses (a model not marked as "Fast Shipping"), but after a month and a half of ...
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Overall Rating:Store Rating: 1.0
 

Waste of my time and money.

by , Aug 21, 2012 Rated a Helpful Review
I bought a pair of Ray Ban glasses(no prescription). They were fairly cheap price so i said why not! The shipping was fast, they arrived in about a week. I did not like that they were being shipped from Hong Kong. So they arrived and first thing i notice ...
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Overall Rating:Store Rating: 1.0
 

Poor Service, Haven't Received Order 6 Weeks After Ordering

by , Aug 14, 2012 Rated a Very Helpful Review
I cannot recommend buying from smartbuyglasses.com.  I initially ordered a pair of sunglasses (non-perscription) on July 4th.  The item was listed as a "fast-shipping" item, which they stated was a shipping time of 24 hours.  Upon ...
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Overall Rating:Store Rating: 1.0
 

SmartBuy Glassess = Poor Customer Service, I Will not Recommend to Anyone

by , Jul 26, 2012 Rated a Very Helpful Review
Ordering process: This was a breeze, had my prescription at hand and had my order placed in less than 5 minutes. Customer service post ordering: Extremely POOR! It turned out the glasses I ordered they had stopped that size. Not ...
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Overall Rating:Store Rating: 5.0
 

Highly recommend

by , May 16, 2012 Rated a Helpful Review
Fast trade, easy buy, so many glasses style, Safety delivery, highly recommend !! I will buy a glasses again from here. This is to give honest feedback for my recent experience with shopping with Smartbuy Glasses Canada.  Aside from it ...
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Overall Rating:Store Rating: 5.0
 

Problems may be encountered but SBG can easily resolve

by , Mar 15, 2012 Rated a Helpful Review
SERVICE-ORIENTED.SBG.trythis.c omI ordered 2 sunglasses. The first one just arrived within the expected date of arrival here in Lao. There was a problem with the payment and they advised to send documents so that they can process my order. I ...
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Overall Rating:Store Rating: 5.0
 

Costa Del Mar's at a great price, watch out carp

by , Feb 29, 2012
(Not Yet Rated)
I placed my order in early January, recieved an automatic email with the confirmation.My order was for a pair of Costa Del Mar Corbina for bow fishing in Kentucky.  We have some tourneys coming up in the spring and I needed a new set of ...
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Overall Rating:Store Rating: 4.0
 

Very happy camper!

by , Sep 27, 2011 Rated a Helpful Review
When i first called Smartbuy glasses i was told they did not have the frames i wanted in stock, but they could order them from Italy for me. That this would take a couple of extra days. The waiting time from the time i placed my order was a ...
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Overall Rating:Store Rating: 1.0
 

ABSOLUTELY AWFUL - DO NOT USE!

by , Sep 21, 2011 Rated a Helpful Review
I placed an order for prescription glasses over a month ago from smartbuyglasses.ca and have STILL not received them despite being quoted 5-14 working days.  I was originally very excited to have found such a good deal online for the glasses I'd ...
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Overall Rating:Store Rating: 5.0
 

Thank you for the experience

by , Sep 20, 2011
(Not Yet Rated)
I had a very satisfied experience with smartbuyglasses.com, and I will absolutely buy from them time and again.  While there are many facets of the experience that are good, and some not so good; there is one overriding factor that will bring me ...
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Overall Rating:Store Rating: 5.0
 

consistently high level of care

by , Sep 16, 2011 Rated a Helpful Review
For the past two years I have had a great experience shopping here for my contacts.  I have a particularly difficult prescription, and the Zero 6 contact lens is the one I have been wearing religiously for over ten years.  The only bad part ...
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Showing 1-20 of 194 reviews Page 1 2 3 4 5 6 7 8 9 10 Next