Sort by Rating |
Sort by Review Date |
| Express Reviews |
| Overall Rating: |  |
| Ease of Ordering: |  |
| Customer Service: |  |
| On-Time Delivery: |  |
| Selection: |  |
|
Would highly recommend!
by bstnet ,May 18 '09
Great experience. I called to verify the web pricing and availablity just to be sure. The gentleman on the other end of the phone was prompt, curteous and knowledgable. All went smoothly. I would highly recommend and I will do business again.
Read more
|
| Overall Rating: |  |
| Ease of Ordering: |  |
| Customer Service: |  |
| On-Time Delivery: |  |
| Selection: |  |
|
Order was fulfilled quickly and accurately.
by ssheph ,Jun 06 '08
The website was easy to navigate. Placing the order was very straight forward. And the software arrived 3 days later. My expectations were definitely met.
I ordered 25 Client Access Licenses for Windows Server Standard Edition. The certificate certainly looks official, but there are no serial numbers to reference what I purchased. It would have been nice to have had some explanation with the document.
Read more
|
| Overall Rating: |  |
| Ease of Ordering: |  |
| Customer Service: |  |
| On-Time Delivery: |  |
| Selection: |  |
|
Very good will do business again
by lazyboyz37 ,Mar 13 '08
Overall I am satisfied with my order from Softwaremedia.com and would do business with them in the future. Prices for MS Office were less expensive than other places on the internet. The order process was fast and simple and shipping was satisfactory. My order was made 3/4/2008 in the evening so it processed the next day and the product was in my city on 3/7/2008 however it was not actually delivered till 3/10 (partly because of the weekend but Im not sure why it could not have been delivered on 3/7...the Fedex info said on truck not scheduled for delivery and I paid for 2-3day service..just an FYI).
Read more
|
| Overall Rating: |  |
| Ease of Ordering: |  |
| Customer Service: |  |
| On-Time Delivery: |  |
| Selection: |  |
|
good
by lp123456789 ,Oct 01 '06
The item was delivered before the estimated delivery date.
It was exactly as I ordered it.
I had some questions about the software. The customer service representative was helpful but it seemed as though I was bothering him.
I would definitely order from softwaremedia.com again.
Read more
|
| Overall Rating: |  |
| Ease of Ordering: |  |
| Customer Service: |  |
| On-Time Delivery: |  |
| Selection: |  |
|
Highly recommended.
by binsky1 ,Oct 27 '08
First time utilizing Software media.com. Website was very useful. Excellent and timely response in assisting me with my software purchase.
Read more
|
| Overall Rating: |  |
| Ease of Ordering: |  |
| Customer Service: |  |
| On-Time Delivery: |  |
| Selection: |  |
|
They got the work done very quickly.
by ksaling ,Dec 01 '08
I had a great experiance with softwaremedia.com. They were very fast and they had a great price. It was really easy and I got the product I wanted.
Read more
|
| Overall Rating: |  |
| Ease of Ordering: |  |
| Customer Service: |  |
| On-Time Delivery: |  |
| Selection: |  |
|
Quick, Satisfactory, Efficient
by russmcguire ,Sep 17 '06
Easily found the software I needed. The description was clear and sufficient for me to understand my purchase. The website was well designed, allowing me to do some unexpected browsing, as well.
Read more
|
| Overall Rating: |  |
| Ease of Ordering: |  |
| Customer Service: |  |
| On-Time Delivery: |  |
| Selection: |  |
|
great software vendor
by csh2534 ,May 05 '09
great service with fast on time delivery
their cs reps were very helpful too
we would buy from them again - great software vendor
Read more
|
| Overall Rating: |  |
| Ease of Ordering: |  |
| Customer Service: |  |
| On-Time Delivery: |  |
| Selection: |  |
|
You're Not Saving Dollars. You're Being Defrauded!
by hallplante ,Jul 12 '06
Potential fraud alert!! This is a company that engages in bait and switch tactics. They're clever enough to cover their tracks with what appears to be courteous customer service. But they'll make you jump through multiple hoops in order to stall you so the 30-day window expires on their satisfaction guarantee. Or they'll turn the hammer on you by pointing out that opened software can not be returned for any reason. Would not surprise me if their employees were posing as phony customers in order to write positive reviews for this forum, or if they were to respond to this review by claiming that I was an "uncooperative" customer.
Read more
|
| Overall Rating: |  |
| Ease of Ordering: |  |
| Customer Service: |  |
| On-Time Delivery: |  |
| Selection: |  |
|
professional pirates
by foomonger ,May 14 '05
seem professional, but the macromedia software i bought turned out to be pirated ... and the other product i bought was advertised as full retail, but just got what appeared to be a used cd ...
do not shop there if you dont want pirated software ...
Read more
|
| Overall Rating: |  |
| Ease of Ordering: |  |
| Customer Service: |  |
| On-Time Delivery: |  |
| Selection: |  |
|
Not Honest, Bait and Switch.
by scotcpd ,Jun 09 '06
Bait and Switch! Please read this, and other reviews on other ratings sites, and see how many other people have claimed this. I ordered the Retail Box version of Windows Server 2003, and received a "media-only" copy of it, with a completely different Microsoft part #. Customer service is horrible, as they did not answer the phone during business hours (I tried 10 times). My emails were not returned. I eventually spoke with David, who advised me I needed to buy additional licensing. Next, I spoke with Todd, and after "searching their warehouse" for a retail box copy, they finally found it. We will see if it shows up...and what foreign country it is from. Be careful of copies, opened packages, and bait and switch from this site!
Read more
|
| Overall Rating: |  |
| Ease of Ordering: |  |
| Customer Service: |  |
| On-Time Delivery: |  |
| Selection: |  |
|
VERY POOR CUSTOMER SERVICE
by bronx2 ,Mar 25 '06
This is the worst service I have ever had with any online merchant. First of all this company sent me the wrong
product, which was missing some of the contents of the package as described on their website. I had to pay for
the package to be sent back to the company. After speaking to one of the managers he informed me that he will be putting another version of what I ordered into the mail ASAP (This was March 17th) and that I should be receiving it no later than 2 to 3 business days. This was last Friday. It has been over a week and I just found out from FedEx(March 25th) one week after the second purchase that it will not be arriving until Monday. I am very disappointed with the experience I have had with this company. I will NEVER EVER do business with them again and I will NEVER recommend them to anyone. Also I will be reporting this matter to the Better Business Bureau, for the poor service and misleading information.
Read more
|
| Overall Rating: |  |
| Ease of Ordering: |  |
| Customer Service: |  |
| On-Time Delivery: |  |
| Selection: |  |
|
No surprises. It works great.
by jumbleman1 ,Apr 17 '09
Ordered Windows XP Pro Non-EOM (Full retail version). I didn't find this on many other sites. On SoftwareMedia.com, it was easy to find, easy to order/checkout, and the order arrived promptly. Nothing special but no surprises either! I would shop there again.
Read more
|
| Overall Rating: |  |
| Ease of Ordering: |  |
| Customer Service: |  |
| On-Time Delivery: |  |
| Selection: |  |
|
It was great. Great price for that software.
by mattchris ,Mar 24 '09
My shopping experience was good. I couldn't believe that I was able to buy Microsoft office Home and Student for about $60 dollars less that anywhere else. Believe me I check around for prices on this software. I am very impressed. In fact I called to make sure that this was a real deal. The costumer service representative was very helpful and ensured me that this product was not a fake. you need to be careful of these things. the only thing that I would suggest is better packing when the software is shipped. When I received my package the plastic box that the disk was in was shattered. The disk was not damaged but it very well could have been. Overall this was a great value for this software.
Read more
|
| Overall Rating: |  |
| Ease of Ordering: |  |
| Customer Service: |  |
| On-Time Delivery: |  |
| Selection: |  |
|
Very impressed with service and speed of delivery. I wil definitly use them agian.
by hotris ,Mar 25 '09
Software Media has excellent customer service. My client changed his mind twice that day so I had to phone in once to change my order and then again to change it back. Both times the sales person was very helpful. My final order was placed after noon and still shipped the same day. I consider Software Media as my vender of first choice for software products and highly recommend them.
Ernie Hatfield Heart of the Rockies Internet Solutions
Read more
|