SpyTown

I purchased two lenses from spytown and in the process wanted to clarify my order and ask additional questions. I called the 1-800 # to find that the 'sales' person was not quite rude but certainly very curt. I also discovered that the sales person does ...

Tried to place phone order on 18 November. Asked about availability, salesperson stated 4-5 days, so order from web you'll have it by Nov 28. Placed web order. Received email conformation with order number. Item did not arrive on Nov 27th. Thanksgiving ...

Shipping policy states that signature is required. However, it makes no mention that SpyTown will not allow the shipper to hold the package at their depot for pickup. So, if no one is home during the day (i.e. everybody works), you cannot receive the

Worst customer service in the world. They will take your money and then you will wait weeks and weeks to get your stuff they have no stock period! AVOID AT ALL

We ordered a Kalatel KTD 313-1 protocol convertor from Spytown .com about a week and a half ago. At first ,we were told that it would be delivered in 3-4 days....  after 3-4 days and no delivery of item, we called Spytown.com and were told

Item was misrepresented.  Thought I was buying a sony but it was not. Product has poor video and color quality. contacting the company and getting little or no response. I will not do business with this  company in the

Customer service is not a priority with this store.  They do not tell you if your item is in stock, then after you pay they post "will ship in 2-3 days".  Only after calling them (emails do no good) did they say "oh, we had shipping problems

Very,Very,Very Bad experience,  costumer service real bad attitude,they dont update the order status, told them 10 times i needed the equipment by certain date, they didnt bother to email me that my order was not on time, emailed lots of

Placed an order over a week ago, no tracking nuber, no status updates, no replies to emails.  Can't reach anyone over the phone for 2 days either.... Will never order from them

Best Experience I've Ever had buying online! I needed badly a camera to watch my cheating wife, i go on business meetings once a week and spend about 2 days out of town. I had suspected her of having sex with multiple men and one woman when i am

Thank you SpyTown staff, you guys are the best..i had no clue on what i needed and your tech support team  helped me in every stage of what i needed. I wanted to especially thank Keith, he spent alot of time with me and was so patient in listening

Great pricing on most everything they carry, BUT (and that's a big but) perhaps the worst shipping and delays. Poor customer service. Returns are not a fun thing (slow response and large fees for doing so).

DO NOT BE FOOLED BY THE PRICE, yes the price looks great, but if you need sooner than 30, yes thats right 30 days dont bother with this company. The discount they offer if you spend more than 5000 isnt worth it if you can't get the product. I recieved no

They have the best price but, their web site claims they ship in 2 -3 days, my order was shipped 1 week after ordering.  It took 8 phone calls to the store to get someone to "Check" on the status of my order.  They told me the order

NOT AGAIN - I ordered a simple voice annunciator from them with two day ground shipping. Simple, right? The price was good, but the shipping and service is HORRID. They do not provide tracking or update their order status database, and do not

worst of the worst!  3 weeks and counting on purchase of three cameras that everyone else has on the shelf.  They don't stock anything!  Worst customer service I have seen besides Verizon!  Never,   Ever, 

I bought from Spytown the Cyrex HFX-800M video intercom with an additional EX-800D door camera.Monitor stopped working after 10 min. without any apparent cause.  The problem showed up in the programming Menu mode: screen was blanking in one sec.

I had a great experiance with my last order.  I placed and order online but was able to get help to verify i was getting the right parts that worked from somone that knew their stuff.  I could not get this on a few other sites which i wont