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HomeWeb Sites & Internet ServicesOnline Stores & ServicesSquareTrade Inc

SquareTrade Inc

Overall service rating:  Store Rating: 4.5
Reviewed by 646 customers
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Showing 241-255 of 305 reviews Page 1 ... 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21   Previous   Next
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Overall Rating:Store Rating: 5.0
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pleasure to deal with fulfill their warranty without complaint or hassle
by joanelm ,Mar 21 '08
Square Trade is great! They are easy to deal with and do not complain one bit about fulfilling their warranty! Their service is pleasant and prompt. I have needed to make a claim with them twice now and both times they were a pleasure to deal with.
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Overall Rating:Store Rating: 4.0
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Excellent
by cita1117 ,Mar 21 '08
Excellent customer service. The claim was processed within 48 hrs with no hassels.

I will definatly use this service again.

Thank you
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Overall Rating:Store Rating: 0.0
 
Quick and easy.
by mulvaney ,May 01 '08
Fast and easy claims service -- no problems with resolving my claim at all. All it took was a phone call and printing a pre-paid mailer. Then the turn-around was very quick.
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Overall Rating:Store Rating: 5.0
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Very inexpensive, great service, worth every penny!
by danshemi ,Oct 22 '08
Our son's laptop failed 10 months after we bought it used on E-bay. After sending it to Square Trade Inc., they quickly reimbursed us the purchase price, and we were able to get our son another laptop within days. The cost of the warrantee was very reasonable, and the service was fantastic. We have coverage for 4 laptops and a flashdrive with them now!
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Overall Rating:Store Rating: 4.0
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If you're going to buy "used" get Square Trade
by remlap48 ,Jan 18 '09
It's a simple GOOD news, BAD news,GOOD news story here. First the good news... Found a real good deal on a used LG dvd/vcr recorder on ebay. Bad news, after only 3 or 4 months of working perfectly fine it suddenly decided to totally freeze up, and basically turned into a 15lb paper weight. However, more good news, I had purchased  a Square Trade warranty for my newly acquired paper weight, and within just a few days, a couple of email correspondences, and a free UPS shipping label emailed to me, Square Trade  had the defective unit in there hands, and I had my full purchase price deposited back into my Paypal account. There's no doubt in my mind. Square Trade is the most sensible, and economical warranty protection out there.
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Overall Rating:Store Rating: 5.0
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A great place to get a warranty for a very fair price!
by bonidriver ,Oct 21 '08
I have several plans with Square Trade but hoped I would not need to use any,but as luck would have it one of my digital cameras purchased on Ebay decided not to power on.I put in my first claim online which was really simple.You just follow the directions and within a day or two you receive instructions on how to send in your item.Once it is received and inspected you get more emails updating you until your item is repaired or paid out.My claim was settled in about a week.I am very glad I purchased the warranty and will continue to deal with a great company like Square Trade.They really do stand behind their word.
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Overall Rating:Store Rating: 5.0
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Square Trade is a great company to buy from.
by jlynnd ,Oct 13 '08
I bought a Sony DCR-SR42 Camcorder after a couple of months it started to lose focus so I filed a claim. Within one day I had a response they approved my claim. Two days later I had a UPS 2nd day mailer to send it back to them. I sent it in to be repaired and it could not so they reimbursed me within 5 days the full purchase amount. I am very pleased with the Square Trade Service. I have a second warranty with them and plan to purchase a third one. I hope that I do not have to use them but glad to know they are there if I need them. What an great company I highly recommend them to anyone who buys an electronic product. Their warranties are better then the manufactures warranty that comes with your product. Their prices are more then fair and customer service does a great job following up on their claims to make sure you are satisfied with them.
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Overall Rating:Store Rating: 5.0
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Highly recommended on every level - real pros!
by brenbeggs ,Mar 22 '08
The absolute best experience when dealing with an appliance failure - fast, easy and great to deal with. Much better than other warranties I've paid twice the amount - with less than half the service. Highly recommend!
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Overall Rating:Store Rating: 4.0
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It was a bit slow initially, but it resolved quickly.
by adnelson60087 ,Mar 07 '08
Delivery speed was great, order accuracy was fine, customer service should be more available outside of current hours, but i am very happy with the overall service of the work done on my computer.
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Overall Rating:Store Rating: 5.0
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AN AWSOME COMPANY!
by kixxiespaz ,May 02 '08
I had the best experience with square trade. I would take their warranty service again when I purchase another electronic.. The people there are very nice and understanding , as well as, quick and easy with their service. I was helped everytime I had a problem and they were awsome. I would consider the square trade team to anyone if they need a warranty on an item!!
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Overall Rating:Store Rating: 5.0
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Awesome
by dot7345 ,Aug 05 '09
I was very satisfied on how quickly and efficiently the customer service and repair department made a determination on my product. My refund was issued as quick which I appreciated. I was kept informed via email every step of the way which I really appreciated. I have 2 other warranties still with square trade and i will continue to get them when needed.
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Overall Rating:Store Rating: 5.0
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What we wish every company was like.Totally out of the ordinary.
by merrymakers ,Aug 05 '09
Bought a Wolfgang Puck pressure cooker on EBay December 2008. Shortly after that I received an email from Square Trade, Inc. offering a warranty on my purchase. I procrastinated for a while and deliberated about it, but the price was so reasonable and the claim so good that I decided to take advantage of it. Then promptly forgot about it.
I used the cooker for 8 months with no problems when all of a sudden the lid broke. That's when I remembered the warranty and contacted Square Trade by email.  The online form was alittle confusing, but I received a phone call from a very very nice lady named Bea who took down all the information and faxed me a affidavit right then. I signed it and faxed it back and had the refund for the cooker in my pay pal account less than 12 hours later. This company is great, efficient and better yet, does exactly as they promise. I just wish I could put a warranty on everything I own with this company!
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Overall Rating:Store Rating: 1.0
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horrible
by sajfljfs ,Mar 15 '09
What a ripoff.  Square Trade denied a claim based on a cosmetic defect that the item arrived with.  Want to get cheated? Buy one of their warranties.
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Overall Rating:Store Rating: 1.0
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SUCKED!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
by toma3729 ,Jun 23 '08
This is the biggest RIP OFF.
STEER CLEAR!!!!!!!!!!!!!!!!
Everything is fine until your item breaks. Then the fifty questions!!!
Oh! You accidentally dropped it? or Oh! Something fell on it! WE DON'T COVER THAT!!!

You Suck SquareTrade!!!!!!!!!!!!!
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Overall Rating:Store Rating: 5.0
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I have been very pleased with their service when a claim was presented.
by blmullins ,Mar 04 '09
I have purchased several warranties with Square Trade and presented a claim twice.  They have been very quick to respond with information on the product and I find their prices very reasonable. 

 
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Showing 241-255 of 401 surveys Page 1 ... 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27   Previous   Next
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Overall Rating:Store Rating: 5.0
 
Dec 14 '07

very good
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Overall Rating:Store Rating: 5.0
 
Sep 01 '07

purchased warranty for laptop from ebay, price and services excellent. haven't received laptop yet, I am hoping that the service advertised is as said. thanks
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Overall Rating:Store Rating: 5.0
 
Dec 01 '07

Love It!
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Overall Rating:Store Rating: 5.0
 
Aug 17 '07

Seller emailed me 6 business days after I purchased product and informed me my product could not be shipped due to damage. They did not have anymore of the TV's I wanted in stock but gave me the option of getting a different TV. The TV they offered was actually an upgrade and then they shipped it to me quickly. I am very pleased with the product and the service.
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Overall Rating:Store Rating: 5.0
 
Dec 29 '07

Purchased warranty for a computer monitor on-line. Easy to understand web site; site is very user friendly. Prompt verification of policy purchase. I am a repeat customer and will continue to use them for warranties for on-line purchases.
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Overall Rating:Store Rating: 5.0
 
Jun 20 '07

Excellent Service; will definately consider purchasing squaretrade warranty on my next purchase of electronics.
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Overall Rating:Store Rating: 5.0
 
Nov 06 '07

Easy, fast and a great value!
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Overall Rating:Store Rating: 5.0
 
Dec 12 '07

great
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Overall Rating:Store Rating: 2.0
 
Dec 31 '07

Inasmuch as I paid a goodly sum for this item - money which the buyer has enjoyed since purchasing on eBay - it would have been courteous if the seller had done the research and provided the requested information to me, vice telling me to contact DHL. The seller did not even provide a phone number for DHL. I'm sorry but this doesn't cut what I call good PR on the part of the seller.
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Overall Rating:Store Rating: 5.0
 
Aug 31 '07

A good place to do business.
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Overall Rating:Store Rating: 4.0
 
Dec 06 '07

I was told that I could get the warranty on another product that I ordered from another merchant on e-bay (another Thinkpad) when I tried to register it and buy the warranty, I could not.
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Overall Rating:Store Rating: 4.0
 
Nov 21 '07

It was all good
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Overall Rating:Store Rating: 5.0
 
Dec 31 '07

Quick and easy.
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Overall Rating:Store Rating: 5.0
 
Nov 24 '07

Went ok.
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Overall Rating:Store Rating: 5.0
 
Jan 27 '08

It was quick and easy and cheaper than going somewhere else for my warranty.
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Showing 241-255 of 401 surveys Page 1 ... 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 Previous   Next




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