HomeWeb Sites & Internet ServicesOnline Stores & Services
Stair-LIft

Stair-LIft

Overall service rating:  Store Rating: 3.0
Reviewed by 20 customers

  View Information
  Read Reviews and Surveys


Read Reviews  
Showing 1-20 of 20 reviews    
Date Rating
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:

Terrible customer service

by , Oct 24, 2013 Rated a Very Helpful Review
My experience started off okay but then quickly degraded to great frustration.  I purchased a stair lift for my elderly parents.  I purchased the unit online and spoke to a customer support person who was in charge of my purchase.  I had ...
Read the full review
Overall Rating:Store Rating: 5.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:

The Ameriglide Company makes the difference

by , Jun 6, 2013 Rated a Helpful Review
My parents wanted a stairlift and since they are influenced by TV commercials they thought they knew what they wanted.  Fortunately I knew this was something that should be based on research and not by the number of commercials they have seen for a ...
Read the full review
Overall Rating:Store Rating: 5.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:

great product and very nice salesperson

by , Dec 3, 2012 Rated a Helpful Review
Delivery was right on time as promised and everything was included in the box which sometimes doesn't happen with put together items. Customer service is exceptional and the young man was very patient with us while ordering. The measuring chart that you ...
Read the full review
Overall Rating:Store Rating: 2.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:

"Very disappointing!"

by , Aug 18, 2012 Rated a Helpful Review
AMERIGLIDE RUBEX AC STAIRLIFTOn July 16, 2012, I purchased the above listed stairlift by phone,  from Ameriglide, Inc., in Raleigh, NC. I made the purchase on Monday morning in roughly 10 minutes and charged the total of $2673 to my Visa ...
Read the full review
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:

Non-existent customer service - warranty include parts but not service

by , Jun 1, 2009 Rated a Very Helpful Review
I called Ameriglide and was connected with a very helpful salesman. He asked me several questions and had me do some specific measurements. All told I spent about 20 minutes on the phone and ordered my stair lift. One week later it arrived.On ...
Read the full review
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:

Buyer Beware! Little to NO customer service!

by , Jan 6, 2009 Rated a Helpful Review
This company fails when it comes to customer service. Their word is not worth the breathe that pushes it out of their mouths. I placed an order and payed for measurement and installation. It took two men before they sent one that knew how to measure for ...
Read the full review
Express Reviews
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:
I will never buy anything from Amerilift again bad experience
by ,Mar 11, 2013
(Show)
This was the worst experience I have ever had. The salesperson was negligent and almost shipped the lift to the wrong place. he upslod me on a lift that I did not need. he did not really listen to what I was saying I was shorted parts that he asked me to
Read more
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:
Very Poor Customer Service
by ,Nov 29, 2012
(Show)
I am happy with the Rave Stairlift. I found the installation to be very straightforward.The instructions could have been a little more descriptive ,however everything worked out ok. I did find however the customer service to be very poor. One of the
Read more
Overall Rating:Store Rating: 5.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:
Overall this was a great buying experience for us and we are happy customers.
by ,Aug 24, 2012
(Show)
We decided to purchase a stair lift and got online and found this company. My initial interview went well and within a month we had made our decision and our stair lift was installed and ready for use. It was a very quick process and the professionals
Read more
Overall Rating:Store Rating: 4.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:
Good products - order process needs help
by ,Jul 24, 2012
(Not Yet Rated)
Ordered on-line AmeriGlide 325M Infinite - LC100.  Arrived in good condition. Trucking firm confirmed delivery time but was several hours late.  Waited for them but gave up.  They left it on the doorstep.  The recliner lift chair is
Read more
Overall Rating:Store Rating: 5.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:
One of The best product and service I've ever purchased.
by ,Feb 13, 2012
(Show)
My purchase of the Stair Lift has been one of the best bying experiances I've ever had. The order was placed over the phone with the Stair Lift representitive. I was kept infomed as to the status of the purchase and it was recieved within a week after
Read more
Overall Rating:Store Rating: 5.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:
Did not purchase a stair lift at this time. Not applicable.
by ,Nov 25, 2011
(Show)
When our mother suffered a stroke that partially disabled her, the seven of us decided to purchase a lift chair to enable her to get up/down, in/out of her chair more easily.  She loves the chair.  It is high quality, great fabric, and conforms
Read more
Overall Rating:Store Rating: 5.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:
Exception Value and Service
by ,Oct 27, 2011
(Show)
Liked the first stair-lift chair so much we bought another. My wife had a knee replaced and with a 3 story home she was isolated to the main floor. Now I have to go out to the barn or shop to get away from her. Company shipped fast, good price and a
Read more
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:
Nightmare on my street!
by ,Sep 9, 2011
(Show)
We bought a Meditek stairlift on the internet and my grandson installed it.  That was not a problem.  It ran for about 16 months and we started having electical and batery and charger problems. We could not get batteries even from the
Read more
Overall Rating:Store Rating: 0.0
 
I think it is great, You can exibit your feelings.
by ,Nov 23, 2010
(Show)
I purchaced a Bruno stair lift, sales person very nice but when troubles arose there was no help, in fact I have been unable to locate a phone number or address for Bruno other than sales. When you call a dealer and ask for trouble shooting the controls
Read more
Overall Rating:Store Rating: 5.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:
A great experience
by ,May 16, 2007
(Show)
The Ameriglide stairlift has been a godsend for my grandparents. It allowed them to be able to stay in their own home. I was very skepical at first ordering online. However, after talking with Dave, he made the entire process go very smoothly and easied
Read more
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:
How not to try to save money -- what a hassle
by ,Nov 9, 2006
(Show)
I ordered a stairlift from an on-line dealer for my mother. It took almost 2 weeks to arrive, and when it did the track was dented. It took another week to sort out the damage with UPS and the vendor. When I finally got the track it wouldn't go together
Read more
Overall Rating:Store Rating: 5.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:
Totally satisfied with their product, service, knowledge, and support. We can highly recommend this company.
by ,Sep 11, 2006
(Show)
Outstanding product. Easy to install, high quality, exceptional support. What more can I say, if you want a stair lift by
Read more
Overall Rating:Store Rating: 5.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:
Great price. Sales staff really knows their stuff.
by ,Nov 23, 2005
(Show)
Stair Lifts.net store shipped my product to me as promised. This lift has been a tremendous device in my home. The sales staff was friendly and knowledgeable. I did a lot of comparison shopping, and found Stair Lifts to be the best overall price.
Read more
Overall Rating:Store Rating: 5.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:
Great stair lift, delivered right on time.
by ,May 30, 2004
(Show)
Fantastic unit. Arrived in less than a week. Easy to install with excellent directions. Works like charm. Ordering was easy and
Read more
Showing 1-20 of 20 reviews  

Read Surveys Where do surveys come from?
Showing 1 survey    
Date Rating
Overall Rating:Store Rating: 5.0
 
Jan 24, 2013
(Show)

Fast and Complete
Read more
Showing 1 survey