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SuperBookDeals

Overall store rating:  Store Rating: 3.0
Reviewed by 194 customers
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Showing 1-15 of 70 reviews Page 1 2 3 4 5 - View all   Next
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TERRIBLE, HORRIBLE CUSTOMER SERVICE, APPALLING, CROOKED.

by cupcake51005, Feb 13 '10
BUYERS BEWARE, THEY ARE CROOKS!. I purchased a textbook from from them on Amazon.com on January 10th. I found out I was not able to get into the class I bought the textbook from literally the day after I bought the book. I contact SBD to tell them to not ...
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Inconsiderate, horrible customer service

by myownlttlewrld, Dec 18 '09
I don't think I have had any worse e-purchase experience.  I ordered the Complete Calvin and Hobbes intending it to be a Christmas gift.  The order went through, and I got a confirmation email with a link for tracking the shipping.  A week ...
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Unprofessional and unhelpful.

by nursecait108, Dec 17 '08
Amazon.com did not have the book I wanted in stock but I found the book I wanted here. I placed the order and waited. Two weeks later, I still had not received the book so I checked on the status of the order and it said it was cancelled. I was never ...
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Also go by thebookpros on ebay... worse experience ever!

by onebaddogo, Sep 29 '08
They also go by the name thebookpros on Ebay...Sent book back and have been waiting more than a month for a refund of over $133 for a book. After 5 emails, no response until I notified Ebay to file a claim. This is the only thing that got there ...
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Dishonest, dishonest, dishonest.

by zenock, Jan 28 '08
I ordered my book at 10:02 PM on 1/14/2008, 1/15/2008 12:02 Eastern time which is what I believe they use. On 1/21/2008 at around 11:00 PM I checked the status of my book. It showed: Not yet shipped - Quantity Ordered: 1 I thought maybe they ...
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Very unpleasant and tiresome. Profit is more important than service and common courtesy.

by wilhelmmeister, Dec 04 '07
I have bought from superbookdeals before and have been very satisfied with their service, but on this last occasion the (new) book was obviously damaged before it was posted. I wrote to the company and they offered a tiny reduction in price, but I ...
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fraud: buyer beware

by jknecht, Apr 19 '07
This was my single worst online shopping experience ever. For perspective, consider that I purchase an average of a few books a month, and have done for 7 or 8 years, all online, and superbookdeals is the worst. Here is my experience: Jan 14th, ...
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Let the Buyer Beware

by vatechhokies50, Dec 19 '06
Epionions is the best web site... it will let us provide open, honest feedback on the performance of Superbookdeals, which needs massive improvement... I caution users from purchasing from the company... they do not keep inventory on hand and purchase ...
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SuperBookDeals' service was extremely poor and they lied.

by gubchub, Feb 17 '06
I came to SuperBookDeals through Amazon. They seemed reasonably well rated by other users and acknowledged my order when it was placed, giving me a delivery date about two weeks down the line. They also took payment almost immediately and their website ...
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they drop ship; VERY SLOW delivery; other problems.

by avidreader23, Sep 02 '05
I ordered a textbook on August 22. My son needs it for his math class. Here it is Sept. 2nd, and it still hasn't arrived. I've ordered over 100 books from third-party resellers on amazon.com; this has got to be the absolute slowest. When I called ...
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Superbookdeals.com sucks big ding dongs!

by sillieebunniee, Sep 22 '04
Superbookdeals.com sucks big ding dongs! Not only do they have bad service, they have bad customer service. I ordered my database textbook from them on September 1st and to this day (9/22) I haven’t received it yet. So on the 20th day, I sent a complaint ...
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Buy school books here - if you want to feel used, lied to and ignored.

by feelinbooby, Sep 09 '04
I placed my order the night I found out what book was required for my class on the 24th of August. I thought I would be smart and buy the book at the school bookstore and return it in time to get the full refund, but have the book a few days after that. ...
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Overall Rating:Store Rating: 1.0
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Never received book but was charged (the bookpros)
by taft81459,Aug 24 '11
The Books Pros...The worst online order that I have ever had. I ordered the textbook on July 29th, the charges went through the next day, now it is Aug. 24th and still no book. I have had to buy the college text book from the book store, so I'm out the
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FRAUD!!!
by carolegene64,Jun 14 '10
I purchased a book from this seller on Amazon's web site.  They have refused to issue a credit on a returned item they know has been returned via UPSs tracking device. DO NOT BUY FROM THIS SELLER, so far this company has committed fraud in
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Date Rating
Overall Rating:Store Rating: 1.0
 
Jan 18 '12
Very disappointing as we missed a birthday present
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Overall Rating:Store Rating: 4.0
 
Aug 15 '11
Order handled well, but shipping communication could be better.
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Overall Rating:Store Rating: 4.0
 
Aug 04 '11
Would prefer to have better contact procedures rather than a standard automated...
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Overall Rating:Store Rating: 5.0
 
May 08 '11
very satisfied, thanks.
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Overall Rating:Store Rating: 1.0
 
Feb 16 '11
Paid for the book, still hasn't been delivered.
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Overall Rating:Store Rating: 5.0
 
Feb 02 '11
My order was handled professionally and promptly.
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Overall Rating:Store Rating: 1.0
 
Jan 22 '11
Poor service. Order cancelled with no explanation. Would not use this merchant...
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Overall Rating:Store Rating: 5.0
 
Oct 17 '10
Worked out fine.
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Overall Rating:Store Rating: 5.0
 
Oct 11 '10
Great
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Overall Rating:Store Rating: 1.0
 
Feb 19 '10
After taking my order, SuperBookDeals sent me an e-mail saying that they would...
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Overall Rating:Store Rating: 5.0
 
Feb 18 '10
I have ordered twice with Superbookdeals and have received the merchandise on...
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Overall Rating:Store Rating: 5.0
 
Jan 27 '10
Expected book received at a great price.
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Overall Rating:Store Rating: 5.0
 
Dec 30 '09
Great to deal with. The book came right away and was in excellant condition....
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Overall Rating:Store Rating: 5.0
 
Dec 13 '09
SuperBookDeals is an excellent source. I have recommended it and I will shop...
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Overall Rating:Store Rating: 1.0
 
Sep 09 '09
SuperBookDeals does not really sell or ship any books. It is an ID scam, They...
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