SuperBookDeals

BUYERS BEWARE, THEY ARE CROOKS!. I purchased a textbook from from them on Amazon.com on January 10th. I found out I was not able to get into the class I bought the textbook from literally the day after I bought the book. I contact SBD to tell them to not ...

I don't think I have had any worse e-purchase experience.  I ordered the Complete Calvin and Hobbes intending it to be a Christmas gift.  The order went through, and I got a confirmation email with a link for tracking the shipping.  A week ...

Amazon.com did not have the book I wanted in stock but I found the book I wanted here. I placed the order and waited. Two weeks later, I still had not received the book so I checked on the status of the order and it said it was cancelled. I was never ...

They also go by the name thebookpros on Ebay...Sent book back and have been waiting more than a month for a refund of over $133 for a book. After 5 emails, no response until I notified Ebay to file a claim. This is the only thing that got there ...

I ordered my book at 10:02 PM on 1/14/2008, 1/15/2008 12:02 Eastern time which is what I believe they use. On 1/21/2008 at around 11:00 PM I checked the status of my book. It showed: Not yet shipped - Quantity Ordered: 1 I thought maybe they ...

I have bought from superbookdeals before and have been very satisfied with their service, but on this last occasion the (new) book was obviously damaged before it was posted. I wrote to the company and they offered a tiny reduction in price, but I ...

This was my single worst online shopping experience ever. For perspective, consider that I purchase an average of a few books a month, and have done for 7 or 8 years, all online, and superbookdeals is the worst. Here is my experience: Jan 14th, ...

My husband asked for a specific book for his birthday, which is next week, so I went to pricescan.com and found the lowest price at www.superbookdeals.com. I clicked on the link that took me right to the book but then I looked around the site for ...

Epionions is the best web site... it will let us provide open, honest feedback on the performance of Superbookdeals, which needs massive improvement... I caution users from purchasing from the company... they do not keep inventory on hand and purchase ...

I came to SuperBookDeals through Amazon. They seemed reasonably well rated by other users and acknowledged my order when it was placed, giving me a delivery date about two weeks down the line. They also took payment almost immediately and their website ...

I ordered a textbook on August 22. My son needs it for his math class. Here it is Sept. 2nd, and it still hasn't arrived. I've ordered over 100 books from third-party resellers on amazon.com; this has got to be the absolute slowest. When I called ...

Superbookdeals.com sucks big ding dongs! Not only do they have bad service, they have bad customer service. I ordered my database textbook from them on September 1st and to this day (9/22) I haven’t received it yet. So on the 20th day, I sent a complaint ...

I placed my order the night I found out what book was required for my class on the 24th of August. I thought I would be smart and buy the book at the school bookstore and return it in time to get the full refund, but have the book a few days after that. ...

I have ordered from Amazon before and received said items within days. THIS time, i ordered a book from Superbookdeals.com and am wondering if I will every receive it! I ordered it on November 25th and here it is December 4th. I realize it has only been

It took almost ONE WHOLE MONTH to arrive! No tracking number! Only delivery confirmation, which is useless to track the package. So there is no way to find out where the package is! Return Policy is bad - requires return within 30 days from the date of

I did not get the book, but on the last day of the delivery date range which was quite long, I got an email from FedEx saying there was a delivery problem with a package.  I was to download an invoice and pick up the package. I couldn't download the

The Books Pros...The worst online order that I have ever had. I ordered the textbook on July 29th, the charges went through the next day, now it is Aug. 24th and still no book. I have had to buy the college text book from the book store, so I'm out the

I purchased a book from this seller on Amazon's web site.  They have refused to issue a credit on a returned item they know has been returned via UPSs tracking device. DO NOT BUY FROM THIS SELLER, so far this company has committed fraud in

Like many others who have written reviews, I was subjected to bait and switch by this retailer, who claimed to have "more than 10 available" in stock when I purchased a book using eBay's Buy It Now feature.  Three days later, the seller, who is also

I placed an order with Superbookdeals through Textbooks.com on 4/11/10.  The description stated that the item would ship from one state away from me.  I never received a notification that my item was shipped.  I have spent all week

I ordered a book from them on February 5th. Ten days later I had not seen the book, so I went to their website to track the status of my order. The order had been canceled without any notice to me, but the title was still available in their inventory.

I ordered from "The Book Pros" on ebay's half.com, which is apparently the same thing as SuperBookDeals.  I just received the book but class already started 2 weeks ago and the book was sent to my home address because I figured that it would be

Ordered a book which they according to the website should be shipped out within 24 hours. After a week of waiting contacted customer service. They could not tell me when the book will ship and told me I'd have to wait 4-14 business days for the book to

I ordered an english book on August 31, 2009. Today is September 14, 2009 and have not received it yet. I have emailed them and was told that they could not provide me with tracking information becuase the book was purchased through another book company.

I recently had the miserable experience of dealing with Thebookpros, which is the ebay version of SuperBookDeals. All I can say is stay away from them, very far away.  I ordered two college text books for my daughter over two weeks ago. I never

Terrible, awful customer service -- book was (apparently fraudulently) advertised as in stock, but took more than two weeks for them to (claim) they shipped it out, during which time my emails asking for a ship time and/or to cancel the order were

terrible terrible terrible!!! no contact info, I had to search the internet to find a phone number, which wasn't even listed under thebookpros, but under superbookdeals(make note thebookpros phone 1-410-964-0026). Very rude personel, basically said they

This was by far the worst internet shopping experience of any kind I have had in my life. I ordered my book for a grad school class on Jan. 13. It is now Feb 11 and still no book. I have written them seven differnt emails and get the same form email

Terrible experience!I bought a book for our rural preschool library through Amazon from this company, on December 12, 2008. It was a book that a parent had requested as one of her favourites.  My aim is to purchase the best quality books

I placed an order for a book intended as a Christmas gift on 12/15.  That day, I received an email from SuperBookDeals confirming my order.  Aside from this initial email, I received no further correspondence from SuperBookDeals.  On 12/22

I have not received the book I paid for 4 weeks ago. SuperBookDeals NEVER responds to e-mails. You just pay for a book and HOPE it is delivered. No way to track it; No response to inquiries; They have a 20% unsatisfactory rating and ALL of it is

Horrible. I tried emailing them couple of time with my order status. However, no response received. I would stay away from this

I purchased a book from SuperBookDeals through Amazon because of the low prices offered. It has been 24 days and I still have not received the book. First enquired the order 2 weeks after the purchase, and the seller ensured me that the product has

I placed and order with SuperBookDeals through Amazon. I'm at three weeks and still waiting for my book. Furthermore I have emailed SuperBookDeals three times for information. They never responded. I will never do business with this

I order a book from them via Amazon on 1/11/08 and received a wrong book on 1/24/08. They first say they will let UPS to pick up the wrong book, never did. And So I returned the book via UPS and asked a refund for the shipping fee. They refused, saying

Do not order from these "sellers" or you might find yourself in my predicament. I followed to the letter the requirements they told me were necessary to receive a refund from them for an Accounting book I purchased but had to send back to them.

Terrible. They sent me the wrong version of the book I ordered. Rather than charge me the correct price for the version I received, they offered only to give me a 15% credit ($15 less than what I should have been charged). Customer service is slow to

Ordered a book on August 2nd. On August 14, inquired as to where it was. Received an email that it has been shipped on August 13th. Here it is, August 27th, and STILL no book. Repeating emails generate the same stupid form answers, and telephone call

Is it just me or do all the positive reviews sound like they are bogus and have been put up by the company? I too ordered a book from amazon by this company. I received the confirmation email that the order had been placed, was told to expect a ship

Ordered a book on 6-2-07. Have not received same as of 7-9-07. All e-mailed inquiries are met with canned responses. Sorry, but I can't recommend this

Delivery speed?? HAHAHA...26 days later and still, no book. Their email in response to my complaint was, "Please remain patient." I ordered the book for a gift and that date has passed by several weeks now.

Ordered a book that was in stock, took 7 days until they claim they shipped it. Took another 14 days to arrive (from Indiana to Minnesota)! Asked about where my book was, they told me to check status and track online. Bogus tracking number online. When I

I have had the same awful experience as many others on this site. Ordered a book a month ago and still have not received it. Try to contact customer service and just get automated responses. Seems like a tough way to stay in business if you treat your

My experience in a word: HORRIBLE. I ordered my book three weeks ago through Amazon and STILL haven't received it. I have sent numerous emails to them and only get automatic responses. I finally used a curse word in my last email and they responded

I can't even begin to tell you how awful this site is! I ordered a book 20 days ago, and it still hasn't arrived. When I called to check on the status (well after my semester began), the customer service rep was so rude and unhelpful. I found out that

My experience was beyond terrible at this store. Absolutely awful. I have waited 3 weeks for my book to arrive. It has not yet shipped. Then today it is cancelled. They never even sent me email telling me that they cancelled my order for no reason.

Their service is awful. I ordered a book from them that was backordered without my knowing and I haven't received after several weeks. Their customer service email (there is no phone contact) only referred me to their automated website which told me

I do not recommend them at all. I ordered a book in August and it did not arrive until October. They just kept telling me to: "wait a few more days" "It should arrive any day now". Terrible service. I could understand that things happen, but when I

I ordered several books through Amazon from different suppliers. The one that came from superbookdeals was quick, well packaged, mint, and very

Awful seller. Buyer beware! You take a chance by ordering from this seller!!! Sites like Amazon are risking their reputations allowing them to sell through their sites!! I received an email today, only after I sent one to customer service for an update

SuperBookDeals.com is one of the worst shopping experiences I have ever had online. Their customer service stinks. One day the status says shipped the next day order processing. They charged my card, credited it the next day. They don't respond to

Buyer's beware On Nov 27 I ordered a book from SuperBookDeals Online Store, and paid th US 80 for my book using my credit card. The next day my card was charged in several stores all over florida for a total amount of 3985.14 US dollars. I have

I had ordered a book from this company and I waited patiently for a month. I contacted customer service and, like many of the other reviewers, I received minimal customer support. I then tried to put a stop payment on my credit card and they more

It has been two months since I placed an order of a single book. I have yet to receive anything, but my account was sure debited without hesitation! This "company" as far as I am concerned has stolen my money and has caused me to be a lot more careful

Great value less than half of retail price.They delivered faster than they said. I received ordered books during a week.

Very very good . And extremely cheap . I am buying more books from them for sure . I highly recommend them if you want to buy books/CD's and a lot more . They have huge selection of books on any subjects starting from engineering , Computer Science ,

Awful experience. I ordered a book because they had the best price. I waited about two weeks, and then checked the status only to find that they'd cancelled the order (without bothering to notify me, of course) saying that the book was unobtainable.

DO NOT USE. SuperBookDeals.com cancelled an important order for our company without any notification. I found out by checking the status when the book was long overdue. I asked SuperBookDeals for an explanation and was informed that since the book was

Don't order your books here if you want them. I ordered 2 books on March 9, 2005. Here it is April 13, 2005 and I still have not yet received my books. I asked for a refund, and they asked me to wait a few more days to see if they arrive. I

I live in Italy. I ordered a marvellous Sky Atlas 2000.0 to www.superbookdeals.com because the price was the lowest. After 10 days I found my ordered has been cancelled because the shop hadn't the book on stock. They don't inform me about it. Bad Service

Wow, I wish I had been to this site before ordering from them. Then I would have known not to go near them. They sent me the wrong book... late. How one accidentally sends 'The streams and rivers of Minnesota' instead of 'Introduction to programming

I was hesitant to order from reading other reviews, but the price tempted me. I purchase 2 textbooks. One came in less than 2 weeks; the other seems to have a bad tracking number and hasn't arrived yet. The one that came is missing its dust jacket, is

I ordered books from this company with free shipment on June 25th 2004 and today July 18th 2004 still didn't get most of them. I called and emailed the company a few times and every time they apologized and promised that it will arrived shortly after. It

Very bad - late delivery, if at all, and very very poor customer service. I would never shop there again!!!! Superbookdeals pricing is fair but to be honest the price of a book could be a few dollars more for all i care as long as the customer promise

Great value - less than half price list price, and I saved $80 on the Amazon price. They delivered faster than they said it would be, less than a week to the UK and the book was very securely packed. I didn't have any contact with their customer

1) I placed an online order for a book with them; 2) for the next three days after this I used a link that was provided by them labled "To track your order, please use the following link" which gave me this result: "The order status service is

Customer service is not helpful and slow to respond. Calling them on the phone is no better, they always told me to use the tracking page on the website and any information available will be posted there. Book orders take many days to process and if they

I will not be purchasing books from SuperBookDeals again. I ordered a text book for school on August 25. I just got the book yesterday - it BARELY made the 4 to 14 day delivery time window. I didn't really think that it would take so long since they

This company was horrible. I ordered my books and did not receive them until over a week later. To top it off, they only sent two of the six I ordered and when I called to find out they said two of the books were back ordered. They also provided me

Unacceptable slow response!!!!! My order takes more than 9 days on process before shipping I placed order on Aug 29, It was shipped on Sept 7 I wrote e-mail to ask what happen on Sep 4. No one response my email!!! No one. I won't do any business

This company is not very trustworthy, IMO. I placed an order for a textbook a week ago, and received a confirmation email that it would ship within 24 hours. Well, it is a week later, and not only has the book never arrived--they dont even have it in

I received a confirmation email within a few hours. They have good prices on books and I got free shipping and a free book when I ordered. I also didn't have to pay sales tax which was an extra plus. The free book arrived within 2 days and my actual

My experience with this store is limited to a rather extensive review of their website and a few product searches. I was very please to find extensive address and contact info. There was in inquiry form that worked quickly and well. I searched for a book