Wonderful service and smooth transaction by rswedo33751 ,Feb 14 '09
Bought a Frigidaire FMB330RGC dishwasher from SupremeOutlet. The product came a week later from NY to MI with the delivery people putting it IN my house. The product had no damage from shipping, SupremeOutlet was very courteous and responsive in their emails and the delivery company was just the same on the phone to set up a delivery time that worked for me. I would HIGHLY recommend this merchant to anyone. People say you get what you pay for, and I got nothing but excellence.
Free shipping, no sales tax, Good deal, will shop again by tcleon007 ,Jan 08 '09
We love our appliances!!! Everything shipped intact without the slightest flaw. We were sold on the NO TAX & FREE SHIPPING which brought considerable savings. But to our delight we got top notch customer service to boot!!! I plan on telling all my friends about SupremeOutlet down here in Hampton Roads Virginia!
Customer service was right on top of it, best price online by brbuck1636 ,Feb 14 '09
I had most positive experience with SupremeOutlet.com I have had online as well as by phone. I had lots of questions about the different products, I had read about. The sales people were patient and answered my questions. When I found that I had made an error in my order, customer service was right on top of it. They called me back just like they said they would and made the adjustment on the same afternoon. I researched prices and theirs were the best on the web. And now I will be their repeat customer. Thanks for everything.
Good prices, excellent customer service, lighting shipping by desisto5211 ,Aug 25 '09
I ordered a Haier XQJ5031 from SupremeOutlet. I shopped around for this washer for 2 weeks and everyone had it as out of stock. Presently, I came across SupremeOutlet which had the washer listed for $73.00 less than everyone else. I called and also spoke to Katie, she provided me with excellent customer service, told me that it is in stock and would ship same day. I placed my order August 17th and received my new washer on the 19th! Now that fast shipping. The box looked like the unit was damaged but when I opened it, it was in perfect condition. Maybe because they over packaged the item and used these rigid corner boards. I love this washing machine, I use it everyday. Just wanted to let everyone know, that I am enormously pleased with SupremeOutlet and Haier XQJ5031 washing machine.
amazing prices and nice store by free2rhyms88 ,Dec 18 '08
I have compared the item's cost and shipping cost against a few others that made the price seam lower at first but then charged outrageous shipping, but supremeoutlet have the best bottom line prices. Free shipping no sales tax, cant beat that. It has been the excellent and easier online shop experience, i have also compared with other providers of this same item.
just as advertised, and delivered ahead of promised date. by ricardoortiz ,Feb 15 '09
Excellent shopping experience, very quick delivery, and when I needed support I received almost immediate response to my inquiry and follow up on their part to ensure everything was taken care of. Overall I would rate this as one of the better shopping experiences I've had as a first-time customer.
Customer service was great, price is amazing, and beautiful site. by onlineshop1961 ,Aug 26 '09
I purchased a Broan range hood from these folks and received my order within 2 days. Item was over packed and I predicate the care you took to get the item in perfect condition. Customer service was great, price is amazing, and beautiful site. I emailed prior to placing my order to confirm stock and received a response within minutes from Katie Thomson. Just wanted to share my good experience with everyone
Extremely Plesent people on the phone by arosstxcba ,Feb 11 '09
Everything is perfect. The item arrived all brand new and functioning perfectly. If anything goes wrong, it'll be the manufacturer's fault, not Supreme Outlet. I'm very pleased with them. Great selection and great price. That IS what you want from a retailer.
Great Service and Friendly staff by helenz9535 ,Dec 08 '08
I purchased 4 GE Profile appliances from SupremeOutlet. Well designed website, competivive prices on all items and much better pricing on 3 of the 4 versus home depot or lowes, plus free shipping. Order was confirmed right away and a representative from SupremeOutlet called me to say when shipment would take place and that the driver would call me the day before with delivery time, which they did. Everything came through brand new, very well packaged and no damage. I have recommended this site to several of my friends and would absolutely buy from them again
Great service - highly reccomend by philipfrank123 ,Jul 16 '09
I was a bit nervous buying a large air conditioner online. The unit arived on time and installed cleanly but when I started it up I found that the fan did not turn. Katie at Supreme outlet was great and made sure that I got a replacement as quickly as possible. Highly reccomend Supreme Outlet
Fast shipping and a good deal company by sisterr18 ,Aug 27 '09
I purchased GE AZ58H15DAC - Warm Gray Beige 14,700 BTU Packaged Terminal Heat Pump Air Conditioner from supremeoutlet on the 19 and received it today in perfect condition. I would say thats fast shipping
excellent customer service and good deals by my_tee_mouse1 ,Aug 25 '09
I have purchased an entire Electrolux kitchen from SupremeOutlet.com for $11,500. Spoke to Katie after I placed the order to confirm everything is in stock. Katie was extremely pleasant to speak to, provided me with excellent customer service. Supremeoutlet offered me free shipping and no sales tax. I received my entire order, love the appliances and the good deal supremeoutlet has offered me.
5 stars without a doubt and thanks for all the help Katie! by pmiller98281 ,Feb 10 '09
I have had the most outstanding experience dealing with SupremeOutlet.com. They are extremely customer service oriented. Their prices are fantastic. When I called there to find out more information on the FEB24S5AS Wall oven that I was interested in purchasing, I spoke with Katie...who, I must say, would be an asset to any company. The order went smoothly, delivery was extremely expeditious. The wall oven is beautiful...I love it. I would definitely purchase from this merchant again...and would recommend them to anyone. It was a pleasure.
My order was placed online on March 28 and confirmed quickly. As of April 6, there had been no further communication from the vendor. I called and got a recording saying that customer service was not available at that time. I left my cell phone number and the call was not returned. As of April 7, the item still has not been charged to my credit card and the online "tracking" just says the order is in process. Read more
Overall Rating:
Jul 22 '09
It was very easy and quick and I love the free shipping. Read more
Overall Rating:
May 27 '09
The only concern was that they had said they would notify us when our purchase was shipped. We were never notified and it just showed up. We were hoping for the notification so someone would be home to take it in. Instead it ended up sitting outside all day until we got home. That was a little unnerving for us! Read more
Overall Rating:
Apr 28 '09
I tried to purchase the LG WM3988HWA - 27 Inch Steam
Washer/Dryer Combo with 4.2 cu. ft capacity. Unfortunately, the substituted a smaller sized model and didn't inform me they would do this. As an online shopper, I would expect for a merchant to contact me to see if it was okay to substitute the item. The item that they sent was about $100-$300 less in value and about 2 cubic feet smaller. This was of great shock, so of course I called them and they offered me a credit for the difference. I then told them I would rather them pick the item back so I could get a refund. I received the item in the beginning of the week and they were supposed to pick it up the upcoming Friday. I called them only to find out their delivery trucks were busy (once again no notification). They were supposed to come the next Monday. Monday arrived, I confirmed pickup in the morning, but delivery truck problems (mechanical) was the new reason for no show the Monday. I had to write a letter to confirm pick up today...I am not trying to be annoying, I just want the credit...I was starting to feel weird about the transaction with them. They picked up the washer and wrote me a reassuring email stating I would get a credit. The delivery people left a great thank you in my lawn...some tread marks. How professional. I had gone by other reviews that stated Supremeoutlet was great. I was so excited until I went through a bit of trouble for an item that they no longer carried. I'd say they have great customer service, just be prepared to follow up on your purchase. Read more
Overall Rating:
Apr 13 '09
We called after placing our order and was told the merchandise was available and was being tagged to be shipped to us. Days later, we phoned again to check on the order and was told you did not have the merchandise. VERY DISAPPOINTING! Read more
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