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Swanson Vitamins

Swanson Vitamins

Overall service rating:  Store Rating: 4.5
Reviewed by 13464 customers
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Showing 31-45 of 62 reviews Page 1 2 3 4 5 - View all   Previous   Next
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Overall Rating:Store Rating: 5.0
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The best prices, customer service, quality, shipping, selection and service!
by idea1 ,Jul 15 '06
Simply the best! From ease of ordering, quality, selection, price, delivery and customer service ... you can't find a better experience.
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Overall Rating:Store Rating: 1.0
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Poor customer service - never got products!
by kev7161 ,Jun 17 '08
I live abroad. Ordered over $100.00 worth of product plus paid high FedEx shipping fees. Never got the products - tied up in customs. When inquired with Swanson's, response was (basically) "not our problem". Never got the items, never got a refund or credit, never got an offer to replace items (and send to a friend in the US). VERY disappointed in this company and will never shop again. What happened to customer service and satisfaction?
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Overall Rating:Store Rating: 5.0
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Swansons Vitamins Beats All Local & Online Shopping
by vinee ,Feb 05 '07
Excellent website with great prices. I researched what I wanted both locally and online a lot and found their prices to beat all others by far. Order was shipped out the same day I ordered and received promptly. Will shop there again. Very satisfied.
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Overall Rating:Store Rating: 0.0
 
Fantastic Shopping! A-Plus Experience.
by ziakatz1957 ,Aug 21 '08
I discovered Swanson's a few months ago. Love it! The prices are MUCH lower than our local stores. Merchandise is just endless! I can find obscure items that aren't available in a small town. I like the reviews and being able to leave reviews. It helps a lot. All web sites have the occasional glitch and when it happens, I order by phone. They keep me informed of specials and are courteous. I get exactly what I order, in a timely manner. I'd recommend this site (and have done so) to anyone.
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Overall Rating:Store Rating: 5.0
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Outstanding in every way
by aridov ,Feb 09 '07
Swanson Vitamin is the best on-line merchant I've ever dealt with. Their products are all first rate, their website is easy to navigate, their customer service is unsurpassed. They stand behind their products and if you are ever dissatisfied or have a problem with shipping, they make it right IMMEDIATELY. (This only happened once in several years of ordering.) They are the standard against which to measure all other on-line merchants.
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Overall Rating:Store Rating: 5.0
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Absolutely excellent!
by vtdelacy ,May 10 '08
Swanson's offers the best price for quality products 95% of the time, often even beating the prices at Sam's Club pharmacy where I've purchased some of my supplements in the past. I appreciate the variety of products to meet every health concern along with research updates to keep me informed of what's emerging on the cutting edge of new discoveries for health enhancement. The customer service has invariably proven excellent as well. I've been a catalog shoppers with Swanson's for years and my orders have always been accurate as well as both safe and swift in delivery. The quality of the several dozen products that I have used speaks for itself in that my cholesterol has been reduced from 249 to 179 and the blood sugar is back to normative levels now as well. I am working on the weight and blood pressure, but am convinced it is possible to address that through natural means rather than prescribed medication as well. Having checked out the competition, I know they have the very best prices available and proven quality as well. There is no need to shop elsewhere for effective natural health products.
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Overall Rating:Store Rating: 5.0
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Great place to shop online
by mjnelson99New Member ,Nov 24 '09
I have placed many orders with Swanson Vitamins for various vitamins, minerals, amino acids and others. Most of the time the items are in stock. If something is back ordered, they will ship the rest of the order out immediately and the balance as soon as they can.

Delivery usually takes about 3-4 days from order date to deliver to California.

I find their Swanson products very good plus they carry other name brands like Now Foods, Source Naturals, Natural Factors, etc. at prices lower than almost any other online merchant.

Swanson has a most liberal return policy. If you have ordered, look at the back of the invoice for complete return information. They make it so easy and give you a year to return a product. Most liberal, huh?

Check out their web site and decide for yourself.
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Overall Rating:Store Rating: 0.0
 
affordable,quick,top quality,
by jeich55 ,Jul 05 '07
I used to get my herbs near my home, but I found I can order from swanson and save 50 to 60% purchasing my health products from them. Shopping and ordering couldnt be easier from swanson. Shipping costs are reasonable and shipping times are good also. To sum up my experiences with swanson I am pleased with all transactions,variety of products,quality! I am a loyal customer and will continue to buy all my health products from them!
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Overall Rating:Store Rating: 5.0
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Reasonable prices, good service.
by eaglecam ,Oct 12 '06
I have had two orders from them and am most pleased. Delivery is quick, and accurate. I will no doubt be a continuing customer.
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Overall Rating:Store Rating: 3.0
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GREAT PRICES!! ABSOLUTE HORRIBLE CUSTOMER SERVICE!!
by bobatolla ,Sep 15 '06
Buying for over 5 years.
Pricing is very very good. Shipping Service is average.
CUSTOMER SERVICE IS THE WORST I HAVE EVER SEEN!!
Forget about sending an email...THEY NEVER RESPOND!!
THEY DONT CARE & THEY DONT CARE IF YOU KNOW THAT!!


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Overall Rating:Store Rating: 3.0
 
We have ordered twice this year.
by bydokim ,Feb 27 '08
We have ordered twice this year.
The first order at February second is canceled and the second order at February 14 is in stock and reserved on the order statue.
When do I take the products ?
this is in Korea.
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Overall Rating:Store Rating: 1.0
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A horrendous experience
by owlonmars ,May 28 '08
Such a horrible customer service it is.

I discovered while reading the tracking information that they sent out my order to a wrong address with wrong name on it. (I wonder how this can even happen)
I called them to let them know. First sales rep, who obviously didn't know what to do just hung up the call.
Called again, and this rep said as they already shipped the product, they will call UPS and fix it.
However, that didn't happen. The product wasn't delivered to me, so I had to email them twice, without single line of response.

They were quick in pulling the money from my card, but never acted to give my actual product to me. It's beyond the matter of being upset. It's illegal to get money for nothing.
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Overall Rating:Store Rating: 5.0
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Great vitiamins that are independently certified by a lab. Happy customer for over 10 years.
by djbusher ,Jul 22 '09
Great vitamins and herbal products. I have been a customer for almost 10 years and would never shop anywhere else.  The ingredients Swanson uses are the finest and puriest around and is certified by an independent company to keep with high quality standards.  Customer Service is great.  Keep up the great work Swanson, I am a customer for life.  Swanson brand products have stayed fresh for years when stored in a cool place with little humidity.
Never had any trouble with their products and customer service is always courteous and friendly.  I am a loyal customer and fan of Swanson vitamins and herbal products.  Always looking foreward to receiving their montly catolog and specials in addition t reading about their new products.

Company sends me pertinent e-mails about products reviews and receipes which I use often.  Horray for Swanson and keep up the great work and research.
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Overall Rating:Store Rating: 2.0
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B-A-D Shipping and PR
by x1a1b2c2d ,May 30 '09
Swanson's shipping packing is B-A-D.  Got it - BAD.

I have called about this three times.  Each time the operator did not want to hear about it - I was the problem.

One of my orders came in leaking of two hand soap liquids; goo spread over the remaining bottles.

I remarked that I would write Lee Swanson.  The operator's response was a sharp laugh and comment (apx) 'Good luck.'

I wonder if this will get a response - positive response?
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Overall Rating:Store Rating: 5.0
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EXCELLENT PRODUCTS..EASY TO NAVIGATE SITE..FAST DELIVERY
by luvvlife1 ,Oct 19 '08

I WAS SEARCHING FOR A SHAMPOO WITH BIOTIN. I HAVE BEEN TAKING BIOTIN FOR 2YEARS AND I KNOW IT WORKS TO HELP HAIR GROWTH..BUT I WANTED TO REDUCE THE SHEDDING...FINALLY AFTER RESEARCHING I CAME ACROSS SWANSON'S SHAMPOO WITH BIOTIN AND SILICA..I LOVE IT FROM THE FIRST TIME I WASHED MY HAIR I SAW THE DIFFERENCE. THIS PRODUCT DOES WHAT IT ADVERTISES...IT WAS WORTH THE MONEY . DELIVERY WAS FAST AND NO HASSLE. I WILL BE RETURNING TO THE WEBSITE.EXCELLENT PRODUCT.

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Showing 31-45 of 62 reviews Page 1 2 3 4 5 - View all Previous   Next

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Overall Rating:Store Rating: 5.0
 
Dec 04 '09

Swanson Health Products out did them selves this time I ordered in the morning of one day and got the porducts the next afternoon. Great jop.
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Overall Rating:Store Rating: 5.0
 
Dec 04 '09

The price was right. Thank you.
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Overall Rating:Store Rating: 5.0
 
Dec 04 '09

I love shopping with Swanson Vitamins. Their prices are good, the shopping site is so easy to use, and the shipping is fast. Excellent site to use!
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Overall Rating:Store Rating: 4.0
 
Dec 04 '09

Good
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Overall Rating:Store Rating: 3.0
 
Dec 04 '09

I find it astounding that 2 orders placed within minutes of each other could not be combined. The email I sent was useless. I have been able to combine orders at other sites. It's unfortunate that the customer care cannot handle this sort of issue. I still have not received the first order I placed. Not exactly what I'd call GOOD service. But thanks anyway.
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Overall Rating:Store Rating: 5.0
 
Dec 04 '09

I like their Sales & their catalog. It is easy to shop from my computer and i've never had a problems with the service or the products quality..P.S..i find most of their prices to very reasonable
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Overall Rating:Store Rating: 4.0
 
Dec 04 '09

1
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Overall Rating:Store Rating: 5.0
 
Dec 04 '09

I've bought there before, so I wasn't in strange territory; obviously, I'm satisfied.
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Overall Rating:Store Rating: 5.0
 
Dec 04 '09

easy
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Overall Rating:Store Rating: 4.0
 
Dec 04 '09

good
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Overall Rating:Store Rating: 5.0
 
Dec 03 '09

We have always appreciated the quick turnaround time from order to receipt of product(s). We find the products to be what they claim on the website and have been pleased with products we have ordered.
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Overall Rating:Store Rating: 4.0
 
Dec 03 '09

Orders come pretty quickly. I'm happy with the products I order, just wish I could order all of my supplements from Swansons unfortunately they do not have a few of the products I need or they don't have the best price.
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Overall Rating:Store Rating: 3.0
 
Dec 03 '09

sunbutter was backordered, but protein powder was missing from box, altho' it was marked "sent" on the packing slip
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Overall Rating:Store Rating: 5.0
 
Dec 03 '09

Swanson is great - full array of products, frequent specials and sales, quick delivery, and satisfaction guarantee. A
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Overall Rating:Store Rating: 4.0
 
Dec 03 '09

No problems, but find shipping costs to Canada very high. Might be cheaper to buy the products locally.
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Showing 31-45 of 13,409 surveys Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 ... 100 Previous   Next



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