SwimOutlet.com

I had a great experience with SwimOutlet.com - here's why: The website is easy to use It's easy to find what you're looking for, with suits and accessories categorized by "fashion," "recreation," and "competitive" swimming. Product ...

I have three daughters who swim competitively. As you might imagine, buying goggles, suits and other gear is very, very expensive. When I discovered Swimoutlet.com I ordered the minimum order required for free shipping. I was afraid the return ...

I wish I could say that swimoutlet.com is a pleasant place to shop at, but honestly I can't. In total I have placed about 7 orders with them up to date, and half of them have gone wrong. 1. I ordered a boy's swimsuit, a girl's swimsuit, and goggles. ...

Very unsatisfactory business practices! I returned an item via the USPS in May of 2007. After not receiving credit by July, I called the customer service number listed on the web site only to be informed that my return had not been processed yet because ...

I absolutely love this website. I have ordered from swimoutlet.com many times. Every time I have ordered from them they have gotten the exact order. I did order a backpack from them once and it took over a month to get and I do understand that they were ...

Very bad experience with my first and last order from Swimoutlet.com. Therefore, I will never, ever order from this company again and would not recommend them to anyone else. I ordered one small item. Their emailed confirmation came two days later ...

I shop online almost exclusively (Lands End, Ralph Lauren, Kohls, CWD Kids,etc,etc) and this was the worst experience I have ever had with an online store!!!!!! I ordered a swim parka (not a custom one) that was supposedly shipping out within 24 hours ...

I recently attempted to purchase items at swim outlet on June 4th. A few days later, I never received a tracking number or any information regarding shipping. The merchandise was billed to my credit card! I called Swim Outlet several times and had to ...

HORRIBLE! Unable to determine inventory, delayed shipping, and IMPOSSIBLE to contact, by phone or email, to get an Return Merchandise Authorization (RMA)number. NEVER AGAIN!

I ordered two Tyr women's suits. I received both suits in 4 days. Very fast delivery. The suits were exactly as I ordered. I didn't deal with customer service because I knew the size of the suits that I needed. Overall satisfaction for this online store is excellent. My next suit(s) will be ordered thru this website. The suits were discounted from what I can buy at any local stores. I scuba dive and these suits fit well, dry fast and are comfortable wearing under a wetsuit. My last Tyr suit maintained its color after 3 years and I am still wearing it. I am not sure why the previous buyers are so unhappy but people tend to complain a lot more than give an excellent rating.

never had a problem with these guys, and i've shopped there a lot. i am a competitive masters swimming and training part time (sort of) for a triathlon next year, so I have been going through a lot of suits. swim outlet's totally the cheapest i've seen, which is enough for me...it's just nice that they always seem to get my order right on top of things!

We ordered 3 suits from swimoutlet.com. We paid for the standard shipping. The suits arrived in 5 days, with one of the days being the July 4th holiday. The suits were exactly as ordered. We priced the suits at our local swim shop. We saved over $40 on the 3 suits! We were very satisfied.

I Order My product on Wednesday at 8:30 AM. They are located and ship there products 14.2 miles from my house exactly. I was told the item would ship out that day. After not receiving it on Friday, I called and was told the item was in stock but hadn't shipped yet and they didn't know why. I was told it would ship that day. I later received a DHL confirmation even though I was told it was being shipped USPS. The item didn't ship on Friday like I was told, DHL was just electronically notified. The Item didn't actually ship until Tuesday and I received it on Wednesday. Did I mention they did not let me will-call even though I am 14.2 miles away. My credit card was charged as soon as I ordered though.

IT TOOK 8 DAYS TO RECEIVE AN ITEM IN STOCK ONLY 14.2 MILES AWAY!!!!!!!!!!

I wish I would have read the reviews before I ordered from this place!!!

When ordering, I was told that if placed before noon, it would ship that day- just like the webpage states (or next day if after noon). So, living only 25 miles away, and everything in stock, it should arrive by Saturday with standard shipping* and I order (Monday, 9:30PST). 3 days later, I get notice that it has just shipped! No answer on the phone from customer svc, had to leave a message with the order dept. No return call received. I call later and get the typical "we're sorry, shipping's backed-up" blah-blah-blah. Oh, and "it won't be there by Saturday". Thanks! Now I have to go find the stuff locally, and we leave for vacation in 3 days. So much for convenience!
*I was told that they ship USPS- no problem. The shipping confirmation states "DHL at Home Deferred", and has a tracking number. When I called back, I was told that that's DHL using the USPS, and the tracking number is useless. Calling DHL I learned that this "service" also adds 2-3 days to the shipment. Thanks Again- NOT!!!

You simply cannot beat the prices at SwimOutlet.com. I had a wonderful experience in purchasing my warm-up suit. I expected to receive it in about 7 days but got it the next day! When I called to ask a question about another product the phone rep was as nice and helpful as any phone rep I've ever spoken with. They even have a live chat option that is available 12 hours a day. This company has it together and I highly recommend them!