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by mmcphee, Feb 13, 2013
Rated a Very Helpful Review by the Epinions community
My daughter’s passion is swimming. Because we do not have any local swim stores I order almost everything she needs online at SwimOutlet.com What They Sell SwimOutlet.com sells everything related to water sports. You will find ...
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by nate1111, Mar 28, 2012
Rated a Somewhat Helpful Review by the Epinions community
I recently used swimoutlet.com to purchase team apperal for a state championship swim meet and was very thorough about when I needed the iteams delivered to me. After being reassured three times that the iteams would arrive by the date I needed ...
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by barbfam, Dec 15, 2011
Rated a Somewhat Helpful Review by the Epinions community
I have used this company and many other swim merchants over the years. The prices here are ok, and if you wear a very odd size, you might luck out by finding a suit on "SALE". However, most of their "SALE" items are only in one or two sizes usually so I ...
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by smrose2, Nov 13, 2011
Rated a Somewhat Helpful Review by the Epinions community
I had a horrible experience with SwimOutlet.com. I ordered a new swimming suit, googles, and Zoomers for an upcoming swim class. The items should have arrived in time, but they didn't--and I'm still waiting almost 3 weeks after I ...
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by rudebruu62, Apr 18, 2010
Rated a Somewhat Helpful Review by the Epinions community
Why do people buy products online? Well, I thought it was to save money not shift money. I bought a Wheeleez cart from swimoutlet.com and it was offered at a great price with free shipping for items over $75.00 dollars. I saw the product page and then ...
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by wagarchelsie, Feb 27, 2009
Rated a Somewhat Helpful Review by the Epinions community
I absolutely love this website. I have ordered from swimoutlet.com many times. Every time I have ordered from them they have gotten the exact order. I did order a backpack from them once and it took over a month to get and I do understand that they were ...
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by lbethberry, Oct 3, 2008
Rated a Helpful Review by the Epinions community
I have three daughters who swim competitively. As you might imagine, buying goggles, suits and other gear is very, very expensive. When I discovered Swimoutlet.com I ordered the minimum order required for free shipping. I was afraid the return ...
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by a_shieh93, Jul 17, 2008
Rated a Helpful Review by the Epinions community
I wish I could say that swimoutlet.com is a pleasant place to shop at, but honestly I can't. In total I have placed about 7 orders with them up to date, and half of them have gone wrong. 1. I ordered a boy's swimsuit, a girl's swimsuit, and goggles. ...
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by ilconsumer, Jun 26, 2008
Rated a Somewhat Helpful Review by the Epinions community
Very bad experience with my first and last order from Swimoutlet.com. Therefore, I will never, ever order from this company again and would not recommend them to anyone else. I ordered one small item. Their emailed confirmation came two days later ...
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by blemaire1, Jun 26, 2008
Rated a Somewhat Helpful Review by the Epinions community
I shop online almost exclusively (Lands End, Ralph Lauren, Kohls, CWD Kids,etc,etc) and this was the worst experience I have ever had with an online store!!!!!! I ordered a swim parka (not a custom one) that was supposedly shipping out within 24 hours ...
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by kentmom, Apr 27, 2008
Rated a Helpful Review by the Epinions community
I had a great experience with SwimOutlet.com - here's why: The website is easy to use It's easy to find what you're looking for, with suits and accessories categorized by "fashion," "recreation," and "competitive" swimming. Product ...
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by chercal65, Aug 23, 2007
Rated a Helpful Review by the Epinions community
Very unsatisfactory business practices! I returned an item via the USPS in May of 2007. After not receiving credit by July, I called the customer service number listed on the web site only to be informed that my return had not been processed yet because ...
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by confusing, Jun 11, 2007
Rated a Somewhat Helpful Review by the Epinions community
I recently attempted to purchase items at swim outlet on June 4th. A few days later, I never received a tracking number or any information regarding shipping. The merchandise was billed to my credit card! I called Swim Outlet several times and had to ...
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Irregular merchandise and poor customer service
by swimtaxi,Jan 14, 2013 (Show)
I ordered Speedo warm-up pants and received irregular merchandise. The bottom of the zippered back pocket was sewn into the waistband and couldn't be separated from it without ripping out part of the waistband. Spoke to a customer service rep who said
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Awful customer service. Avoid this merchant.
by gtvalfa,Nov 23, 2012 (Show)
Products seem nice & ordering easy. Quick shipping. BUT CUSTOMER SERVICE JUST PLAIN TERRIBLE. I will never order from them again; neither should anyone
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RIPPED OFF!
by dboltz,Nov 16, 2012 (Show)
Back in July I purchased an Olympic-style black and gold swim bag for my daughter. I spent approx. $55.00. A few weeks ago the zipper began to rip, and now it is completely off the track and ruined. When I called the company, they
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Your Personal Information is UNSAFE @ SwimOutlet
by joemarlowe,Aug 2, 2012 (Show)
Do business with SwimOutlet AT YOUR OWN RISK!!The personal information I provided to SwimOutlet ended up in the hands of spammers. I contacted SwimOutlet about the problem, gave them an example and they were unconcerned, giving me a line about
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Don't recommend this business!
by swim92841,Jul 6, 2012 (Show)
Very difficult to get a real person on the phone. Spent hours trying to track down a return, only to be told that once it arrives back in their warehouse, it takes them about 6 days to process a refund. Only order from them if you know exactly what size
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great great great
by mostafatyahia,Dec 28, 2011 (Show)
THEY are a GREAT site every thing is great free shipment sent it ontime every thing nice love you
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Negative and sub-standard
by ajax21,Nov 29, 2011 (Show)
2 weeks after order, contacted site- multiple delays, forced to on-line chat, only to find out that the item was out of stock and they had cancelled my order a week later. I was not contacted about it. I was told that they were very busy and had switched
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Sep 18, 2012 (Show)
good
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Sep 6, 2012 (Show)
so convenient
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Sep 6, 2012 (Show)
Awesome customer service in the past, great prices, and on time delivery from...
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Sep 5, 2012 (Show)
Very easy to find mastectomy suits. Nice fit too.
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Sep 5, 2012 (Show)
I ordered some swim shorts and they were too big. I emailed Swimoutlet and was...
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Sep 5, 2012 (Show)
good
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Sep 4, 2012 (Show)
First time I have used Swim Outlet and I was very impressed with the quality of...
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Sep 2, 2012 (Show)
Love the top. I apparently misread the order though--I thought it also...
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Sep 1, 2012 (Show)
very good.
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Sep 1, 2012 (Show)
Swim Outlet has a very large inventory and I appreciated all the choices...
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Sep 1, 2012 (Show)
Tracking number given never worked, had to call to find out when item would...
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Aug 29, 2012 (Show)
Plan to buy any future items concerning swimming at SwimOutlet.
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Aug 29, 2012 (Show)
Merchandise arrived quickly, exactly as ordered
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Aug 28, 2012 (Show)
I would shop again with SwimOutlet, the products I ordered
were new; good...
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Aug 27, 2012 (Show)
I swim indoors year round and have a hard time finding swim wear out of season...
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