TOOLS-PLUS

Merchant sent email requesting confidential credit card information. Responded to email with phone call to verify billing address. A week later, merchandise doesn't show up. Called merchant repeatedly and left messages querying order, after many...

Tools Plus put my order on hold without notifying me. They had my email address, but failed to send an email notice that there was a problem with the order. After waiting two weeks, I logged onto their site to check my order status. Tools Plus put

This store provides excellent service. It ships promptly and replaced a part of an expensive router bit set with no questions asked. Would shop here

Store unresponsive to complaint about product. Ignore the client after the sale seems to be the mode. Fine store if the product ordered is itself without

BEWARE OF THIS STORE!!! I ordered an item from this store that arrived with indications that it was an open box item that had been repacked. In addition, there were parts missing. After several phone calls, several unmet promises, and several weeks