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TSC Pets.com

TSC Pets.com

Overall service rating:  Store Rating: 3.5
Reviewed by 19 customers
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Showing 1-20 of 29 reviews Page 1 2 - View all   Next
Date Rating
Overall Rating:Store Rating: 1.0
 

Awful Service, cheating Customers

by pavel_pavlov, Nov 8, 2012 Rated a Somewhat Helpful Review by the Epinions community
I have purchased 2 Dogtra collars YS500 and 2500T&B. Order#DTS-21715. When shopping I have chosen euro version for each collar - totally + 60$For me this price difference was accepted meaning that I would not have to buy special chineese adaptors ...
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Express Reviews
Overall Rating:Store Rating: 1.0
 
Beware of hidden shipping charges.
by yxsflyer,Dec 8, 2012
(Show)
I ordered a car seat cover from their website. A few days after placing the order and after my credit card had already been charged (!), I got an email stating that to Canada I would have to pay $15 shipping. When I had ordered and input my address the
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Overall Rating:Store Rating: 1.0
 
DO NOT USE - WILL TAKE FOREVER TO RECEIVE
by pxlongab,Sep 12, 2012
(Show)
Placed an order for Dasuquin joint supplement on a Monday.  A week and half later I still haven't received.  The package is going all over the East Coast and the scheduled delivery date is a full two weeks from the date it shipped.  And I
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Overall Rating:Store Rating: 1.0
 
will never order from here again!
by jake0921,Apr 2, 2011
(Show)
odered a electronic dog door, would not program to tags i ordered. called seller could not make it work. sent back for credit and payed shipping that was $31.45. received credit for $116.21 on a purchase of $151.72 total cost for me to get a door that
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Overall Rating:Store Rating: 2.0
 
Would not order again from this company
by squirlsr,Feb 8, 2010
(Not Yet Rated)
I received a cat carrier and one of the straps was defective.  The carrier also smelled very badly of chemicals in the materials.  I asked for another strap which they sent and I left the carrier in the air to, hopefully, get rid of the
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Overall Rating:Store Rating: 5.0
 
Good service
by brendalanglois,Dec 21, 2009
(Not Yet Rated)
I was very satisfied with the service received.  The customer service was able to answer my question in an efficient matter, the shipping fees were reasonable and the prices were good.  I will be back.  Thank you for
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Overall Rating:Store Rating: 5.0
 
Ver pleasant with quality products.
by mbnorton59,Dec 16, 2009
(Not Yet Rated)
The pet heat pad I ordered came very quickly (within a few days as promised), whcih was good becuase the temps dropped and the feral cat I purchased it for needed it
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Overall Rating:Store Rating: 1.0
 
VERY POOR!!!
by gcl581,Nov 30, 2009
(Not Yet Rated)
Overall experience = not good!Problem one: I received a email showing that all items were shipped, they were not. Since i did not get notification that one of the bulbs were out of stock, I did not get a chance to cancel my
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Overall Rating:Store Rating: 4.0
 
Very good experience from ordering to putting together.
by dogfather0959,Nov 22, 2009
(Show)
The product was well priced, and the communications for the order receipt and tracking were right on target.  Thr item arrived on time, as promised, and the packaging was in good condition.  The only issue was that the bag holding the screws
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Overall Rating:Store Rating: 5.0
 
Satisfactory experience.
by dtconsult,Nov 21, 2009
(Show)
Everything was clearly described and displayed on the item listing.I received the item at the promised time. So my order was shipped  very promptly.Overall, it was a pleasant and satisfactory shopping experience.Thank
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Overall Rating:Store Rating: 3.0
 
Product not what expected. Otherwise all was well.
by thillybean,Nov 19, 2009
(Not Yet Rated)
The experience was fine.  Ordering was easy.  Product came in a timely fashion.  No problems with website.  My biggest issue came with the pet gear crate I ordered.   On your site it is listed as being 30 inches tall. 
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Overall Rating:Store Rating: 5.0
 
items pkgsd well, quick shipping, great deals!
by scytalie,Nov 16, 2009
(Show)
had A slight hiccup on the order (received a qty of 1 when 6 were ordered) but they were prompt to reply to communications and happily fixed the error.  Packaging was excellent, shipping was quick.  I'm completely satisfied and would buy from
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Overall Rating:Store Rating: 5.0
 
A pleasant and easy experience shopping on line.
by oldcatlady25,Nov 9, 2009
(Not Yet Rated)
I am pleased with the prompt filling of the order and shipping. Hopefully, the Senilife will help with this poor old kitty. I think that Canadian customers should be advised that the UPS man will want some additional money on delivery for import
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Overall Rating:Store Rating: 5.0
 
Excellent
by tharris52,Oct 29, 2009
(Show)
I was extremely surprised when I received my shipment so quickly.  Allthough I requested and paid only for UPS Ground, I received the medication on day 2 after my order.   The website is easy to Navigate and I was very pleased with the
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Overall Rating:Store Rating: 5.0
 
I plan on visiting this web site often. It was an all around good experience
by golfergal1948,Oct 6, 2009
(Show)
I would definitely order from this company again.  Excellent all the way around. Very pleased with the product and look forward to using it. The whole experience was
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Overall Rating:Store Rating: 5.0
 
I was very pleased at the fast delivery.
by bockster,Oct 5, 2009
(Not Yet Rated)
This was the first time I ordered any products from TSC Pets.com and I am very impressed with the fast service I received. I ordered Syringes and received them 3 days later in Canada. That's Awesome. My order was exactly what I needed and there wasn't
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Overall Rating:Store Rating: 4.0
 
TSC Pets.com has been a good experince for me!
by deven101,Sep 24, 2009
(Show)
I reciently purchased the perimeter Wifi Dog fence and so far, I think it should work very well for our property. the system itself appears to be pretty well designed, I wish the collar was a bit smaller, but it is light weight. The setup was pretty easy
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Overall Rating:Store Rating: 4.0
 
Now THAT'S customer service!
by cowboydenver,Sep 23, 2009
(Not Yet Rated)
About 2 seconds after I confirmed my order, I realized I had made a big mistake.  I had selected the 750 watt pond de-icer instead of the 250 watt one I wanted.  I emailed Customer Service explaining my error.  In less than 10 minutes I
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Overall Rating:Store Rating: 5.0
 
Easy ordering and Excellent Delivery Time
by khwagner,Sep 20, 2009
(Show)
TSC Pets.com ordering system was very user friendly.  Price of the item ordered was more than competitive with other web sites I researched.  I was disappointed to see the delivery was going to be 5 to 8 business days but I actually received my
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Overall Rating:Store Rating: 4.0
 
I am very satisfied with the company's delivery speed and accuracy and customer service.
by jcondray,Sep 12, 2009
(Show)
I was very pleased with the delivery speed and the accuracy of the order.  I would recommend this company!  The only issue I have is I thought I was ordering the lysin paste, not the gel and I am having trouble getting this gel
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Showing 1-20 of 29 reviews Page 1 2 - View all Next