TaxBrain Online Tax Center

Last month I was shopping around for an alternative to TurboTax and found several recommendations for TaxBrain in Usenet newsgroups. I was attracted by the fact that the software is self-contained on the website and doesn't need to be installed on my ...

I am also a victim of the 2010 Taxbrain routing number mistake. My refund was sent to the wrong bank due to Taxbrain incorrectly coding my tax return. The worst part was their lack of concern. They ignored our frantic phone calls and e-mails. They knew

I've used Taxbrain for 4 years and have highly recommended them to many people but this years experience has changed all that.I'm one of the thousands whose money was sent to the wrong bank. I check with the IRS customer svce rep who said my

I have used tax brain for years, but never again.  They mis directed my refund from the irs to a bank in Kentucky instead of the proper bank (meta bank).  Because of their error, I now have to wait an additional 6-8 weeks for my refund because

I have been using Taxbrain for about 4 years now. This year Taxbrain royally screwed me and thousands of other customers by having our direct deposit refunds deposited in the WRONG bank! When you use their live chat to discuss the situation you are

Tax Brain sent my refund to a bank in KY and now I have to wait another 4 weeks for my refund. DO NOT USE THEIR

STAY FAR FAR AWAY. I had been a user of the website for 5 years and this year has been a NIGHTMARE. They sent my refund to the wrong bank, and didn't even send me an email to give me a heads-up. And when I asked them about the problem on there live chat

I have used Tax Brain for the second year and this year I and apparently thousands others have ran into a problem with the refund being deposited. Tax Brain has it sent to SBBT then SBBT sends it on to your account. My money was supposedto be

The software is adequate, but when there are problems the customer service is very poor. This company does not stand behind either its product or its

We've all heard of the other tax help packages with their cumbersome software that takes ten years to load and that slows down your computer and isn't all that helpful, anyway. So when my co-worker told me about TaxBrain I was like, yeah sure. He

Being a tax challenged individual I found Taxbrain remarkably refreshing. The interface is user-friendly and corrects your mistakes as you go along which is a godsend. This is my first year doing any kind of e-filing and having researched the options

This is my second year using Taxbrain and I must say that I am, again, very impressed. The user interface is very easy to navigate. You might think that this doesn't mean much coming from a "techie" but I assisted a couple of people with their taxes

Freaking awesome. Just so simple to use. I've tried to do my taxes online before and I gave up cause why?...too taxing. taxbrain did something no one else thought of. they made it simple. an easy to understand user-interface with enough information to

The best thing I can write is everything went smoothly. I get mega stressed about taxes and always want to get it over as painlessly as possible. Everything seemed to go just fine. It was easy to calculate deductions, etc... and by the end of it, I was