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TextbooksRus

TextbooksRus

Overall store rating:  Store Rating: 2.0
Reviewed by 64 customers

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Showing 1-20 of 70 reviews Page 1 2 3 4   Next
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Overall Rating:Store Rating: 1.0
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Keep away from this on-line bookseller !

by , Sep 18, 2012 Rated a Helpful Review
Keep away from this on-line bookseller ! I have rarely have such an unpleasant experience with a web-based company ! While trying to complete an on-line purchase (my first, and I am sure, my only, with the company), a pop-up from the company took me to ...
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Overall Rating:Store Rating: 5.0
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Great Customer Service

by , Jul 9, 2012 Rated a Helpful Review
I tried to order a book at TextbooksRus. I pressed "submit" but it didn't seem to go through. I pressed "submit" again and it still didn't go through. Much to my dismay, I went on my Paypal account and found that I had been charged twice for the ...
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Overall Rating:Store Rating: 1.0
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Make sure everything is included with your book. Poor Customer Service

by , Feb 2, 2012 Rated a Very Helpful Review
It was easy to find the text I was looking for, it shipped on time and it arrived in great condition.The issue I had was trying to get a hold of customer service. I had rented my boook in order to save some money, but later found that in order to ...
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Overall Rating:Store Rating: 1.0
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Searching for Honest Discounts, now disputing charges.. ugh

by , Jul 20, 2011 Rated a Very Helpful Review
Aweful experience. Lead to TextbooksRus through bigwords.com. At a glance, the site seemed to offer very competitve prices. What I didn't know was how terrible the service was.I proceded to order the book, and was first confronted with a varying ...
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Overall Rating:Store Rating: 1.0
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Terrible Experience

by , May 25, 2011 Rated a Helpful Review
Terrible experience. TextbooksRUs quoted the highest price for my book on bookscouter, so I sold them my book for a quoted $55. The book was nearly brand new; no damage, no writing, no folded pages. The ISBN was exactly the number they had quoted me $55 ...
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Overall Rating:Store Rating: 1.0
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When they're good they're very, very good, but when they're bad they're awful.

by , Jan 25, 2010 Rated a Helpful Review
Have ordered before from them without a problem, but this time was a nightmare. Ordered two books on 1-14-10, one shipping from TextbooksRus and the other from a marketplace seller-Cornerbookstores. On 1-18-10 I received an email that the book from ...
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Overall Rating:Store Rating: 1.0
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Hit or Miss Buyback Ripoff

by , Jun 14, 2009 Rated a Helpful Review
  I have been sending books to this site's buyback department for many months. I have had no serious problems with them until recent. One book I sent in did not have a CD. The buyback said nothing about needing a CD. After many emails and finally ...
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Overall Rating:Store Rating: 4.0
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Best prices on the net, adequate service.

by , Jan 30, 2009 Rated a Very Helpful Review
I'm a bit surprised at all the negative reviews. The only things I really care about when ordering books online are a) timely service, and b) good quality (i.e: no torn edges, etc)....oh, and of course, c) price.I bought two textbooks (one used, ...
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Overall Rating:Store Rating: 1.0
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Never received payment for text I sold, no response from company for 5 months now

by , Jan 30, 2009 Rated a Helpful Review
I sold a textbook last September ('08) on this site and still have not received a payment.  The buyer got the book well before the shipping deadline, marked it as such on the website, and paid for the book.  A month later, the payment was still ...
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Express Reviews
Overall Rating:Store Rating: 1.0
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Absolutely Awful, they are Liars and I have proof!
by ,Jan 27, 2013
(Not Yet Rated)
I did the buy back part of their service. I had over $200 dollars in books to send. I had read such awful reviews but figured they wouldn't screw up 3 cheap books. Well, I was wrong. I sent 3 books. One worth 16.50, one 7.75 and one  2.50. I only
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Overall Rating:Store Rating: 1.0
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Terrible customer service and inaccurate shipping time
by ,Jan 4, 2013
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I specifically paid for overnight shipping and they didn't even get the package to Fedex until 2:30 pm on a Friday when they were supposed to get it to them Thursday for Friday delivery.  Customer service was rude to me on the phone and I will never
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Overall Rating:Store Rating: 2.0
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Customer service is terrible even to faithful customers.
by ,Dec 21, 2012
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I've dealt with them for a 5 semesters and haven't had an issue until now when I sold one of my textbooks to them. Keep in mind I always sell books to them and had no problem and all of these are on my account. They received the textbook and reported it
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Overall Rating:Store Rating: 1.0
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absolutely the worst
by ,Sep 10, 2012
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Absolutely Horrible! Shipping estimates are not truthful! Estimates list the 1st possible day the book may arrive instead of the actual range of days that it may in fact arrive.  Paid twice as much for overnight shipping and it arrived on the same
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Overall Rating:Store Rating: 1.0
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Horrible customer service
by ,Aug 29, 2012
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horrible customer service. their website told me a book that i haad ordered was no longer available to edit my cart. i did so and placed the order. i received an order confirmation email for one order. i was charged for two orders and when i called to
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They do NOT tell you what you are really buying
by ,Aug 24, 2012
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Do NOT order from this website.  They did not indicate that it was an instructors edition and now they won't pay for shipping back.  I would never have ordered it if I had known.  I thought it was an "annotated edition" but when it arrived
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Overall Rating:Store Rating: 1.0
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Dishonest Company
by ,Jun 24, 2012
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This co. is a rip off, i sold them some dvd boxsets. I was quoted $189.50, I received $171.02. The payment was prompt, and shipping was totally free like they say. My issue with them is, one boxset i bought brand new, they kept it and never paid me for
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Overall Rating:Store Rating: 5.0
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I had a great experience with them.Wil use again thanx
by ,Jun 9, 2012
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I had a great experience with them. I sold my textbooks and I recieved my check within ten business days. I would reccommend textbooksrus and I will use them
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Overall Rating:Store Rating: 2.0
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????
by ,Feb 16, 2012
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I haven't got my access code yet when I should have gotten it today.. Except Im wondering if this site is really a scam because I barely found out from a friend that you cant even rent an access code because it has to be new?? Im new to college so can
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Overall Rating:Store Rating: 1.0
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Awful return process. Sent wrong book.
by ,Feb 12, 2012
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Awful customer service. Never recommend returning a book. There are no real people to talk to because they do not provide a phone number. It has been over a month and I still have not been able to return the book that was sent incorrectly. They promised
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DON'T DO IT!
by ,Nov 9, 2011
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DON'T order from TEXTBOOKSRUS.COM!!! they deal with a reseller called TextbookXpres that sells you books that DO NOT match your ISBN numbers, they are books that are IMPORTED ILLEGALLY to the US... when you try to get your money back they try to
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Showing 1-20 of 70 reviews Page 1 2 3 4 Next