TheSoftwareKing

SoftwareKing sells software from major publishers, a lot of it academic editions and OEM versions and they say it’s legal. I read a number of opinions about selling AE and OEM software and couldn’t get a clear idea of when and when this is not ...

I am very disappointed with the SoftwareKing. It has been over 3 weeks and I never received my order. I contacted their Customer Service Department 4 times by mail and sent them 4 emails about my unfulfilled order. After 2 weeks, I was told by their rep that they had shipped it but they will ship it again and that it should be there in 3 days (Friday). The order was not delivered as they promised. The 4th time I contacted them by phone and by mail and instructed them to cancel the order because I would purchase the Windows XP Home Edition from another vendor. Again, they said that the order had been FedXed and that it would be there on Monday by 4:30PM. The order never showed up. I requested from SoftwareKing a full credit to my VISA card, immediately. They said they would issue the credit only after they receive the merchandise back in their company. It is so unfair for this company to be so incompetent and tie up my money indefinitely. I will never do business with the SoftwareKing again and recommend to others to do the same.

Product came quickly. Not mentioned in the ad that this copy is "not for retail/re-sale" and therefore is not eligible for the Norton rebate (of $30). Therefore, the price isn't all that much of a discount, in fact, it's a lot more expensive than the authentic version.

Order # 35849. I ordered XP for a new build. Waited 7 days and when I didn't receive shipping information I e-mail and asked if it was shipped yet and when to expect it. To my surprise I got a return e-mail. That order was already been delivered. Great, but it must have went to somebody else because I don't have it. Sent another e-mail. Don't expect any results any time soon from that one either. Even if they reship it will be another 7-10 days. That's 17 days that my new machine is sitting there useless. They use DHL, what a joke. No wonder it's 7-10 days. Get Fed-Ex and improve your delivery time.

Ordered by phone because the on-line site would not work. Argued over charges for shipping - web site showed free shipping, they didn't want to give it to me.
Finally agreed to ship free, charged me for the product, but 3 weeks later still haven't received the product.

No response to calls or emails about the problem.

I Ordered a copy of Visio 2003 Professional, selected Priority Overnight Delivery, order arrived the next morning exactly as promised.

Delivery not as advertised (5 business days). After trying to cancel order I was advised that product was shipped DHL and was given a tracking number. I contacted DHL and was advised that they never received product for delivery.
I advised my credit card company to refuse payment. Then I received the product several days later by FedEx with incorrect address information on the label.
Requested RMA to return unopened package. No Response yet.