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TheWatchery.com

TheWatchery.com

Overall service rating:  Store Rating: 4.5
Reviewed by 169 customers

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Showing 1-20 of 47 reviews Page 1 2 3   Next
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Overall Rating:Store Rating: 1.0
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Bad very bad--- do buisness some place else

by , Dec 19, 2013 Rated a Helpful Review
Bought a Movado watch from them, it did not work when I got it. Sent the watch back for a replacement that i was told was in stock. I did not hear from them for 4-6 days after the return, when i called to find out what was going on i was told returns ...
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Overall Rating:Store Rating: 1.0
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hoorendous

by , Aug 13, 2012 Rated a Helpful Review
In july 2010 I purchased a Movado from the Watchery. When it malfunctioned I tried to contact the company to find out if the repairs were covered by the warranty. Initially I couldnt get a response but when I finally got someone in "customer service" ...
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Overall Rating:Store Rating: 1.0
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Terrible stubborn service, look elsewhere for your watch.

by , Aug 3, 2012 Rated a Very Helpful Review
I bought a watch for a birthday gift though them, they shipped it out using " surepost " UPS took the item to a nearby town where USPS refused the package, my guess is thewatchery did not use enough postage to cover shippping.Instead of refunding ...
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Overall Rating:Store Rating: 1.0
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Misleading advertising, disappointing experience

by , May 25, 2012 Rated a Helpful Review
The Watchery advertises that they sell unused display models.  I purchased a men's Cartier watch for my fiance last month at a 40% discount.  My fiance took the watch to the Beverly Hills Cartier store to get it authenticated.  The ...
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Overall Rating:Store Rating: 1.0
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Not Recommended

by , Apr 29, 2012 Rated a Helpful Review
I purchased a white ceramic watch from TheWatchery.com, and it stopped working a week after I started wearing it. I took it to a local watch repair shop and was told the battery was dead.  The battery was replaced and two weeks later it died ...
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Overall Rating:Store Rating: 1.0
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Shady Shipping and Nonexistant Customer Service

by , Dec 22, 2011 Rated a Helpful Review
I ordered a watch on 12/17, and it was supposed to be shipped next day for free. When I got the purchase confirmation e-mail I noticed that the type of shipping was not noted, only what I paid for the shipping ($0.00). They do not process orders over the ...
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Overall Rating:Store Rating: 5.0
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Like Christmas morning!

by , Dec 9, 2009 Rated a Helpful Review
I've been shopping online for over 10 years from every vendor you can possibly imagine and this is the first time I'm ever writing a review. I think that the amount of help the staff at The Watchery provides you with deserves acknowledgement. I got a ...
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Overall Rating:Store Rating: 5.0
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An excellent site for the purchase of quality timepieces

by , Oct 23, 2009 Rated a Very Helpful Review
I came to TheWatchery.com by accident, but bought by choice.  I have found that one may be able to buy a watch a little more cheaply at other sites, but at this point, I trust Joseph and his staff to do not only the right thing but the perfect ...
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Overall Rating:Store Rating: 5.0
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Wonderful experience and very professional customer service for greatly discounted luxury watches. A+

by , Mar 26, 2009 Rated a Very Helpful Review
When I decided to buy my first watch online from TheWatchery.com, I was hesitant, especially with all the scams. I was a bit reassured after reading the many positive reviews from Epinions.com, however, was still skeptical since there were a couple of ...
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Overall Rating:Store Rating: 1.0
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Irresponsible, worst customer service, almost got scammed.

by , Feb 14, 2009 Rated a Helpful Review
I ordered two watches in november. It was a gift so I provided the shipping address accordingly. However, when processing the order they got my old address (where I lived no more) as shipping address (I guess that was due to Paypal). As soon as I saw ...
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Overall Rating:Store Rating: 5.0
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A great Movado deal.

by , Dec 9, 2008 Rated a Helpful Review
My wife came home to tell me she had gotten her own Christmas present at Macy's. She paid over $450 for a Movado women's museum watch. I knew I could do better, so I checked on-line with e-bay. I found the Watchery on that site. They showed an ...
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Overall Rating:Store Rating: 5.0
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Shop at thewatchery.com with total confidence!

by , Sep 4, 2008 Rated a Helpful Review
A few weeks before Christmas 2007, I placed an order for a Baume & Mercier watch with thewatchery.com. As a first time buyer from this vendor, I was understandably a little anxious--I'd had a couple of not-so-good on-line purchasing experiences ...
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Overall Rating:Store Rating: 4.0
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Watch out for ... THE WATCHERY!

by , Jul 27, 2005 Rated a Very Helpful Review
Little known online stores with funny names are not exactly the kind of place where you "dump" thousands of dollars for an exclusive watch. The feedback on "The Watchery" is scarce and for me it was the first time to even have seen the website. ... ...
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Overall Rating:Store Rating: 1.0
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terrible
by ,Oct 7, 2013
(Show)
I bought a Seiko watch from the Watchery for a birthday present for my husband...the watch was defective in the first week  failed to run unless he was wearing it..they stalled for a while and finally told us where to mail for repairs (a brand new
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Very disappointed, never expected to be left with a $295 paperweight! Stay away!!
by ,Mar 5, 2013
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Buyers beware, they are terrible. Their products are junk, maybe even fake, break after a months use, in addition their customer service stinks, it will take you 20 minutes just to talk to someone who will give you a fake smile over the phone but is
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Overall Rating:Store Rating: 1.0
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Recommend you shop elsewhere
by ,Oct 11, 2012
(Not Yet Rated)
I purchased SWISS LEGEND 10008-BB-01 Men's Expedition Black Dial Black Watch from The Watchery. It arrived in non-working order. When the crown was screwed down tightly the hands stopped. I returned it at my own expense, asking for a replacement and
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Overall Rating:Store Rating: 5.0
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At this point, I wouldn't consider buying anywhere else online.
by ,Oct 9, 2012
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I have purchased three high end luxury watches from The Watchery in the last year.   All three where delivered by UPS with tracking numbers.   Delivery was fast with no problems.   The only problem I encountered was that one
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Overall Rating:Store Rating: 5.0
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Very professional dealings, easy returns with full refunds
by ,Jun 12, 2012
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I have bought 2  expennsive watches from this store. Both items were shopped overnight. Both watches were as stated and in perfect condition. I recently purchased another watch. Un fortunately was big for my wrist. I returned it, recieved my refund
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Overall Rating:Store Rating: 5.0
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Fantastic to deal with in all ways!
by ,May 8, 2012
(Not Yet Rated)
I ordered a watch, the Android AD485BKBU in the wee hours of Friday, May 4 and it was at my door on Monday, May 7 in the original box with the manual, papers, etc. The Watchery has the same ownership as ewatches.com and WorldofWatches.com. The firm
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Overall Rating:Store Rating: 1.0
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Beware of www.theWatchery.com
by ,Jan 28, 2012
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I can confirm and People are right: beware of the Watchery. I ordered a watch from Watchery.com. I got watch but they was bad - wet. I sent them back, but from this time nobody from thewatchery contacted me. It is almost 2 months. They stole my money
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Read Surveys Where do surveys come from?
Showing 1-15 of 129 surveys Page 1 2 3 4 5 6 7 8 9   Next
Date Rating
Overall Rating:Store Rating: 5.0
 
Sep 21, 2010
(Not Yet Rated)

This shop is the excellent merchant!
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Overall Rating:Store Rating: 5.0
 
Aug 30, 2010
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Great products with low price.
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Overall Rating:Store Rating: 5.0
 
Aug 15, 2010
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I am very satisfied with the Watchery. Great selection and very easy to order...
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Overall Rating:Store Rating: 5.0
 
Aug 2, 2010
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Great store to deal with...Already have purchased another item...
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Overall Rating:Store Rating: 5.0
 
Jul 29, 2010
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great experience!
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Overall Rating:Store Rating: 5.0
 
Jul 26, 2010
(Not Yet Rated)

Great retailers. I contacted them before I made my purchase and even though...
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Overall Rating:Store Rating: 4.0
 
Jul 17, 2010
(Not Yet Rated)

I totally missed an important fact...the band is too small for my wife's...
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Overall Rating:Store Rating: 5.0
 
Jul 14, 2010
(Not Yet Rated)

website is well organized; it was easy to find what I was looking for. There is...
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Overall Rating:Store Rating: 5.0
 
Jul 14, 2010
(Not Yet Rated)

The service I received, particularly from Larry Ackerman was exceptional. I...
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Overall Rating:Store Rating: 5.0
 
Jul 7, 2010
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I received my order in a timely manner. It was well packaged for shipping and...
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Overall Rating:Store Rating: 5.0
 
Jul 6, 2010
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No hassle purchase with great packaging. You can tell this company cares and I...
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Overall Rating:Store Rating: 4.0
 
Jun 28, 2010
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The customer service from the watchery was exceptional. I wish more companies...
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Overall Rating:Store Rating: 4.0
 
Jun 25, 2010
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I really enjoyed the purchasing process, I was pleased to see that...
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Overall Rating:Store Rating: 5.0
 
Jun 18, 2010
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Fast shipping, exactly what I ordered.
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Overall Rating:Store Rating: 4.0
 
Jun 17, 2010
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Orders should not require a signature for delivery
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