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Jul 06 '06
Very simple, straightforward, no time lost.
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Jul 03 '06
A
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Jun 30 '06
MERCHANT SHOWED TWO BOXES OF THIS BRAND IN STOCK. I ORDERED ONE BOX, AND PAID ONLINE. I WAS ADVISED 3 DAYS LATER THAT THEY WERE "OUT OF STOCK" AND HAD MY MONEY REFUNDED. NEED TO BE SURE WEBSITE IS REAL TIME. THE INVENTORY SHOWN, OBVIOUSLY, WAS NOT REAL TIME.
CLARKE HOCKWALD
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Jun 29 '06
great price and quality
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Jun 18 '06
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Jun 06 '06
It was a positive purchase experience. The web site is quite clear and amicable.
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Jun 03 '06
The cigars came on time and as described. However, after examining the cigars I found half had cracks and breaks in the wrapper leaf by the cap. Perhaps these had dried out at some point. They were on sale though and I've been able to clip the ends so the breaks don't affect the draw.
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May 31 '06
Satisfied
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May 24 '06
Sent me wrong products. I have called them many times. No human answers, voice mails only. They have never returned my calls. I have sent them an e-mail through their website and received no reply. I am still stuck with the wrong products about 1 week after receiving them.
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May 12 '06
PRO:I'm enjoying the cigars immensely. Don't smoke a lot, but once or twice a week, especially when out on the golf course.
CON: Was surprised that the cigars didn't come with the labels. Doesn't reduce the smoke, but thought it would have been nice to know.
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May 09 '06
Probably would shop with them again, but only if they had a better price on something than what I could find elsewhere on line. I like the selection they have, but as it turns out, they were no longer carrying what I ordered. It hadn't been deleted from catalog, though, so I ordered..
I got no follow up saying not available, and I wasn't notified of a refund that was to come until I inquired, which was several days after I should have received shipment.
So, not the best process, though they quickly cleared it up once I inquired.
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May 01 '06
A small problem on the website had me order by phone.(A non-working link.) The order taker was great and took the initiave in getting the glitch on the website fixed. They also helped clarify some confusion because two products had the same name.
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Apr 29 '06
Excellent Cigars
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Apr 24 '06
Excellant shopping experience...good communication and fast shipping.
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Apr 07 '06
The order was good. I received the merchandise on time. I made another purchase at this site because of its overall quality. If there is any suggestion, I would suggest a better stock of premium cigars. Most premium cigars I was looking for were either not listed, or not available (out-of-stock). I suggest better stock of Ashton VSG, Fuente Opus-X and Hemingway, and Don Carlos series, Padron Anniversary, Padilla 8&11, Davidoff, etc.
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