Thompson Cigar

I'd ordered a few times from Thompson before and had had no problem. The shipping was a little slow, but the cigars were fresh and eminently smokeable (and cheap), so I didn't mind. No harm, no foul. Then I placed a big ~$200 order and got the sales call ...

Hi. I had orderd a humidor from Thompson cigar a few weeks back to be sent to my uncle in Calif...(since they ship to the US only) so he could ship it to me in Canada. From the moment I confirmed my payment, all these guys did was give me trouble. In a ...

I was looking for some cheap cigars to announce the birth of a child. At Thompson Cigars I found lots of cheap, mid to low quality cigars - just what I needed. I ordered one of their bags of 30 assorted cigars and within a few days it was delivered ...

I recently received the Diamond Back Humidor Combo from Thompson Cigar. It arrived via UPS on the tenth business day, followed by the cigars via USPS the next day (it seemed to be two or three days too long shipping from Florida). Here is a list of my ...

recently I ordered cigars from thompson...the day after my order i recieved a call to enroll me in a discount program. after thanking the rep and declining i asked him to remove my name and # as i do not want any calls unless there is a problem with my ...

I placed an order on a Thursday received it on Wednesday the following week, I ordered The classic cherry wood combo, an airtight traveler and the 2 bundle deal on the cuban especiales. For 115 shipped to my door, I don't think I can find a better deal. ...

-On 07/19/07 I ordered a new humidor from Thompson Cigars. -On 07/20/07 I called to confirm my web order at which time they told me that online orders don't process for 24-48hrs. So my humidor would be shipped today, or tomorrow,....or Monday. -On ...

I have been ordering from Thompson for over fifteen years and have always been pleased with them. Lately however, their marketing tactics are becoming overly aggressive and - well, just plain tacky. one of the tactics that they started using about two ...

I originally ordered Thompsons "powerhouse 30" on May 16 2007. I was assured that it would be shipped by Friday May 18. The item was not shipped. I called customer service and after a thirty minute hold, they took my name and number and promised to call ...

I ordered the 20 combo sampler pack (for 20 bucks+5 shipping) with carrying case for a bachelor party I was going too. I placed the order online and got 2 confirmations the same day (more or less the exact same email) than another one about two days ...

Thompson Cigar Company can be a confusing experience is you don't know what you're looking for. With well over 50 "house" brands, interspersed in their catalog with the national brands, there are a lot of options. The sampler packs are a good way to ...

No customer service, slow, buyer beware.... I placed an order for a humidor combo, solution, and lighters. I recieved an email stating that in 2 business days I would recieve another email confirming the order and shipping charges. After 2 business ...

Thompson Cigars has been in business since 1915. I used to get their catalogues for some odd reason. I've never been a cigar smoker, but I always liked their T-shirts and accessories, such as ashtrays. So when Nick decided to take up the hobby of cigar ...

Although the on-line store allows you to purchase items the real problem happens after the purchase.  That is if you don't care how long it takes to get your order, well then good for you.  They say it's 7 days shipping, but if they

I ordered some Rocky Patel 2008 Autumn Salomons from their outlet store from an email offer of buy 2 offers and get 1 free. I opted for 2 10 stick offers and was supposed to get the 3rd offer free. They had advertised a ship date of 2-1-11. After