TonerBoss Inc.

This is one of the better toner retail business that I have come across online. The toners I ordered were usually delivered to me within three days and they quickly honored their return policy when I received a defective toner. I have been ordering from...

I was most pleased with your fast delivery and your quality products. Additonally, I am very pleased with the layout of your site. It is very easy to access and complete. I have recommended your products to my friends so that they may take advantage...

I came across TonerBoss - looked professional, very good prices, and they back up their products with full refunds. At first, I was a little hesitant on purchasing a Remanufactured toner cartridge, but the amount of money I'd save was worth the try....

Very easy to place order, waiting for the order to arrive and check on the timing for delivery and the result on the life of the...

I came across your site while searching for a laser cartridge and found my search, price comparison, and ordering ability was very smooth and user friendly. Thanks and I will return again and again. This will be a site that I will pass on to others....

They have all the toner cartridges that I need. Got my products quickly and ordering was a piece of cake. I've just installed some of the toners and everything prints out fine. I recommend Tonerboss.com to anyone who wants quality toners at a cheap...

Products are easy to find, great selections. The prices are very competitive and the rep are very responsive. I was trying to buy the toners for my HP 4V. The item was shipped within 24...

During my very first order, the merchant was extremely communicative and shipped promptly. The toner cartridges have been of very high quality without any...

I have ordered color toner for my office hp color laser 4550 and it has been of excellent quality. The costomer support was excellent when I did receive an inferior remanufactored part. They were considerate and helpful. Tblack52...

Worst company I have ever dealt with on the Internet.  For over 30 days I have request a replacement toner cartridge, which has not worked, on my laser printer.  They claimed more than once replacement has shipped and it never has. Have a hard time understanding on the phone what they are saying --- strong accent. Lie after lie after lie.  Requested my money back, but we will see what happens now.

The delivery speed was great, the order came great, well packaged. The customer service was horrible. Two of my toners leaked. I had to wait one month before receiving another one. They refused to exchange for OEM toners and had to take a restocking fee off even though they told me they would not. It was not my fault that the toners leaked. The toners damaged my imaging drum and almost damaged my printer! I would not recommend this company to anyone.

Lousy, Lousy, Lousy!!  Horrible customer service.  Not willing to deal with an error on their part and they canceled order without my consent.  They mis-advertised item at wrong price and just told me it was backordered.  I waited and waited for compatible cartridge and was told one day it shipped, the next that the order was canceled.  They were not willing to ship out compatible item overnight at their expense even though this was their error and I waited a week for the toner!!  I will NEVER do business with them again!!!

BEWARE!

Have ordered three times from this company. With the third order, the cartridges leaked so bad that we needed to have the printer serviced and we decided we couldn't afford to use these cartridges any more. When I called to return, the representative lied and told me they were not returnable, that they would only replace them. This conflicted with what was printed on their website, so I told the representative that but he continued to say that was not the policy. I had to email a pdf version of the policy to the company and finally they decided to comply. A month later and they have still not returned the money even though they have had the cartridges shipped ups, confirmed and received by 'herbie'. Do not order from this company unless you really want to take a chance and go through a complicated and suspicious ordeal. By the way - the phones at this company get very bad and inaudible about five minutes after you start a call. Highly suspect, I believe the phones are stationed in the Phillipines. ONE of the WORST customer service experiences I have had to deal with.